Yes i have deleted cache and old API form facebook. Documentation says
If you are on a Multisite and have installed Ultimate Facebook and enter an erroneous set of API and Secret keys the first time and if you are trying to change it, you will have to change it on all Sub-sites for the app to work. So when you are installing Ultimate Facebook on a Multisite, make sure that you get the App ID and Secret Key right the first time. If you wish to change it later, refer to the Network Options Tab in the documentation. Now that the marriage between the plugin and Facebook is done, lets look into other options. So far so good?
I don't have old API details and i don't see Network Options Tab
3467 pointsCommunity rank #17Supreme DeityWPMU DEV StaffLifetime member
Developer
(joined April 2011)
Likes (0)
Hello,
On Multisite installs, the plugin settings in network admin area are different than in the regular admin area. The "Network" tab refers to the "Network options" section in your plugin settings in network admin area (network admin > Facebook > Facebook Settings).
22117 pointsCommunity rank #0Supreme DeityPart of the MatrixLifetime member
Support Kangaroo
(joined March 2011)
Likes (0)
Greetings puccino,
After re-reading this entire thread I think Ve is trying to point out that in WordPress MultiSite installs there are two places for the settings and it seems you are only referring to one.
There are settings in both the Network Admin Dashboard and then again in the site admin dashboard.
First please check the settings in the network admin dashboard and match them to the same kind of setting in the site admin dashboard.
Responses (13)
Member (joined November 2010) Likes (0)
It seems that Ultimate Facebook try to connect to my old API
Support Kangaroo (joined March 2011) Likes (0)
Greetings puccino,
Do the new API settings in Facebook match the API setting in your installation?
Logged into the admin dashboard go to Facebook --> Facebook Settings --> Facebook API
and check in the section described above that these below:
App ID / API key
Secret key
API Locale
Match your settings at Facebook for your new API?
Please advise.
Cheers, Joe
Member (joined November 2010) Likes (0)
Yes i have the same API settings on facebook and on my site, but my site try to connect to old API
Support Kangaroo (joined March 2011) Likes (0)
Greetings puccino,
Did you by any chance completely delete the old API from Facebook by any chance?
Are you perhaps running caching of some sort?
Have you by any chance deleted your browsers cache?
Please realize I really am trying to help with you to figure out what this issue is, doing remote support can certainly be a challenge.
Please advise.
Cheers, Joe
Member (joined November 2010) Likes (0)
Yes i have deleted cache and old API form facebook. Documentation says
I don't have old API details and i don't see Network Options Tab
Support Kangaroo (joined March 2011) Likes (0)
Greetings puccino,
Thank you for your additional input.
I suspect that the settings must still be somewhere in the installation though I have no idea where at this point.
Therefore it is time to call in the lead developer with his invaluable insight to possibly help us resolve this issue.
Though it may take a bit longer then a normal ticket, I will try to get him in here asap.
Cheers, Joe
Developer (joined April 2011) Likes (0)
Hello,
On Multisite installs, the plugin settings in network admin area are different than in the regular admin area. The "Network" tab refers to the "Network options" section in your plugin settings in network admin area (network admin > Facebook > Facebook Settings).
Member (joined November 2010) Likes (0)
Ok, i see the network option, but i can't click on it because i cant setup my facebook app
Member (joined November 2010) Likes (0)
Any chance to change API details ?
Support Kangaroo (joined March 2011) Likes (0)
Greetings puccino,
From that last screen shot you sent me it seems it wants to allow you to change the API information.
Please advise.
Cheers, Joe
Member (joined November 2010) Likes (0)
when i change the API, it connects to an old API, not the one i have entered
Support Kangaroo (joined March 2011) Likes (0)
Greetings puccino,
After re-reading this entire thread I think Ve is trying to point out that in WordPress MultiSite installs there are two places for the settings and it seems you are only referring to one.
There are settings in both the Network Admin Dashboard and then again in the site admin dashboard.
First please check the settings in the network admin dashboard and match them to the same kind of setting in the site admin dashboard.
Please advise.
Cheers, Joe
Member (joined November 2010) Likes (0)
Ok i did not understand this, it's working now, thak you
WordPress Questions?
We've got answers!
Find out more »