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Marketworks
NewbieJust Getting Started
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We've installed the Directory plugin and have the category overview page working, but individual listing posts are showing up blank. There are no errors, and the posts are wrapped with navigation and the right sidebar as normal. Any ideas what could be causing this?
2944 pointsCommunity rank #20Supreme DeityMind-Blowingly HelpfulLifetime member
DEV Diva
(joined February 2012)
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Hi Marketworks
First of all, thank you for being a member of our Community. We're glad to have you.
Any chance that you can share a link with us? It's always easier to investigate when seeing it in action.
Of course, there can be several reasons for this type of behaviour. Are you using your own template? You can also check if you have set the capabilities for viewing listings. Are you trying to view as a visitor? If this is not set in the Capabilites Tab (WP Admin Dashboard » Listings » Capabilities Tab) then it won't show to visitors.
If none of the above can solve the issue, then please provide a link and we can investigate further. Also, please confirm which versions you're running. Also, are you running BuddyPress?
All this information can help us to assist you better :)
5 pointsCommunity rank #8000NewbieJust Getting Started
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(joined June 2012)
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Hi Gina, would prefer not to share links publicly at this time. Is there a way for me to send the links to you in private?
In answer to your questions. We are not running Buddy Press.
We are running latest version of the plug-in and wordpress 3.4
I've tested permissions in the capabilities section multiple times and tried different settings. I've viewed the list as an admin, contributor and general public but the results are the same.
5 pointsCommunity rank #8000NewbieJust Getting Started
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(joined June 2012)
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Can we get some faster response time to this support request? Waiting 24 hours between responses isn't really productive. We are an Elite member and expect better service than this. Please respond with a way to share information by email. Thank you for your help.
2944 pointsCommunity rank #20Supreme DeityMind-Blowingly HelpfulLifetime member
DEV Diva
(joined February 2012)
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Hi Marketworks
Sincere apologies for not responding sooner. As I said in my email response to you, please feel free to email me the link and any other details you feel is necessary to check the settings of the plugin. My email address is gina@incsub.com.
1299 pointsCommunity rank #37Supreme DeityMind-Blowingly HelpfulLifetime member
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(joined February 2012)
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Hi @Marketworks I know at times it's frustrating with the delay in responses. Most of the time it's probably due to time zone differences, and also who's online at the time. Rest assured that you'll get great service here. @GinaB has always been on the ball here and I know that she'll be able to get you an answer in a reasonable amount of time.
It's also a good idea when posing a question to be more specific with details for example, Theme your using, list of plugins installed etc... This way all of the information is available up front and saves a delay in a reply to find this information. Also I believe that other members will be quicker to jump in and help as well.
Hope your problem has been resolved and look forward to seeing you in the forums!
2944 pointsCommunity rank #20Supreme DeityMind-Blowingly HelpfulLifetime member
DEV Diva
(joined February 2012)
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Hi Dean
Thank you for your vote of confidence. We try our best and do what we can in the hours we have available to us. And yes, the time zones doesn't always help.
Alas, Marketworks moved on and is no longer with us.
Hope your health is improving? My prayers are with you.
14 pointsCommunity rank #4040SophomoreJust Getting Started
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(joined November 2011)
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I'm having the same problem. The categories are showing but listings within the categories are not. If I preview individual listings from the backend, they do appear.
Gina, may I send you links via email?
Troubleshooting:
* WP 3.4
* Latest version of Directory
* No buddypress installed
* I've reset permalinks (is there a preferred permalink setting?)
Responses (9)
DEV Diva (joined February 2012) Likes (0)
Hi Marketworks
First of all, thank you for being a member of our Community. We're glad to have you.
Any chance that you can share a link with us? It's always easier to investigate when seeing it in action.
Of course, there can be several reasons for this type of behaviour. Are you using your own template? You can also check if you have set the capabilities for viewing listings. Are you trying to view as a visitor? If this is not set in the Capabilites Tab (WP Admin Dashboard » Listings » Capabilities Tab) then it won't show to visitors.
If none of the above can solve the issue, then please provide a link and we can investigate further. Also, please confirm which versions you're running. Also, are you running BuddyPress?
All this information can help us to assist you better :)
Have a good day & look forward to your feedback.
Gina
Member (joined June 2012) Likes (0)
Hi Gina, would prefer not to share links publicly at this time. Is there a way for me to send the links to you in private?
In answer to your questions. We are not running Buddy Press.
We are running latest version of the plug-in and wordpress 3.4
I've tested permissions in the capabilities section multiple times and tried different settings. I've viewed the list as an admin, contributor and general public but the results are the same.
Member (joined June 2012) Likes (0)
Can we get some faster response time to this support request? Waiting 24 hours between responses isn't really productive. We are an Elite member and expect better service than this. Please respond with a way to share information by email. Thank you for your help.
Member (joined June 2012) Likes (0)
Still no response? Really?
DEV Diva (joined February 2012) Likes (0)
Hi Marketworks
Sincere apologies for not responding sooner. As I said in my email response to you, please feel free to email me the link and any other details you feel is necessary to check the settings of the plugin. My email address is gina@incsub.com.
Look forward to your feedback.
Gina
Member (joined February 2012) Likes (0)
Hi @Marketworks I know at times it's frustrating with the delay in responses. Most of the time it's probably due to time zone differences, and also who's online at the time. Rest assured that you'll get great service here. @GinaB has always been on the ball here and I know that she'll be able to get you an answer in a reasonable amount of time.
It's also a good idea when posing a question to be more specific with details for example, Theme your using, list of plugins installed etc... This way all of the information is available up front and saves a delay in a reply to find this information. Also I believe that other members will be quicker to jump in and help as well.
Hope your problem has been resolved and look forward to seeing you in the forums!
DEV Diva (joined February 2012) Likes (0)
Hi Dean
Thank you for your vote of confidence. We try our best and do what we can in the hours we have available to us. And yes, the time zones doesn't always help.
Alas, Marketworks moved on and is no longer with us.
Hope your health is improving? My prayers are with you.
Have a beautiful blessed day!
Gina
Member (joined November 2011) Likes (0)
I'm having the same problem. The categories are showing but listings within the categories are not. If I preview individual listings from the backend, they do appear.
Gina, may I send you links via email?
Troubleshooting:
* WP 3.4
* Latest version of Directory
* No buddypress installed
* I've reset permalinks (is there a preferred permalink setting?)
Member (joined November 2011) Likes (0)
Actually, I'm not having the same problem. Disregard my last post, please.
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