I've tried to tinker with my settings and checked the other postings for an indication of what I am doing wrong. I think I'm running into a theme issue here, but I can't get the Checkout page to display correctly, it just appears as a blank page titled 'Pro Sites'. Please check it out here http://www.urbanruckus.com
Test Account Credentials:
L: testacct1
P: testuser
2944 pointsCommunity rank #20Supreme DeityMind-Blowingly HelpfulLifetime member
DEV Diva
(joined February 2012)
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Hi ebreuers
Welcome to the WPMU DEV Community and thank you for being a member.
I had a look at your website - logged in and found the blank page for Pro Sites. I also tried to reproduce the error in my own development environment, but wasn't able to.
So, I would like to suggest that you switch your theme on the Super Admin back to the basic WordPress Twenty Eleven Theme and see if you still have the same issue when logging into this test account. If so, then please deactivate all plugins, except the Pro Sites Plugin and activate the other plugins one by one to see whether one of these plugins is causing a conflict with the Pro Sites Plugin.
If the problem still persist, please let me know so we can have a closer look at your WordPress installation and setup for the Pro Sites.
After switching the theme to Twenty Eleven, my pricing page showed up properly... Now I'm stuck because I've spent a considerable amount of time and money on the Dynamix theme and it's custom skin. Is there any way we can solve this for the Dynamix theme?
2944 pointsCommunity rank #20Supreme DeityMind-Blowingly HelpfulLifetime member
DEV Diva
(joined February 2012)
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Hi Eric
Thank you for your latest post. I will make sure to pass your request on to the Developer of Pro Sites. He might be able to provide some suggestions on how to make the theme work for you when using Pro Sites.
I think we might need to have a look at the theme files, but I will leave it to the Developer, since I'm not too sure which files we would need to see.
Thank you for your patience. We will revert back to you at the earliest.
8421 pointsCommunity rank #4Supreme DeityWPMU DEV StaffLifetime member
Lead Developer
(joined May 2009)
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Sounds like the theme is not using proper WP functions and loop. Can you paste the contents of the page.php theme file here please? If there is no page.php, then look for single.php
Thanks for the replies! I was beginning to worry about this one getting resolved, I absolutely love this theme, but I'm noticing issues with the Pro Sites plugin as well as Marketpress. I'll post the page.php info below. Should I start a new thread in the Marketpress forum?
YOU ARE THE MAN! Thank you so much, it worked like a charm!
Any ideas on the Marketpress issue? Or do you think that was related?
A million more 'thank yous'
-Eric
(I'm a newbie now, but I'll be completing my technical web design course by the end of October and hopefully I'll be on the more helpful end here soon!)
2944 pointsCommunity rank #20Supreme DeityMind-Blowingly HelpfulLifetime member
DEV Diva
(joined February 2012)
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@Aaron
Great solution! In my favorites folder for sure :)
Eric @ebreuers
Glad you got sorted. Let us know if you need any further assistance and thank you for your presence on the Community Forums. Appreciate your constant inputs :)
Responses (14)
DEV Diva (joined February 2012) Likes (0)
Hi ebreuers
Welcome to the WPMU DEV Community and thank you for being a member.
I had a look at your website - logged in and found the blank page for Pro Sites. I also tried to reproduce the error in my own development environment, but wasn't able to.
So, I would like to suggest that you switch your theme on the Super Admin back to the basic WordPress Twenty Eleven Theme and see if you still have the same issue when logging into this test account. If so, then please deactivate all plugins, except the Pro Sites Plugin and activate the other plugins one by one to see whether one of these plugins is causing a conflict with the Pro Sites Plugin.
If the problem still persist, please let me know so we can have a closer look at your WordPress installation and setup for the Pro Sites.
I look forward to hearing from you.
Have a good day!
GinaB
Member (joined February 2012) Likes (0)
Hi Gina,
After switching the theme to Twenty Eleven, my pricing page showed up properly... Now I'm stuck because I've spent a considerable amount of time and money on the Dynamix theme and it's custom skin. Is there any way we can solve this for the Dynamix theme?
Regards,
Eric
Member (joined February 2012) Likes (0)
So far I've tried removing the sidebar from the default page template to see if that solves the problem. No luck...
Member (joined February 2012) Likes (0)
Is anyone looking into the compatibility of Dynamix and Pro Sites? I've pulled it down for now, but I'd still really like to use the theme.
DEV Diva (joined February 2012) Likes (0)
Hi Eric
Thank you for your latest post. I will make sure to pass your request on to the Developer of Pro Sites. He might be able to provide some suggestions on how to make the theme work for you when using Pro Sites.
I think we might need to have a look at the theme files, but I will leave it to the Developer, since I'm not too sure which files we would need to see.
Thank you for your patience. We will revert back to you at the earliest.
Gina
Lead Developer (joined May 2009) Likes (0)
Sounds like the theme is not using proper WP functions and loop. Can you paste the contents of the page.php theme file here please? If there is no page.php, then look for single.php
Member (joined February 2012) Likes (0)
Hey Gina and Aaron,
Thanks for the replies! I was beginning to worry about this one getting resolved, I absolutely love this theme, but I'm noticing issues with the Pro Sites plugin as well as Marketpress. I'll post the page.php info below. Should I start a new thread in the Marketpress forum?
Best Regards!
Page.php:
Member (joined February 2012) Likes (0)
**Mistake post while editing above**
Lead Developer (joined May 2009) Likes (0)
As i suspected they got lazy and didn't use a loop as they should. Nevery fear though, it's simple to add.
http://codex.wordpress.org/The_Loop
http://codex.wordpress.org/The_Loop_in_Action
Change this part to:
then near the end
Member (joined February 2012) Likes (0)
Aaron,
YOU ARE THE MAN! Thank you so much, it worked like a charm!
Any ideas on the Marketpress issue? Or do you think that was related?
A million more 'thank yous'
-Eric
(I'm a newbie now, but I'll be completing my technical web design course by the end of October and hopefully I'll be on the more helpful end here soon!)
DEV Diva (joined February 2012) Likes (0)
@Aaron
Great solution! In my favorites folder for sure :)
Eric @ebreuers
Glad you got sorted. Let us know if you need any further assistance and thank you for your presence on the Community Forums. Appreciate your constant inputs :)
Gina
Lead Developer (joined May 2009) Likes (0)
That would be the same for MP as well, requires a loop. You should probably let the theme developer know they are doing it wrong.
Member (joined February 2012) Likes (0)
@GinaB: Thanks for bringing this to Aaron's attention, that was quick and effective!
@Aaron: I did just that :) I hope he cleans it up in the next release.
Thanks again guys, this community is amazing!
Regards,
Eric
DEV Diva (joined February 2012) Likes (0)
You're welcome Eric. Glad that we got it all sorted for you.
Let us know if you have anymore issues, please. We are here to support you :)
Have a great day!
Gina
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