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sistak
Member
—
15th February 2010
Hi, I have been unsuccessfully trying to use the design customisation features on the premium themes. I first tried with Dixi/Nelo/Triden on one WPMU fresh install (WPMU only). A week later I had the full WPMU/BuddyPress installed and tried BP-Social and BP-Magazine with no more success.
- I am using WPMU 2.9.1.1, BuddyPress 1.1.3 and bbPress 1.0.2
- Fresh install from last week - no content yet
- checked that above themes are in wp-content/themes (no sub/sub folders, no bb-themes etc)
- tested on both main blog and sub-blog
- checked that page source indicates link to theme-options.php <link rel="stylesheet" href="http://blognovis.com/wp-content/themes/bp-social/theme-options.php
- disabled all plugins
More details on the issue:
- On the Nelo/Triden/Dixi themes I could change the pictures/texts from the CMS, only the design (fonts/colors) didn't work.
- On BP Social/Magazine though, none of the CMS features work (slideshow on Magazine, even if saved as 'enabled', doesn't work; video embedding on Social doesn't work); worse even, depending on what I attempt to change, the site comes up as a skeleton (header/footer only, no body content).
- I never get any error msg and can always 'save' changes - the saved changes just don't show
I am keen to find a resolution as even if I could hard code the design changes for my main blog, I cannot do that for my blog users who need to be able to use the design custom with no intervention from me on their sub blogs.
Hi, I have been unsuccessfully trying to use the design customisation features on the premium themes. I first tried with Dixi/Nelo/Triden on one WPMU fresh install (WPMU only). A week later I had the full WPMU/BuddyPress installed and tried BP-Social and BP-Magazine with no more success.
- I am using WPMU 2.9.1.1, BuddyPress 1.1.3 and bbPress 1.0.2
- Fresh install from last week - no content yet
- checked that above themes are in wp-content/themes (no sub/sub folders, no bb-themes etc)
- tested on both main blog and sub-blog
- checked that page source indicates link to theme-options.php <link rel="stylesheet" href="http://blognovis.com/wp-content/themes/bp-social/theme-options.php
- disabled all plugins
More details on the issue:
- On the Nelo/Triden/Dixi themes I could change the pictures/texts from the CMS, only the design (fonts/colors) didn't work.
- On BP Social/Magazine though, none of the CMS features work (slideshow on Magazine, even if saved as 'enabled', doesn't work; video embedding on Social doesn't work); worse even, depending on what I attempt to change, the site comes up as a skeleton (header/footer only, no body content).
- I never get any error msg and can always 'save' changes - the saved changes just don't show
I am keen to find a resolution as even if I could hard code the design changes for my main blog, I cannot do that for my blog users who need to be able to use the design custom with no intervention from me on their sub blogs.
@sistak: Hmmm first up I see you've got the right path (that is the usual problem with theme options) as seeing everything under themes/bp-social. Now my next idea would be to make sure you've set things up under appearances > theme optons as those are where you set all themes up. If that doesn't sort it make sure you've got the main style not default set under preset - depending on the theme you may or may not have this option. After that it's going to be a case of removing all plugins apart from buddypress and seeing if things resolve doing that. If you could try those things and update me please.
- deactivated all plugins (incl. BuddyPress)
- emptied the mu-plugins, plugins and themes folders
- downloaded WPMU-Nelo latest version from the WPMU premium forum
- uploaded WPMU-Nelo in wp-content/themes
- set WPMU-Nelo as theme on my main blog
- changed the Theme Options to 'custom homepage' and 'recent blog' and added a text in 'Profile About you' -> works (saved and visible)
- changed background and font colors -> doesn't work (saved but not visible; no error msg)
Thanks to let me know if I missed anything or what I can try next.
Ultimately I want to use BuddyPress and the Magazine theme, but for now it appears to have exactly the same issue with the custom design, so I guess it might be easier to continue troubleshooting with BuddyPress deactivated - once we get WPMU Nelo working, I will try to reactivate BuddyPress and test the BuddyPress themes.
@sistak: Hmm once you do have it up perhaps using BuddyPress 1.2 could be the option as Magazine is updated for that now if you get the latest file. I'm unaware of any issue in 1.1 that would cause what happened with you but it could have been a bad install / configuration of BuddyPress - how I'm unsure.
You say you're getting the same though on Nelo. What is the install path for it and what version of WP mu are you using?
@tlister: I am using WPMU 2.9.1.1, BuddyPress 1.1.3 and bbPress 1.0.2 and the Nelo I've downloaded today from the premium forum. It's all set in wp-content/themes/Nelo as well and the changes on header and text do come through, not the design (I don't see, in the Nelo files, where the design variables are - I can find the text/images ones but not the font/bg colors...)
@Aaron, not sure I understand - if you mean opening the theme-options.php in my editor, it only contains the design variables such as:
I had also checked the site on a reset browser but the only visible customization is, as above, the text and custom header (as set from the theme options dashboard).
And I am testing on a WPMU install that has had no customization at all since installed by incsub, so nothing fancy should get in the way..
Any customizations in Nelo should be visible in the http://blognovis.com/wp-content/themes/wpmu-nelo/fonts.php stylesheet. That file is 404ing on your site though, so either you are missing it from your theme folder, permissions are not read for apache user, or you have something wierd in your .htaccess rewriting that file/folder to a 404.
My bet is permissions of your theme files/folders as that could affect all themes.
@Aaron, I can confirm that there's a font.php file in the nelo folder, but you were right on the permissions - the font.php file was read-only.
- I then set the whole themes folder and files to 777 - unfortunately that didn't help.
- I went on to check the htaccess file, which appears to be a .dist file that my txt editors wont handle.. Any help on this, or any standard htaccess file I can download and use to test?
OK thanks, I've looked at the .htaccess (there's a .htaccess-wpmu as well with identical content) but not sure what I need to edit or change. I've attached the document for you to have a look.
Also, based on the README file and your previous tip, I realise that maybe my Apache has not been configured on installation for AllowOverride - but i don't know where to look. Can you help?
Apache
======
Apache must be configured so that mod_rewrite works.
1. Make sure a line like the following appears in your httpd.conf
LoadModule rewrite_module /usr/lib/apache2/modules/mod_rewrite.so
2. In the <Directory> directive of your virtual host, look for this line
"AllowOverride None" and change it to "AllowOverride FileInfo Options"
3. In the <VirtualHost> section of the config file for your host there will be a line defining the hostname. You need to add the following if you want virtual hosts to work properly:
"ServerAlias *.domain.tld"
Replace domain.tld with whatever your one is, and remove the quotes.
Update: my hosting provider confirmed that Apache is configured as per README file. The only thing that's left is to check the .htaccess - here attached to the previous post.
Thanks to let me know if there's anything I need to change in this document.
Julie
should be readable, where now it direct to 404 page.
try couple of this step..
1. if nelo theme had 404.php, delete or rename it.
2. delete (backup 1st) htaccess and reset and save permalink to default and check the link again. the htaccess should be recreate.
3. disable all plugins.
it think your server php.ini restrict some file view like .php extension...in rare cases
the bp social/magazine problem should be solved once you solved the nelo issue..
also you can test the nelo theme in single wp install and see if the problem still happen...
maybe some wpmu install file corrupt or defected..
I have just started with the Dixi theme and am unable to upload a custom header. I have created a jpg exactly of the dimensions specified (1000 x 150 px) so as not invoke cropping.
After clicking on "upload," I am presented with a blank screen and the opportunity to crop the portion of the image I wish to use. No uploaded image shows, and no options to save whatever is not there.
try upload and crop an image that is not an actual 1000x150 size.
did you reactivate the theme in siteadmin-> themes...that might clear and update
the tpl cache?
also using wordpress default theme or any theme that had custom header..see if the custom header also not working?
(1) Used multiple sizes, no change in result
(2) Did do a reactivation, both in siteadmin -> themes and in appearance -> themes
(3) Tried three magazine style themes
(1) Used multiple sizes, no change in result
(2) Did do a reactivation, both in siteadmin -> themes and in appearance -> themes
(3) Tried three magazine style themes
Am attaching screen shots of typical attempt.
edit ... Apologies for the duplicate posting. Trying to upload and got that temporarily unavailable page.
I looked in the blogs.dir subdirectories, under "files" and the uploaded files exist there, both in original size and with a prefix of "cropped" added.
The "Login Image" script or function works in the WPMU site admin of my site (http://accountingpractitioner.com). I note this so developers can consider the differences between the login image function working and the custom header does not. Seems like it may be something in the custom-header.php script.
I am finding that the custom header feature or theme customizing feature problem may be theme specific. Nelo works fine, Triden and a non-supported theme do not. Thinking that it may be the theme implementation of custom-header.php, but I'm sucha a newbie, what do I know. LOL
i think i had something to do with your core installation...since the header image did not pass thro on custom-header functions().
try reupload wpmu 2.9.1.1 fresh files and go http://sitename.com/wp-admin/upgrade.php
to make sure everything ok.
if you didn't made any core changes in wpmu files...i would suggest delete all the files except
wp-content and reupload all just to be sure all files are fresh and no corrupt file during upgrade.
cheers
ps
@kirk
please reply/update on your original thread rather than this one:)
I've done all the files in wp-admin and wp-includes. Will uploading all the root files cause the script to reinstall? Will reinstall delete the test blogs I've created?
Will uploading all the root files cause the script to reinstall? Will reinstall delete the test blogs I've created?
yes..it will replace any corrupt install files..in your case the custom-header maybe...
no..sub blog shouldn't be effected on upgrade or updates main site wpmu files.
i see...could you list the version of the nelo/triden/dixi..check style.css
also did you made any changes to triden and dixi functions.php prior before reupload
the wpmu files.
since nelo used the same functions header as triden and dixi..it should be working.
maybe reactivate site-admin themes and reactivate themes appearence..to update
the template cache.
(1) No changes made to code ... I'm not good at that and do as little as possible. Probably none in MU themes for a goodly while.
(2) Speaking of code, I did a search for "add_custom_image_header" in the themes and see an empty "else" behind the second find in both triden and dixi, but not in nelo. Am not sure if that is important or not. Your advice?
(3) Versions ...
Triden 2.1.1 ... shows 2.1 online in style.css
Nelo 2.1.1 ... shows 2.1 online in style.css
Dixi 2.1.3 ... shows 2.1.3 online in style.css
mm..i see..i see
try update the triden to 2.1.2 (the newest version in download)
will see if the problem fixed there before check on other tpl...of coz take the necessary
to reactivate themes in site admin...reset theme option also might do..etc
@ else code
that shouldn't effected the custom header..it just a conditional called in theme
option for default on/off header.
I hope I counted right. uploading the file. Got this error whenever I tried to activate the theme, or any other action ...
Parse error: syntax error, unexpected $end in /home/kirkward/public_html/wp-content/themes/wpmu-triden/functions.php on line 1570
Restored the original functions.php and all was corrected, with Trident as the active theme. Appears to have gotten stuck in the midst of activating the theme.
I think we're making progress, but I'm getting an error message that there is not enough space, ##KB needed. Not sure what this means, but it varies according to the jpg.
I tested with a gif, and again did not see an image when the crop image button appeared.
@all involved: we've gone through things today with the server in live support. My idea currently is that it is php.ini. The problem is it uploads, then it says it needs more space on the cropping therefore it's running out of memory somewhere. We've checked all settings and all do seem correct to get this working. I have asked Kirk to upload his php.ini or have it available on request so updating this thread for those able to assist.
I have just noticed that my WPMU dashboard says 1 Meg storage allowed, 97% used, which could be affecting the uploads, but I cannot find the setting to change this. My server package is set to "unlimited" (unless of course I try to use an unlimited amount, I am sure).
Where would this setting be. I cannot find the edit button, link or page. Tried under Site Admin -> Blogs. Didn't see it.
Edit ... I cleared all the unattached (all) uploaded images and that cleared the upload problem, but the problem with the Custom Header page continues.
So summary ....
(1) I need to know where to increase the storage space allowed.
(2) Problem persists with Custom Header page not displaying uploads and not attaching them to the theme.
...1) I need to know where to increase the storage space allowed.
>>>it is under Site Admin -> Options -> Blog upload space
Thanks. I had searched on the interweb and I honestly thought the forum I read said look under site admin -> blogs In the meantime, in the live support yesterday, Tammie instructed me where to look and I had set that to a larger size, but still have just learned how to remove unattached files to free space.
... 2) Problem persists with Custom Header page not displaying uploads and not attaching them to the theme.
>>> is this happen in all theme with custom header or particular theme only?
>>> you might want to check you Upload File Types also under options
>>> jpg jpeg png gif mp3 mov avi wmv midi mid pdf
It is happening in Triden and Dixi themes, as well as non-wpmu themes, when I try to use the Custom Header link.. It works on Nelo and edu-clean which both appear to have a different screen and possibly method.
I left the allowed file types as they were when I installed wpmu. The list you show is the list in my system. I have tested only with jpg, png and gif, but they all failed and followed the same pattern in the msWord doc I previously gave the link for.
I did look in the blogs.dir folder on my server to find that all the files I had uploaded were there, and they appeared in the media library as unattached. My current thinking is that the script or function that calls custom-header.php may have errors. I would appreciate any more suggestions you can offer.
@Sue_Waters
Thanks for the link. I tried to print the manual to pdf from here, but the page headers wrapped and overwrote, so the reading was a pain and a distraction. The pdf in your link is much easier for me to read. I will do a first read through that this afternoon and evening.
Thanks to all for the help.
Need to rest now after working on building a grandbaby bedroom since daughter and hubby moved home and are wearing old codeger grandpa out. Getting hard to even type responses here. Whew.
I must apologize for taking so much time and space in this thread.
I have discovered that the hosting company I have placed my wpmu site on had security settings on the account. They have whitelisted my account and the Custom Header function is working.
I apologize again. I most likely had not stated my question to them properly when I was asking their technical support team. Is there a red face icon here?
hi kirk
glad you got it sort out..been tracking the problems and still cannot find the bug on custom header
and almost went on hiding...hehe..just kidding so all working fine with the custom header now right?
so all working fine with the custom header now right?
Hi Richie ...
I decided to test with a non-wpmu theme that I had on another host. I tested to make sure the feature worked in a regulaar wp install and then tested it in a wpmu environment.
When it did not work, I then presented that data to Hostgator, where the standard tech support elevated it to a sytem admin who released the security settings and the custom header function worked flawlessly with the non-wpmu theme.
I will now re-test with Triden and Dixi, but my expectations are that there will not be any problems.
First though, I think I may go get inebriated and relax. Old codgers have stiff bones this early in the day anyway, and a week of piddling with this had me as tense as a Marine in Marjah.
Responses (53)
Theme Designer — 16th February 2010 #
@sistak: Hmmm first up I see you've got the right path (that is the usual problem with theme options) as seeing everything under themes/bp-social. Now my next idea would be to make sure you've set things up under appearances > theme optons as those are where you set all themes up. If that doesn't sort it make sure you've got the main style not default set under preset - depending on the theme you may or may not have this option. After that it's going to be a case of removing all plugins apart from buddypress and seeing if things resolve doing that. If you could try those things and update me please.
Member — 17th February 2010 #
Thanks @tlister, based on your feedback I have
- deactivated all plugins (incl. BuddyPress)
- emptied the mu-plugins, plugins and themes folders
- downloaded WPMU-Nelo latest version from the WPMU premium forum
- uploaded WPMU-Nelo in wp-content/themes
- set WPMU-Nelo as theme on my main blog
- changed the Theme Options to 'custom homepage' and 'recent blog' and added a text in 'Profile About you' -> works (saved and visible)
- changed background and font colors -> doesn't work (saved but not visible; no error msg)
Thanks to let me know if I missed anything or what I can try next.
Ultimately I want to use BuddyPress and the Magazine theme, but for now it appears to have exactly the same issue with the custom design, so I guess it might be easier to continue troubleshooting with BuddyPress deactivated - once we get WPMU Nelo working, I will try to reactivate BuddyPress and test the BuddyPress themes.
Thanks for your help,
Julie
Theme Designer — 17th February 2010 #
@sistak: Hmm once you do have it up perhaps using BuddyPress 1.2 could be the option as Magazine is updated for that now if you get the latest file. I'm unaware of any issue in 1.1 that would cause what happened with you but it could have been a bad install / configuration of BuddyPress - how I'm unsure.
You say you're getting the same though on Nelo. What is the install path for it and what version of WP mu are you using?
Member — 17th February 2010 #
PS: forgot to mention that I tried the above both on the main blog as well as on a test sub blog.
Thanks,
Julie
Lead Developer — 17th February 2010 #
Is the customized css coming through? Usually these problems are due to caching on your browser or a proxy in between.
Can you see changes in the source of http://blognovis.com/wp-content/themes/bp-social/theme-options.php
Member — 17th February 2010 #
@tlister: I am using WPMU 2.9.1.1, BuddyPress 1.1.3 and bbPress 1.0.2 and the Nelo I've downloaded today from the premium forum. It's all set in wp-content/themes/Nelo as well and the changes on header and text do come through, not the design (I don't see, in the Nelo files, where the design variables are - I can find the text/images ones but not the font/bg colors...)
@Aaron, not sure I understand - if you mean opening the theme-options.php in my editor, it only contains the design variables such as:
h1,h2,h3,h4,h5,h6 {
font-family: <?php echo $tn_buddysocial_headline_font; ?> !important;
}
I had also checked the site on a reset browser but the only visible customization is, as above, the text and custom header (as set from the theme options dashboard).
And I am testing on a WPMU install that has had no customization at all since installed by incsub, so nothing fancy should get in the way..
Lead Developer — 17th February 2010 #
Any customizations in Nelo should be visible in the http://blognovis.com/wp-content/themes/wpmu-nelo/fonts.php stylesheet. That file is 404ing on your site though, so either you are missing it from your theme folder, permissions are not read for apache user, or you have something wierd in your .htaccess rewriting that file/folder to a 404.
My bet is permissions of your theme files/folders as that could affect all themes.
Member — 17th February 2010 #
@Aaron, I can confirm that there's a font.php file in the nelo folder, but you were right on the permissions - the font.php file was read-only.
- I then set the whole themes folder and files to 777 - unfortunately that didn't help.
- I went on to check the htaccess file, which appears to be a .dist file that my txt editors wont handle.. Any help on this, or any standard htaccess file I can download and use to test?
Thanks,
Julie
Member — 17th February 2010 #
Also, I ran a search on my DB and the values seem to be stored correctly in the Options:
option_name option_value autoload
tn_wpmu_bg_colour #FF2667 yes
The option is saved but not output..
As for the htaccess, it has not been reconfigured after it has been installed by incsub last week so I'd be grateful for support/fix. Thanks,
Julie
Lead Developer — 18th February 2010 #
Your htacces will be names .htaccess and you may need to change the settings in your FTP client to not hide that file.
Member — 18th February 2010 #
OK thanks, I've looked at the .htaccess (there's a .htaccess-wpmu as well with identical content) but not sure what I need to edit or change. I've attached the document for you to have a look.
Also, based on the README file and your previous tip, I realise that maybe my Apache has not been configured on installation for AllowOverride - but i don't know where to look. Can you help?
Apache
======
Apache must be configured so that mod_rewrite works.
1. Make sure a line like the following appears in your httpd.conf
LoadModule rewrite_module /usr/lib/apache2/modules/mod_rewrite.so
2. In the <Directory> directive of your virtual host, look for this line
"AllowOverride None" and change it to "AllowOverride FileInfo Options"
3. In the <VirtualHost> section of the config file for your host there will be a line defining the hostname. You need to add the following if you want virtual hosts to work properly:
"ServerAlias *.domain.tld"
Replace domain.tld with whatever your one is, and remove the quotes.
Member — 18th February 2010 #
Member — 18th February 2010 #
Update: my hosting provider confirmed that Apache is configured as per README file. The only thing that's left is to check the .htaccess - here attached to the previous post.
Thanks to let me know if there's anything I need to change in this document.
Julie
Lead Developer — 18th February 2010 #
It looks normal to me. Something is causing that file to 404 though, not sure what.
Geeky Developer — 19th February 2010 #
this link
http://blognovis.com/wp-content/themes/wpmu-nelo/fonts.php
(check if this file existed in nelo theme)
should be readable, where now it direct to 404 page.
try couple of this step..
1. if nelo theme had 404.php, delete or rename it.
2. delete (backup 1st) htaccess and reset and save permalink to default and check the link again. the htaccess should be recreate.
3. disable all plugins.
it think your server php.ini restrict some file view like .php extension...in rare cases
the bp social/magazine problem should be solved once you solved the nelo issue..
also you can test the nelo theme in single wp install and see if the problem still happen...
maybe some wpmu install file corrupt or defected..
update here again ok
Member — 1st March 2010 #
I have just started with the Dixi theme and am unable to upload a custom header. I have created a jpg exactly of the dimensions specified (1000 x 150 px) so as not invoke cropping.
After clicking on "upload," I am presented with a blank screen and the opportunity to crop the portion of the image I wish to use. No uploaded image shows, and no options to save whatever is not there.
What do I do now?
Geeky Developer — 1st March 2010 #
@kirk
did you used the latest version of the Dixi theme (we just updated all the themes last week)?
also check chkmod on your upload folder.
for wp
wp-content/uploads/for wpmu
wp-content/blogs.dir/_blog_id_Member — 1st March 2010 #
@Richie_KS
Did a chmod to 777 for wp-content/blogs.dir/ and all subfolders. Didn't help
I downloaded within the past 7 days. Will do a new install and report back.
Any other guidance, suggestions, hints, tips or tricks?
edit #1 ... Unzipped folder shows wpmu-dixi_2.1.2 and 2.1.3, so I presume I am using the old. Am uploading as I type, and will return.
edit #2 ... Installed 2.1.3 by overwriting existing version. Didn't help. Cleared cache in browser. Didn't help. Other options?
Geeky Developer — 1st March 2010 #
try upload and crop an image that is not an actual 1000x150 size.
did you reactivate the theme in siteadmin-> themes...that might clear and update
the tpl cache?
also using wordpress default theme or any theme that had custom header..see if the custom header also not working?
update here again ok.
Member — 1st March 2010 #
@Richie_KS
(1) Used multiple sizes, no change in result
(2) Did do a reactivation, both in siteadmin -> themes and in appearance -> themes
(3) Tried three magazine style themes
Am attaching screen shots of typical attempt.
Member — 1st March 2010 #
@Richie_KS
(1) Used multiple sizes, no change in result
(2) Did do a reactivation, both in siteadmin -> themes and in appearance -> themes
(3) Tried three magazine style themes
Am attaching screen shots of typical attempt.
edit ... Apologies for the duplicate posting. Trying to upload and got that temporarily unavailable page.
Member — 1st March 2010 #
Guess my screen shots are too big to upload. sorry
Member — 1st March 2010 #
So, here's a download link ...
http://accountingpractitioner.com/ScreenshotsCustomHeaderErrors.pdf
Member — 1st March 2010 #
Addendum ...
I looked in the blogs.dir subdirectories, under "files" and the uploaded files exist there, both in original size and with a prefix of "cropped" added.
Hope that helps
Kirk
Member — 2nd March 2010 #
Addendum #2 ....
The "Login Image" script or function works in the WPMU site admin of my site (http://accountingpractitioner.com). I note this so developers can consider the differences between the login image function working and the custom header does not. Seems like it may be something in the custom-header.php script.
Thanks for any help you can provide on this.
Kirk
Member — 2nd March 2010 #
Any suggestions on this as yet?
Member — 2nd March 2010 #
Creeating a new post ... edit link not showing.
I am finding that the custom header feature or theme customizing feature problem may be theme specific. Nelo works fine, Triden and a non-supported theme do not. Thinking that it may be the theme implementation of custom-header.php, but I'm sucha a newbie, what do I know. LOL
Kirk
Geeky Developer — 2nd March 2010 #
hi kirk
i think i had something to do with your core installation...since the header image did not pass thro on custom-header functions().
try reupload wpmu 2.9.1.1 fresh files and go http://sitename.com/wp-admin/upgrade.php
to make sure everything ok.
if you didn't made any core changes in wpmu files...i would suggest delete all the files except
wp-content and reupload all just to be sure all files are fresh and no corrupt file during upgrade.
cheers
ps
@kirk
please reply/update on your original thread rather than this one:)
Member — 2nd March 2010 #
I've done all the files in wp-admin and wp-includes. Will uploading all the root files cause the script to reinstall? Will reinstall delete the test blogs I've created?
Geeky Developer — 2nd March 2010 #
yes..it will replace any corrupt install files..in your case the custom-header maybe...
no..sub blog shouldn't be effected on upgrade or updates main site wpmu files.
cheers
Member — 2nd March 2010 #
Well, that's all done. And, no change.
Image upload and cropping on Nelo works fine, but not in Triden and Dixi.
Old fogey needs help.
Geeky Developer — 2nd March 2010 #
i see...could you list the version of the nelo/triden/dixi..check style.css
also did you made any changes to triden and dixi functions.php prior before reupload
the wpmu files.
since nelo used the same functions header as triden and dixi..it should be working.
maybe reactivate site-admin themes and reactivate themes appearence..to update
the template cache.
cheers
Member — 2nd March 2010 #
Hi Richie,
(1) No changes made to code ... I'm not good at that and do as little as possible. Probably none in MU themes for a goodly while.
(2) Speaking of code, I did a search for "add_custom_image_header" in the themes and see an empty "else" behind the second find in both triden and dixi, but not in nelo. Am not sure if that is important or not. Your advice?
(3) Versions ...
Triden 2.1.1 ... shows 2.1 online in style.css
Nelo 2.1.1 ... shows 2.1 online in style.css
Dixi 2.1.3 ... shows 2.1.3 online in style.css
Are we having fun yet?
Geeky Developer — 2nd March 2010 #
mm..i see..i see
try update the triden to 2.1.2 (the newest version in download)
will see if the problem fixed there before check on other tpl...of coz take the necessary
to reactivate themes in site admin...reset theme option also might do..etc
@ else code
that shouldn't effected the custom header..it just a conditional called in theme
option for default on/off header.
Member — 2nd March 2010 #
Triden 2.1.2 uploaded and active ... no change.
My heart is broken. :(
What now?
Geeky Developer — 2nd March 2010 #
ok..try this open up triden functions.php starting in line 1235
delete line 1237
if(($header_enable == 'enable') || ($header_enable == '')) {and line 1270
} else {}
see if this is the code are causing the problem.
Member — 2nd March 2010 #
I hope I counted right. uploading the file. Got this error whenever I tried to activate the theme, or any other action ...
Parse error: syntax error, unexpected $end in /home/kirkward/public_html/wp-content/themes/wpmu-triden/functions.php on line 1570
Restored the original functions.php and all was corrected, with Trident as the active theme. Appears to have gotten stuck in the midst of activating the theme.
Here is the functions.php file as text.
Member — 2nd March 2010 #
Retry on upload
Member — 2nd March 2010 #
Upload denied "mime" 52.7 kb
Sorry
Geeky Developer — 2nd March 2010 #
try zipped your current triden functions.php and attch here:)
Member — 2nd March 2010 #
Okay, trying again ...
Member — 2nd March 2010 #
denied extension functions-php-PER-RICHIE.zip
- delete link -
Cheers
Geeky Developer — 2nd March 2010 #
try this new functions.php..
Member — 3rd March 2010 #
Thanks Richie,
I think we're making progress, but I'm getting an error message that there is not enough space, ##KB needed. Not sure what this means, but it varies according to the jpg.
I tested with a gif, and again did not see an image when the crop image button appeared.
See you tomorrow.
Kirk
Theme Designer — 3rd March 2010 #
@all involved: we've gone through things today with the server in live support. My idea currently is that it is php.ini. The problem is it uploads, then it says it needs more space on the cropping therefore it's running out of memory somewhere. We've checked all settings and all do seem correct to get this working. I have asked Kirk to upload his php.ini or have it available on request so updating this thread for those able to assist.
Member — 3rd March 2010 #
Here is the php.ini as a text file ... if it isn't denied.
edit ... Fantastic ... it uploaded.
Member — 3rd March 2010 #
I have just noticed that my WPMU dashboard says 1 Meg storage allowed, 97% used, which could be affecting the uploads, but I cannot find the setting to change this. My server package is set to "unlimited" (unless of course I try to use an unlimited amount, I am sure).
Where would this setting be. I cannot find the edit button, link or page. Tried under Site Admin -> Blogs. Didn't see it.
Edit ... I cleared all the unattached (all) uploaded images and that cleared the upload problem, but the problem with the Custom Header page continues.
So summary ....
(1) I need to know where to increase the storage space allowed.
(2) Problem persists with Custom Header page not displaying uploads and not attaching them to the theme.
Geeky Developer — 4th March 2010 #
it is under Site Admin -> Options -> Blog upload space
is this happen in all theme with custom header or particular theme only?
you might want to check you Upload File Types also under options
jpg jpeg png gif mp3 mov avi wmv midi mid pdfSupport Guru — 4th March 2010 #
Hi Kirk, you might find our Site Admin User's manual helpful - http://wpmu.org/the-wordpress-mu-guide/
The section on Site Admin > Options that covers blog storage size, maximum file upload size and allowed file types is covered on these pages:
1. http://wpmu.org/the-wordpress-mu-guide/site-options/
2. http://wpmu.org/the-wordpress-mu-guide/site-options/standard-site-options/
Member — 4th March 2010 #
@Richie_KS
>>>it is under Site Admin -> Options -> Blog upload space
Thanks. I had searched on the interweb and I honestly thought the forum I read said look under site admin -> blogs In the meantime, in the live support yesterday, Tammie instructed me where to look and I had set that to a larger size, but still have just learned how to remove unattached files to free space.
>>> is this happen in all theme with custom header or particular theme only?
>>> you might want to check you Upload File Types also under options
>>> jpg jpeg png gif mp3 mov avi wmv midi mid pdf
It is happening in Triden and Dixi themes, as well as non-wpmu themes, when I try to use the Custom Header link.. It works on Nelo and edu-clean which both appear to have a different screen and possibly method.
I left the allowed file types as they were when I installed wpmu. The list you show is the list in my system. I have tested only with jpg, png and gif, but they all failed and followed the same pattern in the msWord doc I previously gave the link for.
I did look in the blogs.dir folder on my server to find that all the files I had uploaded were there, and they appeared in the media library as unattached. My current thinking is that the script or function that calls custom-header.php may have errors. I would appreciate any more suggestions you can offer.
@Sue_Waters
Thanks for the link. I tried to print the manual to pdf from here, but the page headers wrapped and overwrote, so the reading was a pain and a distraction. The pdf in your link is much easier for me to read. I will do a first read through that this afternoon and evening.
Thanks to all for the help.
Need to rest now after working on building a grandbaby bedroom since daughter and hubby moved home and are wearing old codeger grandpa out. Getting hard to even type responses here. Whew.
Chat with you later,
Kirk
Member — 5th March 2010 #
I must apologize for taking so much time and space in this thread.
I have discovered that the hosting company I have placed my wpmu site on had security settings on the account. They have whitelisted my account and the Custom Header function is working.
I apologize again. I most likely had not stated my question to them properly when I was asking their technical support team. Is there a red face icon here?
Geeky Developer — 5th March 2010 #
hi kirk
glad you got it sort out..been tracking the problems and still cannot find the bug on custom header
and almost went on hiding...hehe..just kidding so all working fine with the custom header now right?
cheers
Member — 5th March 2010 #
Hi Richie ...
I decided to test with a non-wpmu theme that I had on another host. I tested to make sure the feature worked in a regulaar wp install and then tested it in a wpmu environment.
When it did not work, I then presented that data to Hostgator, where the standard tech support elevated it to a sytem admin who released the security settings and the custom header function worked flawlessly with the non-wpmu theme.
I will now re-test with Triden and Dixi, but my expectations are that there will not be any problems.
First though, I think I may go get inebriated and relax. Old codgers have stiff bones this early in the day anyway, and a week of piddling with this had me as tense as a Marine in Marjah.
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