300 pointsWPMU DEV ExpertSeriously helpful member
Pali Baacsi
Member
—
17th February 2012 (3 months ago)
I have two networks with subdomains and i'm trying to move a site that was mapped to the wrong network. I can't seem to undo this incorrect mapping. I've change URLs in both databases to reflect the new, cleared caches, uninstalled the plugin on original network, commented out sunrise.php in wp-config, deleted sunrise.php, removed any Cnames or redirects, cleaned up htaccesses, deleted original site, ...
What else am I missing?
The subdomain is looking for the original network, not the new one.
I have two networks with subdomains and i'm trying to move a site that was mapped to the wrong network. I can't seem to undo this incorrect mapping. I've change URLs in both databases to reflect the new, cleared caches, uninstalled the plugin on original network, commented out sunrise.php in wp-config, deleted sunrise.php, removed any Cnames or redirects, cleaned up htaccesses, deleted original site, ...
What else am I missing?
The subdomain is looking for the original network, not the new one.
5571 pointsLike some sort of WPMU DEV GodMindblowingly helpful memberLifetime member
Support Kangaroo
—
17th February 2012 (3 months ago)
#
Greetings Pali Baacsi,
Thank you for being a WPMU Dev member!
Traditionally each network should be on their own IP address, preferably dedicated IP address.
This is where DNS could sort this problem out for us and that is what I suspect is holding you up now from a successful transfer.
Therefore to solve this problem for now and into the future to include other possible issues:
Best case each network on its own dedicated IP
Next best they are each on a different IP even if they are not dedicated IP's
Worst case ..... both networks on the same IP.
Thanks again for being a WPMU Dev member.
Cheers, Joe :-)
If this thread is not resolved because the suggested action did not work or you have any more questions related to this thread, please feel free to post them below including any new symptoms or errors and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)
I told you I would get back to you on your Customer Support. I love that you are very knowledgeable about issues that are discussed in these forums and you are very quick to answer, which is also much appreciated. What I would suggest, tho, is to lose the form-letter stiffness to your opening. You've probably answered 10 of my requests and just about each of them begin with:
Greetings Pali Baacsi,
Thank you for being a WPMU Dev member!
Ummm, so, like, you can really only say this once. After that, you'll need something like,
Yo, Pali!
What's up, my man.
or
Are you still asking questions? Like, when will you ever be as smart as me?
kidding about the last line.
I know that it makes your job easier to have the form-letter stuff, but from my perspective, that's off the mark. I see your job as making the clients' jobs easier, not yours. Let your salutations and sign-offs be authentic. It'll be much appreciated.
Responses (6)
Support Kangaroo — 17th February 2012 (3 months ago) #
Greetings Pali Baacsi,
Thank you for being a WPMU Dev member!
Is the other MultiSite network on the same IP as the so called old network or is it on it's own dedicated IP?
Cheers, Joe :-)
Member — 17th February 2012 (3 months ago) #
Hi Joe,
Yes, same IP, which I thought I mentioned because I figgered that might be the problem.
Support Kangaroo — 17th February 2012 (3 months ago) #
Greetings Pali Baacsi,
Thank you for being a WPMU Dev member!
Traditionally each network should be on their own IP address, preferably dedicated IP address.
This is where DNS could sort this problem out for us and that is what I suspect is holding you up now from a successful transfer.
Therefore to solve this problem for now and into the future to include other possible issues:
Best case each network on its own dedicated IP
Next best they are each on a different IP even if they are not dedicated IP's
Worst case ..... both networks on the same IP.
Thanks again for being a WPMU Dev member.
Cheers, Joe :-)
If this thread is not resolved because the suggested action did not work or you have any more questions related to this thread, please feel free to post them below including any new symptoms or errors and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)
Member — 18th February 2012 (3 months ago) #
Joe,
I told you I would get back to you on your Customer Support. I love that you are very knowledgeable about issues that are discussed in these forums and you are very quick to answer, which is also much appreciated. What I would suggest, tho, is to lose the form-letter stiffness to your opening. You've probably answered 10 of my requests and just about each of them begin with:
Greetings Pali Baacsi,
Thank you for being a WPMU Dev member!
Ummm, so, like, you can really only say this once. After that, you'll need something like,
Yo, Pali!
What's up, my man.
or
Are you still asking questions? Like, when will you ever be as smart as me?
kidding about the last line.
I know that it makes your job easier to have the form-letter stuff, but from my perspective, that's off the mark. I see your job as making the clients' jobs easier, not yours. Let your salutations and sign-offs be authentic. It'll be much appreciated.
Member — 20th February 2012 (3 months ago) #
Hi Joe,
They are now on separate IPs. Why is the mapped URL rewriting to the old? Where would this info be coming from?
Member — 21st February 2012 (3 months ago) #
Actually, never mind. I think it was a mistake on the hosting company's part.
Become a member