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Support Kangaroo
(joined March 2011)
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Greetings locomo,
I am trying to get my brain wrapped around what you are trying to indicate here.
If I understand correctly, when an authorized member is logged in and clicks on your masked URL,
i.e. http://mywebsite.com/downloads/my-file.pdf you get the "No Access" graphic?
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i've found a solution that works now and i'm wondering if i've either found a bug or don't understand something correctly
i was using negative rules to manage this download .. i have 3 download groups and i used a negative rule for my access level and checked off the 2 download groups i didn't want my user to have access to
when i changed this to use a positive rule and only checked of the 1 download group i wanted my user to have access to it worked
this is fine and all.. but my understanding is that a negative rule should have worked just as well here .. can you please let me know if i'm not understanding negative rules correctly or if in fact this might be a bug?
161 pointsCommunity rank #307El PresidenteJust Getting Started
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anyone out there? would love to know why negative rules weren't working .. i.e. is it a bug in membership or i'm i not understanding something correctly?
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Support Kangaroo
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Greetings locomo,
I am truly sorry for the delay in a response as it appears this ticket got away from me in the ticket system.
It is very possible it was a bug at the time and possibly addressed in the most recent version of the Membership plugin version 3.0.1 in which there were many bugs fixes.
Please advise concerning this issue and if it is indeed resolved.
21524 pointsCommunity rank #0Supreme DeityWPMU DEV StaffLifetime member
Support Kangaroo
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Greetings locomo,
Then from my understanding the positive rules are indeed working, that is great news.
would love to know why negative rules weren't working .. i.e. is it a bug in membership or i'm i not understanding something correctly?
For this question I will see if I can get the lead developer in here to answer.
Personally I know I am a bit different with my thinking of if it is not broken do not fix it and go with what I know works. Maybe that is the old school in me .... lol
However, I am not the one asking the question. Therefore though it may take a bit longer then a normal ticket, I will try to get the lead developer in here with his invaluable insight to answer your question asap.
161 pointsCommunity rank #307El PresidenteJust Getting Started
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hey thanks for the response - i'm a little confused by what you mean if it is not broken do not fix it - because to me it definitely seems like its broken
positive rules have always worked and it is a workaround, but i have a use case that would be much easier with negative rules working:
I have a "Premium" level. This level should have access to all Protected Groups except one called "Super Premium". We plan to add a number of different Protected Groups going forward. It will be much easier to maintain this level by setting a negative rule for the "Super Premium" Protected Group. That way whenever we add a new Protected Group the "Premium" level will inherit access to these new groups rather than us having to explicitly add access with a positive rule
21524 pointsCommunity rank #0Supreme DeityWPMU DEV StaffLifetime member
Support Kangaroo
(joined March 2011)
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Greetings locomo,
Thank you so much for the clarification, it is certainly appreciated.
I have indeed asked the lead developer to come in here with his invaluable insight seeking his advice/advise us on what we may be missing here or if this is indeed the expected procedure.
I do see your clarified point and it would seem logical whenever we add a new Protected Group the "Premium" level will inherit access to these new groups rather than us having to explicitly add access with a positive rule
On a side note, have you by any chance upgraded to version 3.0.2?
It is certain that the developer will want to know is why I ask.
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Support Kangaroo
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Greetings locomo,
Though the lead developer has been pinged to take a look at this ticket, I have not received the confirmation that you are indeed running version 3.0.2
21524 pointsCommunity rank #0Supreme DeityWPMU DEV StaffLifetime member
Support Kangaroo
(joined March 2011)
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Greetings locomo,
Thank you for your demonstrated extreme patience concerning this issue, it is greatly appreciated.
Though I have notified the developer of this standing ticket awaiting his invaluable insight, I see that he has yet to make an appearance offering any advice that he may have to resolving this issue if any.
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DEV Diva
(joined February 2012)
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Hi @locomo
Just quickly checking in to let you know we haven't forgotten about you. Apologies for the long wait... I will ping the Developer again and check in on this topic in a few days to see if you received feedback.
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@locomo,
I believe that the developer is on the cusp of releasing another update for Membership. Thanks for your AMAZING patience here! Fingers crossed it will help you finally get this resolved!
Just to clarify, you are using the positive rules as a workaround right now for the Membership Download Protection as the download access value doesn't work when used as a negative rule?
Just want to summarize this rather long ticket incase I need to mail the dev directly.
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This is an old thread and we have completely rewritten the protected downloads area of the plugin in the last few updates - can you update to the latest version and let us know thanks.
21524 pointsCommunity rank #0Supreme DeityWPMU DEV StaffLifetime member
Support Kangaroo
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Greetings locomo,
We have not heard back from you as to the status of this issue.
If you are still having an issue please let us know so that we may try to get you fixed up as soon as possible by choosing to check mark this ticket as unresolved below and posting any new errors or symptoms you are noticing.
This action will also bring your ticket up front back in plain view again within the ticket system.
6723 pointsCommunity rank #8Supreme DeityWPMU DEV StaffLifetime member
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Hi @Rik - this is a very old thread for a very old version of the plugin. Can you start a new thread for this please, so that the OP and other contributors don't get a lot of emails not related to their problem.
21524 pointsCommunity rank #0Supreme DeityWPMU DEV StaffLifetime member
Support Kangaroo
(joined March 2011)
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Greetings Rik,
Thank you for your understanding and for letting us know that you have/will create a new ticket in regards to your issue for us to work with - it is greatly appreciated.
Have a GREAT weekend and thank you for being a WPMU DEV Community Member!
Responses (25)
Support Kangaroo (joined March 2011) Likes (0)
Greetings locomo,
I am trying to get my brain wrapped around what you are trying to indicate here.
If I understand correctly, when an authorized member is logged in and clicks on your masked URL,
i.e. http://mywebsite.com/downloads/my-file.pdf you get the "No Access" graphic?
Please advise.
Cheers, Joe
Member (joined September 2011) Likes (0)
yup - that's it :)
sorry if i wasn't being clear - tried to get all of my settings and setup into my initial post to minimize a lot of back and forth
but yes, everything works - the URL to the PDF is successfully masked by the plugin but the user sees the "No Access" graphic when they click on it
Member (joined September 2011) Likes (0)
i've found a solution that works now and i'm wondering if i've either found a bug or don't understand something correctly
i was using negative rules to manage this download .. i have 3 download groups and i used a negative rule for my access level and checked off the 2 download groups i didn't want my user to have access to
when i changed this to use a positive rule and only checked of the 1 download group i wanted my user to have access to it worked
this is fine and all.. but my understanding is that a negative rule should have worked just as well here .. can you please let me know if i'm not understanding negative rules correctly or if in fact this might be a bug?
cheers!
Member (joined September 2011) Likes (0)
anyone out there? would love to know why negative rules weren't working .. i.e. is it a bug in membership or i'm i not understanding something correctly?
Support Kangaroo (joined March 2011) Likes (0)
Greetings locomo,
I am truly sorry for the delay in a response as it appears this ticket got away from me in the ticket system.
It is very possible it was a bug at the time and possibly addressed in the most recent version of the Membership plugin version 3.0.1 in which there were many bugs fixes.
Please advise concerning this issue and if it is indeed resolved.
Cheers, Joe
Member (joined September 2011) Likes (0)
just tested it in version 3.0.1 and it still seems broken
protected downloads only seem to work with positive rules for me and not negative rules
Support Kangaroo (joined March 2011) Likes (0)
Greetings locomo,
Then from my understanding the positive rules are indeed working, that is great news.
For this question I will see if I can get the lead developer in here to answer.
Personally I know I am a bit different with my thinking of if it is not broken do not fix it and go with what I know works. Maybe that is the old school in me .... lol
However, I am not the one asking the question. Therefore though it may take a bit longer then a normal ticket, I will try to get the lead developer in here with his invaluable insight to answer your question asap.
Cheers, Joe
Member (joined September 2011) Likes (0)
hey thanks for the response - i'm a little confused by what you mean if it is not broken do not fix it - because to me it definitely seems like its broken
positive rules have always worked and it is a workaround, but i have a use case that would be much easier with negative rules working:
I have a "Premium" level. This level should have access to all Protected Groups except one called "Super Premium". We plan to add a number of different Protected Groups going forward. It will be much easier to maintain this level by setting a negative rule for the "Super Premium" Protected Group. That way whenever we add a new Protected Group the "Premium" level will inherit access to these new groups rather than us having to explicitly add access with a positive rule
thanks for you help!
Support Kangaroo (joined March 2011) Likes (0)
Greetings locomo,
Thank you so much for the clarification, it is certainly appreciated.
I have indeed asked the lead developer to come in here with his invaluable insight seeking his advice/advise us on what we may be missing here or if this is indeed the expected procedure.
I do see your clarified point and it would seem logical whenever we add a new Protected Group the "Premium" level will inherit access to these new groups rather than us having to explicitly add access with a positive rule
On a side note, have you by any chance upgraded to version 3.0.2?
It is certain that the developer will want to know is why I ask.
Thanks again for your patient input.
Cheers, Joe
Support Kangaroo (joined March 2011) Likes (0)
Greetings locomo,
Though the lead developer has been pinged to take a look at this ticket, I have not received the confirmation that you are indeed running version 3.0.2
Please advise.
Cheers, Joe
Member (joined September 2011) Likes (0)
oops sorry.. missed your earlier post .. yes i'm running version 3.0.2
thanks!
Support Kangaroo (joined March 2011) Likes (0)
Greetings locomo,
Thank you for your demonstrated extreme patience concerning this issue, it is greatly appreciated.
Though I have notified the developer of this standing ticket awaiting his invaluable insight, I see that he has yet to make an appearance offering any advice that he may have to resolving this issue if any.
I shall notify him again.
Sincerely, Joe
DEV Diva (joined February 2012) Likes (0)
Hi @locomo
Just quickly checking in to let you know we haven't forgotten about you. Apologies for the long wait... I will ping the Developer again and check in on this topic in a few days to see if you received feedback.
Talk soon again.
Gina
DEV Diva (joined February 2012) Likes (0)
A quick note for @Barry
@locomo hasn't resolved this issue yet. Any chance that you can assist and provide some advice in this regards, please?
Thank you in advance for your assistance :)
People Person (joined February 2012) Likes (0)
@locomo,
I believe that the developer is on the cusp of releasing another update for Membership. Thanks for your AMAZING patience here! Fingers crossed it will help you finally get this resolved!
Just to clarify, you are using the positive rules as a workaround right now for the Membership Download Protection as the download access value doesn't work when used as a negative rule?
Just want to summarize this rather long ticket incase I need to mail the dev directly.
Best,
Kimberly
Member (joined September 2011) Likes (0)
Thanks Kimberly - you've got it.. I've been using positive rules as a work around
cheers!
People Person (joined February 2012) Likes (0)
Hey there! Just got conformation today that this has been reported to the developer :)
WPMUDEV-ian (joined November 2011) Likes (0)
Hiya !
Just chiming in to see that we have not forgotten you on this issue and are waiting for an update on this one.
Cheers
PC
Developer (joined June 2008) Likes (0)
This is an old thread and we have completely rewritten the protected downloads area of the plugin in the last few updates - can you update to the latest version and let us know thanks.
WPMUDEV-ian (joined November 2011) Likes (0)
Hello @locomo
Could you please try and use our latest release of Membership and update us.
@Barry : Thanks for the post, I should have suggested that on the first before pinging you :-|
Cheers
PC
Support Kangaroo (joined March 2011) Likes (0)
Greetings locomo,
We have not heard back from you as to the status of this issue.
If you are still having an issue please let us know so that we may try to get you fixed up as soon as possible by choosing to check mark this ticket as unresolved below and posting any new errors or symptoms you are noticing.
This action will also bring your ticket up front back in plain view again within the ticket system.
Thank you for being a WPMU Dev Community Member!
Cheers, Joe
Member (joined November 2011) Likes (0)
Hi,
I am setting up a site with the Membership plugin, and I am having the exact same problem, except that it is happening with positive rules.
Latest versions of everything,
Hopefully we can add a solution to the end of this thread?
Thank you,
Rik
Developer (joined June 2008) Likes (0)
Hi @Rik - this is a very old thread for a very old version of the plugin. Can you start a new thread for this please, so that the OP and other contributors don't get a lot of emails not related to their problem.
Member (joined November 2011) Likes (0)
Sure will. Thanks Barry.
Support Kangaroo (joined March 2011) Likes (0)
Greetings Rik,
Thank you for your understanding and for letting us know that you have/will create a new ticket in regards to your issue for us to work with - it is greatly appreciated.
Have a GREAT weekend and thank you for being a WPMU DEV Community Member!
Cheers, Joe
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