Help Desk

Introduction

WordPress Help Desk is a comprehensive integrated help desk and trouble ticketing system that helps site admin to support there users and resolve issues quickly. Users and support personnel can interact in real time to report, diagnose and resolve issues quickly and with as little pain ass possible.

Features:

  • Flexible Configuration.
  • Email Notification.
  • Accessible From Anywhere.
  • Full History Retention.
  • Integrated Seamlessly into WordPress Admin.
  • Reporting For Admin.
  • Different Views Depending On User Level.
  • Live Suggestions And Hints.

Screenshots

Download

Warning: This is a beta release, it is considered stable and is running on my own blog however before installing this plugin backup your entire site, both database and content.

You can download the plugin beta from www.ozblog.com.au/