For all of my manually entered and "custom" delay lengths, I don't have the 'automessage' part. I actually don't even know what that is. This is my best guess why the plugin is failing to send the messages to users (i.e. they are just building up in the queue at the moment and not sending). Additionally, when I go to edit action, the "set" delay doesn't carry into that screen and it asks me to set the value again (I have the custom delay in that area, too).
I just changed it to this... should this fix the problem?
For all of my manually entered and "custom" delay lengths, I don't have the 'automessage' part. I actually don't even know what that is. This is my best guess why the plugin is failing to send the messages to users (i.e. they are just building up in the queue at the moment and not sending). Additionally, when I go to edit action, the "set" delay doesn't carry into that screen and it asks me to set the value again (I have the custom delay in that area, too).
I just changed it to this... should this fix the problem?
I'll try to take a look at this myself tomorrow, but I'm also asking the developers to come by and take a look as they may be able to shed some light on this more quickly.
Sorry for the delay. Can you give me some information about your setup and what you're wanting to accomplish? What version of WordPress are you running? Multisite? BuddyPress? Are you using the new 2.0 version of this plugin that was just released?
I started digging and realized I wasn't sure we were on the same page yet. Thanks for the extra info, we'll get it sorted for ya. :D
We're running 3.0.1 in multisite mode. Interestingly, I did test it for an "instant send" email and it worked. I'm attaching the plugin as it's sitting on our server right now.
I'm gonna ask Barry to swing by and take a look at this with you. I think the fact that the instant send works means that the modifications aren't taking for some reason.
Also, we should have an update for the newer version so that people can transition from the old to the new one. The new one has a ton of options as far as sending out emails and I think it'll suit your needs here.
Responses (7)
Sales & Support Lead — 10th October 2010 #
Hiya Teach4us,
I'll try to take a look at this myself tomorrow, but I'm also asking the developers to come by and take a look as they may be able to shed some light on this more quickly.
Thanks! :D
Member — 11th October 2010 #
Thanks. It also seems that my "should this now work" second block of code didn't do the trick either.
Sales & Support Lead — 11th October 2010 #
Hiya teachforus,
Sorry for the delay. Can you give me some information about your setup and what you're wanting to accomplish? What version of WordPress are you running? Multisite? BuddyPress? Are you using the new 2.0 version of this plugin that was just released?
I started digging and realized I wasn't sure we were on the same page yet. Thanks for the extra info, we'll get it sorted for ya. :D
Member — 12th October 2010 #
Howdy. No worries on the delay.
We're using the old style plugin.
We're running 3.0.1 in multisite mode. Interestingly, I did test it for an "instant send" email and it worked. I'm attaching the plugin as it's sitting on our server right now.
Sales & Support Lead — 13th October 2010 #
Hiya,
I'm gonna ask Barry to swing by and take a look at this with you. I think the fact that the instant send works means that the modifications aren't taking for some reason.
Also, we should have an update for the newer version so that people can transition from the old to the new one. The new one has a ton of options as far as sending out emails and I think it'll suit your needs here.
Thanks!
Member — 15th October 2010 #
Solution for those that might read this:
1. Copy out messages into text files
2. Delete current plug in
3. Install new plug in
There was an issue of the new code not having this type of php instruction
echo '<option value="45"';
if($editing->period == 45) echo ' selected="selected";
echo '>' . __('45 days') . '</option>';
Sales & Support Lead — 30th October 2010 #
Hiya teachforus,
Thanks for reporting back your results!
Become a member