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wpcdn
Lifetime member!
—
5th March 2011 (1 year ago)
Hi,
I've noticed two issues with the Mass Email Sender:
1) Mails aren't sent. The test message was received successfully, but the actual mail batch was not. The status report showed sending and all done, but none of the recipients received anything.
2) The unsubscribe link takes the user to the "Hello World" post on our site.
I've noticed two issues with the Mass Email Sender:
1) Mails aren't sent. The test message was received successfully, but the actual mail batch was not. The status report showed sending and all done, but none of the recipients received anything.
2) The unsubscribe link takes the user to the "Hello World" post on our site.
10626 pointsLike some sort of WPMU DEV GodMindblowingly helpful memberLifetime member
Sales & Support Lead
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11th March 2011 (1 year ago)
#
Hiya Mark,
I've asked Ulrich to respond here. He's the developer of this one and can take a look. I'm noticing that on 3.1 it says 'Save Changes' rather than 'Send Mass Mail'
Thanks. I noticed that too, although the "Save Changes" button seemed to invoke the mail-sending process. It even reported "Done" although nothing went out.
I'm having the same problem... it shows that the test message sends successfully but the batch email does not send, even though it shows that it processes and states "finished."
10626 pointsLike some sort of WPMU DEV GodMindblowingly helpful memberLifetime member
Sales & Support Lead
—
30th March 2011 (1 year ago)
#
Hiya guys,
The developer on this one has gone a bit AWOL unfortunately :(
We're re-assigning the workload to others and working to make some updates, but unfortunately, this has made our responses to this one a bit slow.
We are aware that this is an issue - and working as quickly as possible to get this (and a few others) back on track. Trust me, the new ticketing system works - and seeing this one still open bothers me more than it bothers anyone else!
Responses (17)
Sales & Support Lead — 6th March 2011 (1 year ago) #
Hiya Mark,
Hmm, I'd bet this is related to the issue you're having with automessage.
How many emails were meant to go out in the batch? Is this a live site with decent traffic?
We'll look into this and help you get it sorted. Thanks!
Lifetime member! — 6th March 2011 (1 year ago) #
Hi,
We're not live yet. Only in test mode with about three users. The plugin shows the right count ("3 of 3 users receiving mail" or something like that).
The odd thing is that the test message comes through fine.
Thanks,
Mark
Lifetime member! — 8th March 2011 (1 year ago) #
Hi,
Any updates on this and the similar issue with Automessage?
Thanks,
Mark
Sales & Support Lead — 11th March 2011 (1 year ago) #
Hiya Mark,
I've asked Ulrich to respond here. He's the developer of this one and can take a look. I'm noticing that on 3.1 it says 'Save Changes' rather than 'Send Mass Mail'
We'll take a look.
Thanks!
Lifetime member! — 11th March 2011 (1 year ago) #
Thanks. I noticed that too, although the "Save Changes" button seemed to invoke the mail-sending process. It even reported "Done" although nothing went out.
Lifetime member! — 14th March 2011 (1 year ago) #
Hi,
Any progress on this?
Thanks,
Mark
Lifetime member! — 19th March 2011 (1 year ago) #
Hi,
I hate to be a pest, but is there any progress on this? This issue has been plaguing us for some time now.
Thanks,
Mark
Sales & Support Lead — 20th March 2011 (1 year ago) #
Hiya Mark,
Apologies for the delay. I've just asked Ulrich to drop by - he'll be along shortly.
Thanks for your patience.
Lifetime member! — 23rd March 2011 (1 year ago) #
Thank you.
Member — 30th March 2011 (1 year ago) #
I'm having the same problem... it shows that the test message sends successfully but the batch email does not send, even though it shows that it processes and states "finished."
Please look into ASAP.
Dave
Sales & Support Lead — 30th March 2011 (1 year ago) #
Hiya guys,
The developer on this one has gone a bit AWOL unfortunately :(
We're re-assigning the workload to others and working to make some updates, but unfortunately, this has made our responses to this one a bit slow.
We are aware that this is an issue - and working as quickly as possible to get this (and a few others) back on track. Trust me, the new ticketing system works - and seeing this one still open bothers me more than it bothers anyone else!
Thanks for your continued patience.
Sales & Support Pro — 28th April 2011 (1 year ago) #
Hey guys,
So, sorry for the delay here. We now have a great new developer and I'm gonna get someone in here as soon as to look into this!
Phil
Developer — 29th April 2011 (1 year ago) #
Hello,
The version 1.6.6 is just released, and it should include a fix for these issues. Can you please upgrade and see if it helps?
Sales & Support Lead — 4th May 2011 (1 year ago) #
Marking this as 'resolved' as of latest release. Any new issues, please open a new thread.
Thanks!
Member — 6th September 2011 (8 months ago) #
I do have the same issue: Mails aren't sent. The test message was received successfully.
Sales & Support Pro — 6th September 2011 (8 months ago) #
@Thorsten As requested, can you open a new thread please and we'll deal with it there. Thanks.
Member — 29th December 2011 (4 months ago) #
I was having a similar problem just now and fixed it by running the sql.txt file that comes with the plugin.
http://premium.wpmudev.org/forums/topic/mass-email-sender-do-we-still-need-the-sqltxt-file
Basically you need to make sure you have the 'wp_mass_mailer' table created in your database
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