Membership: member progression problem

Monthly
(joined November 2011)
    • 65 points Community rank #850

    aligg
    El Presidente
    Just Getting Started

    Member    Likes (0)

    Hi there,

    I posted an earlier topic here: http://premium.wpmudev.org/forums/topic/will-upgrading-membership-solve-this#post-234282
    but didn't know how to re-open it.

    The problem is that SOME of my members don't progress normally throughout the membership levels. My membership levels are exactly one week apart.

    Here's an example from the table structure:
    http://screencast.com/t/NBNUG5QU0C

    So user 543 got stuck on Week 1 for a while, something that is reflected from the membership_news table:
    http://screencast.com/t/9zjFrkSiqa7c

    It doesn't happen to every member though.
    Any idea how to fix this? The problem is annoying as I do send out notification emails via my autoresponder that the next week/module of content is waiting for them. They then login and don't have access.

    Thanks for letting me know,
    Alex