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benrwoodard
SophomoreJust Getting Started
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I'm having troubles trying to add subscription levels. I was able to delete "new subscription" but other than that I wasn't able to add or edit any new levels.
21 pointsCommunity rank #2829SophomoreJust Getting Started
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(joined February 2012)
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Hey Joe,
Thanks for getting back with me. It is the Premium Membership plugin. The only problem right now is that I cannot set "subscription levels" so when someone registers for an account they are not put into a membership level.
I"m trying to make a 15 day or 30 day free trial and then move them into a paying account.
After that I want to have a "pro" account with a few more upgraded options.
May I please have a screen shot of your first subscription and it leveling?
I have included a screen shot of my test production server Membership free subscription settings below so you know what I am looking for which shows first a 7 day free level, then a one year bronze followed by a one year a silver.
21 pointsCommunity rank #2829SophomoreJust Getting Started
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(joined February 2012)
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Hey Joe,
I actually don't have anything in the subscription level page because when I try to "add new" and fill out the information and click "update" the page refreshes and nothing shows up.
That's my problem. I can't edit anything on that page no new subscriptions.
21524 pointsCommunity rank #0Supreme DeityWPMU DEV StaffLifetime member
Support Kangaroo
(joined March 2011)
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Greetings benrwoodard,
Thank you for your additional input, it is certainly appreciated.
I believe there is a small concept problem of how this works which I have concluded by your last posts content derived from the statement when I try to "add new" and fill out the information and click "update" the page refreshes and nothing shows up and of course I could be wrong.
You must create access levels first, which are made in the Access levels menu selection and then those levels will/should show up in the Subscription plans in which you create a subscription and then drag and drop those levels into position as I have demonstrated in my screen shot - the levels are shown within a subscription already placed.
Please let me know if this gets you going on the right track and I am looking forward to hearing from you in any event.
Please let me know if you are still thinking i"m missing something. I downloaded the manual, atleast I thought I did, but now it is resulting in a 404 error when i press the link. I"m guessing there is some security set on the URL or something.
21 pointsCommunity rank #2829SophomoreJust Getting Started
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(joined February 2012)
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I verified the database and found these two missing...
sub_pricetext - Missing or Incorrect
Checking table : wp_m_coupons - Missing
I don't have any cacheing plugin but my host may be running something. I use WPengine.com and they control alot of information like that. I can't even install a cacheing plugin.
Im' guessing the two tables that are missing are missing because I havent set up pricing or coupons.
21524 pointsCommunity rank #0Supreme DeityWPMU DEV StaffLifetime member
Support Kangaroo
(joined March 2011)
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Greetings Ben,
Oh no - we need to get these fixed asap.
In that same section we now want to repair the databases --> Logged into the admin dashboard go to --> Membership --> Options --> Advanced Tab and please click Repair Membership Tables
Then lets check if they are indeed fixed --> please click Verify Membership Tables
Responses (11)
Support Kangaroo (joined March 2011) Likes (0)
Greetings benrwoodard,
Thank you for this great question and a significant item to bring up.
What subscription are you referring to? You did not mention the plugin i.e. Pro Sites, Membership, etc. ?
Please advise and thank you for being a WPMU Dev Community Member!
Cheers, Joe
Member (joined February 2012) Likes (0)
Hey Joe,
Thanks for getting back with me. It is the Premium Membership plugin. The only problem right now is that I cannot set "subscription levels" so when someone registers for an account they are not put into a membership level.
I"m trying to make a 15 day or 30 day free trial and then move them into a paying account.
After that I want to have a "pro" account with a few more upgraded options.
Support Kangaroo (joined March 2011) Likes (0)
Greetings benrwoodard,
Thank you for the additional input, it is appreciated and of course necessary so that we may figure out what is going on with the installation.
Have you by any chance reviewed the Membership plugin manual?
May I please have a screen shot of your first subscription and it leveling?
I have included a screen shot of my test production server Membership free subscription settings below so you know what I am looking for which shows first a 7 day free level, then a one year bronze followed by a one year a silver.
Please advise.
Cheers, Joe
Member (joined February 2012) Likes (0)
Hey Joe,
I actually don't have anything in the subscription level page because when I try to "add new" and fill out the information and click "update" the page refreshes and nothing shows up.
That's my problem. I can't edit anything on that page no new subscriptions.
Support Kangaroo (joined March 2011) Likes (0)
Greetings benrwoodard,
Thank you for your additional input, it is certainly appreciated.
I believe there is a small concept problem of how this works which I have concluded by your last posts content derived from the statement when I try to "add new" and fill out the information and click "update" the page refreshes and nothing shows up and of course I could be wrong.
You must create access levels first, which are made in the Access levels menu selection and then those levels will/should show up in the Subscription plans in which you create a subscription and then drag and drop those levels into position as I have demonstrated in my screen shot - the levels are shown within a subscription already placed.
Please let me know if this gets you going on the right track and I am looking forward to hearing from you in any event.
Cheers, Joe
Member (joined February 2012) Likes (0)
Hey Joe,
I appreciate that. Here is a quick walkthrough of what I'm experiencing.
http://www.screencast.com/t/jrxuQEkOraXf
Please let me know if you are still thinking i"m missing something. I downloaded the manual, atleast I thought I did, but now it is resulting in a 404 error when i press the link. I"m guessing there is some security set on the URL or something.
Ben
Support Kangaroo (joined March 2011) Likes (0)
Greetings Ben,
Thank you so very much for that video, it is truly worth more then a thousand words and makes things so much easier for both of us.
Are you running caching of any kind on your installation?
Also could you please check that all tables are present and OK?
Logged into the admin dashboard go to --> Membership --> Options --> Advanced Tab
And please click Verify Membership Tables
Please advise.
Cheers, Joe
Member (joined February 2012) Likes (0)
I verified the database and found these two missing...
sub_pricetext - Missing or Incorrect
Checking table : wp_m_coupons - Missing
I don't have any cacheing plugin but my host may be running something. I use WPengine.com and they control alot of information like that. I can't even install a cacheing plugin.
Im' guessing the two tables that are missing are missing because I havent set up pricing or coupons.
Support Kangaroo (joined March 2011) Likes (0)
Greetings Ben,
Oh no - we need to get these fixed asap.
In that same section we now want to repair the databases --> Logged into the admin dashboard go to --> Membership --> Options --> Advanced Tab and please click Repair Membership Tables
Then lets check if they are indeed fixed --> please click Verify Membership Tables
Please advise.
Cheers, Joe
Member (joined February 2012) Likes (0)
That did it!!! :)
Thanks for that. Looks like I'm all set. Awesome!
Support Kangaroo (joined March 2011) Likes (0)
Greetings Ben,
Thank you so much for letting me know that we have resolved this issue together.
Have a GREAT weekend!
Cheers, Joe
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