Hey James, Hope you're doing well today and thanks for your question! Do you mind granting support access so I can take a closer look at your settings? That way we can get this resolved for you faster :) You ca

Hey @tony, hope you're doing well today! :) When you had "Override default appearance?" checked in Events -> Settings, did you try going through all of the templates available, to see if one of them worked p

What made you think that Ari hacked your site? Only because you gave him support access? Thousands of people are giving us their login access and we are doing our job with honesty. Now, instead of blaming, can

Hey @badmonkeycircus, hope you're doing well today! :) Directory uses the "directory_listing" post type, and going into Listings -> Listings inside the Dashboard, I'm seeing that the "Quick Edit" option is t

Hello @NerdEnterprises I hope you are well today and thanks for asking the question. Please go to Dashboard > Products > Store Settings > Presentation and select List View for Product List View. Hope i

Hi @leslie, Can you take a screenshot of your USPS settings. If possible could you also grant support access using the dashboard plugin. Dashboard > wpmudev > support > support access We can then take

Hi @eHangar, Hope you're well? There is a shortcode for this, you do need to first create the product in marketpress first though. You will need the product ID. Then in your post you can use the following short

Hi @Peter, Welcome to the forum. Have you correctly set up the payment gateway? Can you take a screenshot of your fundraising settings? If possible could you grant support access using the dashboard plugin? htt

Would you please grant support access from your Dashboard > WPMU DEV > Support > Support Access so that I can check? I will be happy to take a look :) Cheers Ash

Hi @arin, It looks like there might be a javascript conflict between the theme and the chat plugin on that site. Can you try changing the polling method to plugin AJAX instead of wordpress AJAX in Dashboard >

Ok, I fixed inmrc.com by deleting it and resetting all the caches. And then install WPMU dashboard. Now I have a similar problem at http://authorpublish.org/ The dashboard loads properly, but when I try to dow

Hello again @Mike, I hope you're well today! Could you please grant me access to your backend so that I may see exactly what is happening? To do so, from your dashboard go to WPMUDEV => Support => Support

Hello there @Nigel, I hope you're well today! Could you please grant me access to your backend so that I may see exactly what is happening? To do so, from your dashboard go to WPMUDEV => Support => Suppor

Hello there @hostwith, I hope you're well today! Could you please grant me access to your backend so that I may see exactly what is happening? To do so, from your dashboard go to WPMUDEV => Support => Sup

Hello there @joshp, I hope you're well today! The Support System plugin currently only works from the dashboard and not the frontend of your site so yes, your users would need access to wp-admin. I hope that he