Hello there @Teddy and welcome to the WPMU DEV Community! Thank you for granting us access to your dashboard! I just logged-in and took a look... Unfortunately I don't quite understand what you mean, could you

Hi Bruno, There is still problems using the dashboard support access - we are not able to login. Can you send me WordPress credentials - username and pass as well as FTP credentials to take a look? You can do t

Hello there @Mike, I hope you're well today! You will need to do the following: 1. Create a new php file in your wp-content/plugins folder. Name that file something like disable-new-user-email.php 2. In that fi

Hi there @Joseph, Hope you're well today, this most likely won't be a Stripe error, as stripe process the card, the rest is all MarketPress. In your Stripe account, were both transactions created and paid? Who

Hello again @Arom77, I hope you're well today! From your Network Admin Dashboard go to Pro-Sites => Modules/Gateways You'll find there a module called "Unfilter HTML". Just activate that and voilà! Your ide

Hello again @msk5400, I hope you're well today! Could you please grant us access to your backend so that we may see exactly what is happening? To do so, from your dashboard go to WPMUDEV => Support => Sup

Hey Bart, thanks for your reply! I just visited your Facebook page and I don't see any that are posted as "OogopNederland Blog", have you removed them? Would you mind granting support access to your site? Then

Hey Terry, Hope you're doing well today! I'm not too familiar with the headway rocket gallery plus. Are you able to enter your own links for the images in the gallery? You can make your ID's whatever word(s) y

I followed per instruction in the tutorials available but it keeps me getting this message in my ultimate facebook dashboard: Please, enter correct Facebook API settings and make sure Facebook app is public. I

Hey there, Miguel! I see what you see with visitors here, would you mind enabling support access so I can see the logged in perspective? If this is ok, just grant me temporary admin access to your site by clic

If the plugins "Google Analytics Dashboard for WP" and/or "BuddyPress Activity Privacy" are active on this site and the "On specific URL" option is selected the popup will not appear. If they are both disabled

Hey Michael, Hope you're doing well today and welcome to the WPMU DEV Community! I just tested this out on my install after upgrading to 4.1 and it seems to be working fine for me. Would you mind granting suppo

Hey there, Jason! This sounds like it might be an issue with your DNS settings. When you created your multisite, did you also create a wildcard DNS setting? http://codex.wordpress.org/Configuring_Wildcard_Subd

Hey @Anna, I'd like to have a closer look at the problem here, could you please enable Support Access to your site? Oh, and just as a note, I noticed that you're not running the latest version of Protected Cont

Hey there, Donna! I would also assume a plugin or maybe even a theme conflict, but I'm happy to take a quick look at your site/settings before you jump into testing, if you'd like. You can grant support access