Hi @Planet9AgencyUK

I'm doing a bit of housekeeping by going through some older threads, and I noticed this one is still open.

Just to get it out of our active ticket system, I'm going to mark it resolved.

But if you still need assistance on this issue, please don't hesitate to re-open it by checking the "Mark as not resolved" box below.

Thanks!

Hi @waste_group

I'm doing a bit of housekeeping by going through some older threads, and I noticed this one is still open.

Do you still require assistance with this issue? Or have you managed to resolve it?

@quosimosaur

Just checking in to see if you noticed Barry's post

Cheers

You need to switch on Ajax submission on CF7

@quosimosaur

I see what you mean, I am tagging @Barry the developer to see if he knows what could be causing this issue.

Cheers

Hello again @Enestedt,
Do you still require assistance on this issue?

Please advise,
Ari.

We had some luck by setting the max-width on .visiblebox to 90%. This is a bit hit and miss but if you want to modify one of the default themes something like this should work:

div.visiblebox {
	max-width: 90% !important;
}

You can also use a CSS media query to hide the popup on small screens:

@media (max-width: 300px){
	div.visiblebox, div.hiddenbox {
		display: none !important;
		visibility: hidden;
	}
	#darkbackground {
		display: none !important;
	}
}

Is there a way to set pop-up to show when a user clicks on a navigation button? one of the navi buttons on my website links to an external site and I want to warn the viewer prior to them going to the site.

No, you should use a plugin like the one @Vaughan mentioned above, or a light box style one. Our pop-up plugin is designed to be loaded based on conditions and, so, is not always going to be available on the page.

hiya

thanks for posting.

i'm not sure this can be done without some custom code to detect the browser.

there's a few plugins that offer detection.

http://wordpress.org/plugins/wp-mobile-detector/

http://stackoverflow.com/questions/14721467/detect-mobile-using-wordpress

hope this helps.

thanks.

hiya

thanks for posting.

unfortunately I'm not sure that's possible without some custom coding.

i know there's a plugin that can do this though. http://betterwp.net/wordpress-plugins/bwp-external-links/

i'll flag the developer tho just in case there is a way using hooks.

hope this helps.

Hi,

I had a responsive theme on the site attipas.com.au. Now with the pop up plugin, the site is no good on ios. Is there anyway to make this work on ios? Or disable the pop up if a mobile device is detected?

Thanks.

Julie

Is there a way to set pop-up to show when a user clicks on a navigation button? one of the navi buttons on my website links to an external site and I want to warn the viewer prior to them going to the site.

Thanks

Hey @josephdowdy

Thanks for coming back and letting me know that everything is working fine :)

Cheers, PC

Hi there @catech

I hope you are well today.

I have just visited the site and the pop up worked for me, what pop up settings do you have for the pop to show?

Thank you for being a WPMU DEV member!

Kind Regards
Jack.

Hey there i have the pop over plugin to run on this page http://www.thefitdads.com/insanity-workout-review/

It is not showing. any ideas why? It is a custom theme. Is code missing that is needed?
Thanks

Yes, I did find out the problem. Even though removing the plugin did decrease the memory enough for the site to load, the site later kept crashing and so I determined that this plugin was not the problem.

Sorry for the false alarm.

Hey Joseph,

Thanks for posting back.

Did you manage to test this with default theme ? What are the test results ?

Also, can you post any error logs you get on the site ?

Please advise.

Cheers, PC

Yes, I could test it with the default theme.

@jchura

Just checking in to see if you followed up on barrys last comment.

Cheers

Hello @josephdowdy

Thanks for posting on the forums.

I never noticed an issue like that before. It works fine on my test sites and has not caused a memory issue till now.

How are you testing for the memory utilization ?

Can you test that with the default 2012 theme activated with just the pop up plugin and share the results so that if required I can call our lead developer on the issue ?

Please advise.

Cheers, PC

When using Popover Plugin, my memory usage goes up so far that it crashes my site. I had to have the memory jacked up to 122MB, but there is no way I can afford to maintain that. So, I disabled it, set it back to 32MB and the site runs fine. Is this a memory leak issue?

Hi Tom,
Thanks for the quick reply. Here's the test site: http://www.bayview.keitso.com/location/

Thanks

@quosimosaur

Hi there do you have a link to the site so we can see this in action? In the mean time i am going to tag the developer for feedback, but we will need a link to see whats wrong.

Cheers

Hello WPMU support staff,
When I submit details using Contact Form 7 within a popup, I get directed to a page which says: po_onsuccess({"name":"a6f4922f45568161a8cdf4ad2299f6d23-po","delay":1000,"usejs":"no","html":"

The details are being sent through properly, but I'd like to implement a clear confirmation in place of this error page.

CF7 works fine on other pages so I know it has something to do with CF7 + PopOver.

hiya

thanks for posting.

can you try with CSS

po.visiblebox {
    left: 50% !important;
    position: fixed !important;
    top: 50% !important;
}

hope this helps.

Perfect and that was so easy! Thanks so much. Love the plugin!

is there another way of specifying the location of the pop over other than in px?how about %?

hiya

thanks for posting.

In the settings page can you try changing the pop over loading method to page footer or external load if it's already on page footer.

let me know if that fixes it.

thanks.

The popup is not displaying on my site http://posreflections.com/test2/. I am using a child theme of Genesis, which I heard can cause problems. Here are my settings, although I have unticked the javascript box: https://docs.google.com/file/d/0ByHjexp_eSuxYmZkTE1FTFpuam8/edit?usp=sharing. What can I do?

Hi there Simone,

Thank you for the additional information.

With the google analytics showing 40 new visitors and 4 newsletter subscriptions that is quite good for a site, have you checked the google analytics for the bounce rate? As if that's showing a similar number of say 36 on your home page, that means that people have left as they don't want to sign up for the newsletter.

I wouldn't expect all visitors to sign up for the newsletter, unless they are required to, to gain access?

Thank you!

Kind Regards
Jack.