We’ve all been there. You’ve launched a client’s site and now you’re silently high fiving yourself because it looks fantastic and the client is thrilled.
You met your deadline and you’ve got another project already lined up. The next day your client emails you asking for a small change to their site, which you happily do for him, no questions asked.
But then a couple of days later he asks for another change… And then another change after that and, of course, he expects all these changes for free and you’re not paid a cent for your time. How can you say no?