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gabriel.grant
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Within a wiki, users at all levels can't add or modify hyperlinks within the front end wiki editor. They can using the advanced editor or html, but within the basic editor, the buttons are visible, but non-responsive.
Clicking the "add link" and "update" buttons is non-responsive, or if you will, they are there, but not clickable.
16 pointsCommunity rank #3618SophomoreJust Getting Started
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(joined April 2012)
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No, sorry, that's not what I'm talking about. I get all that. It's the blue "Add Link" button that is shown in your last photo. The button image is there but it won't click.
7651 pointsCommunity rank #6Supreme DeityWPMU DEV StaffLifetime member
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(joined November 2011)
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@gabriel.grant,
Thank you for standing by while I was checking for a solution of this issue.
I checked by installing wiki on my test site and the Add link button seems to be working just fine and I had no problems at all.
So, now I think that any problem might be with any plugin conflict.
Could you please check and tell me :
1: What all SEO plugins you are using ?
2: Are you using any editor like Tiny MCE ?
3: Are you running on the latest WordPress version ?
Also, I would request you to follow the standard plugin troubleshooting procedure in which we
1: Disable all the plugins apart from the plugin in question (WIKI)
2: Check if the issue is still there ? If no,
3: Activate the other plugins one by one and see which plugin causes the issue to occur.
16 pointsCommunity rank #3618SophomoreJust Getting Started
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(joined April 2012)
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1. I'm using: WordPress SEO
2. no
3. We're running 3.3.1 until June
I need to wait until June to try out the troubleshooting procedure. Our site traffic is heavy right now and we can't afford down time, but it will be minimal next month.
7651 pointsCommunity rank #6Supreme DeityWPMU DEV StaffLifetime member
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Greetings Gabriel,
I appreciate your quick response on this one. I agree that if the site is high on traffic, we should wait till we are in the right maintenance window.
With your permission, may I mark this post as resolved for now and you may try and follow the troubleshooting procedure when the right time comes, and should you face any issues, just reopen the thread by selecting mark is not resolved, and post and we would be back on it in no time.
Responses (17)
WPMUDEV-ian (joined November 2011) Likes (0)
@GG, what browser are you using and did you happen to try that in a different browser too ?
Please advise
Cheers,
PC
Member (joined April 2012) Likes (0)
Chrome and I tried IE
WPMUDEV-ian (joined November 2011) Likes (0)
could you please share a link on goobindia at gmail dot com
cheers
PC
Support Kangaroo (joined March 2011) Likes (0)
Greetings Gabriel,
Please send us a link so that we may check out this phenomenon that you are experiencing.
Look forward to debugging this issue.
Thank you for being a WPMU Dev Member!
Cheers, Joe
Member (joined April 2012) Likes (0)
http://www.byronfellowship.org/wiki/public-wiki/
WPMUDEV-ian (joined November 2011) Likes (0)
@Joe : This is what he is talking about
These buttons are greyed out
Cheers
PC
WPMUDEV-ian (joined November 2011) Likes (0)
On the contrary, when I tried switching from the visual editor to the html editor
I am able to add link
PC
WPMUDEV-ian (joined November 2011) Likes (0)
I think I got this one sorted out,
When we are using the frontend wiki editor, the add/update link will only be active and working once you select some text to add hyperlink to.
There is a common logic behind it, the front end editor needs to know to what specific text you are trying to add a link to.
I hope this clears things out for you
help.png shows that i selected text and it became active
help1.png shows the link pop up which came once i clicked add link
Cheers
PC
Member (joined April 2012) Likes (0)
No, sorry, that's not what I'm talking about. I get all that. It's the blue "Add Link" button that is shown in your last photo. The button image is there but it won't click.
Member (joined April 2012) Likes (0)
See orange arrow pointing to blue button.
WPMUDEV-ian (joined November 2011) Likes (0)
oh LMC.
will check and get back soon
WPMUDEV-ian (joined November 2011) Likes (0)
@gabriel.grant,
Thank you for standing by while I was checking for a solution of this issue.
I checked by installing wiki on my test site and the Add link button seems to be working just fine and I had no problems at all.
So, now I think that any problem might be with any plugin conflict.
Could you please check and tell me :
1: What all SEO plugins you are using ?
2: Are you using any editor like Tiny MCE ?
3: Are you running on the latest WordPress version ?
Also, I would request you to follow the standard plugin troubleshooting procedure in which we
1: Disable all the plugins apart from the plugin in question (WIKI)
2: Check if the issue is still there ? If no,
3: Activate the other plugins one by one and see which plugin causes the issue to occur.
Please advise
Cheers
PC
WPMUDEV-ian (joined November 2011) Likes (0)
Heya gabriel.grant,
Did you happen to have a look as I suggested ?
Please advise !
Cheers
PC
Member (joined April 2012) Likes (0)
1. I'm using: WordPress SEO
2. no
3. We're running 3.3.1 until June
I need to wait until June to try out the troubleshooting procedure. Our site traffic is heavy right now and we can't afford down time, but it will be minimal next month.
WPMUDEV-ian (joined November 2011) Likes (0)
Greetings Gabriel,
I appreciate your quick response on this one. I agree that if the site is high on traffic, we should wait till we are in the right maintenance window.
With your permission, may I mark this post as resolved for now and you may try and follow the troubleshooting procedure when the right time comes, and should you face any issues, just reopen the thread by selecting mark is not resolved, and post and we would be back on it in no time.
Waiting for your response !
Cheers
PC
Member (joined April 2012) Likes (0)
Perfect.
WPMUDEV-ian (joined November 2011) Likes (0)
Wow, that was super quick :)
Cheers
PC
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