Hi team I have been g.etting the following error message for over a week now, and have been doing a number of tests before logging this ticket. Error message: "Install package not available" My testing include

Hello @Andre Welcome to WPMU community! I hope you are well today and thanks for asking the question. This is mostly a 404 forbidden issue from your server. Please contact your host and explain to them, they sh

I'm trying to update the api key for Membership in wordpress so I can actually be a verified paid user. However, when I click to edit the key, it just makes me log back into the dashboard. It's like its stuck i

Hi Matt, Thanks for posting on the forum. Make sure you are using correct user id. Please note the Comment Indexer is designed to index comments from the time it is installed on your site. The Comment Indexer c

How can I upgrade to pop up pro? I bought it, downloaded it and the DEV dashboard that supposedly installs with one click, but I cant figure out how to use either. thank you. (the video on getting to my ftp fi

Hi, Jessica! Would you mind if I logged in to your site and did some testing? This might help get to the bottom of this faster. If this is ok, just grant me temporary admin access to your site by clicking "Gra

Hi @elvisfernandes, The themes work differently to plugins. I'm not sure what link you are talking about on the themes page though, could you take a screenshot? With regards to premium themes, If the theme

I haven't touched my .htaccess and I dont think I changed the permissions an any folders... Where would I have done that at? I changed and re saved my permalinks and I am still getting the same error. I enable

I want front end login like it was before with buddy press like I mentioned three time above 8 hours ago ;) thanks Why do you think this is happening? And how can I fix this now! I have members that are not ab

Hi @dany, Do you have the Durations add-on enabled in the appointments > settings > add-ons section? Can you take a screenshot of your General settings page, for the time bases? Could you grant support ac

Hi, Sam! Would you mind if I logged in to your site and did some testing? This might help get to the bottom of this faster. If this is ok, just grant me temporary admin access to your site by clicking "Grant A

Hey @Adam, Found the problem! I noticed that you were using My Custom CSS on your site, seems like it wouldn't process the media query unless it was entered as: @media only screen After tweaking that, I'm now s

Hi @alfredo, This could be a translation error, but i've never heard of me menu? should that be my menu? just need to be sure i'm interpretting it right and that you're using the default wordpress menu & no

Hi there, Justin! Would you mind if I logged in to your site and did some testing? This might help get to the bottom of this faster. If this is ok, just grant me temporary admin access to your site by clicking

Hi, my client (the "service provider") needs a little more information added to the email he receives notifying him that an appointment needs confirmation. Currently this email notification states: "The new ap