startsmarter
Newbie
Just Getting Started
Member Likes (0)
Hi, I purchased Q&A and have been testing it because it will not send my registering users their passwords. I've tried deactivating other plugins, did not work.
I tried registering users through my site.com/wp-admin which worked smoothly, they got the email in seconds. This suggests that there is something wrong with the plugin and I would appreciate it if you could sort it out please.
My domain name is startsmarter.co.uk.
Oz

Responses (4)
Developer (joined February 2012) Likes (0)
Hi Oz,
I am not sure I understood your question. Q&A does not register users to your website itself. Normal Wordpress registration process is valid there.
Or do you mean subscribing to questions and answers?
Cheers,
Hakan
Member (joined July 2012) Likes (0)
Hi Hakan,
I see that you've registered in order to ask a test question and have created an account under the name of 'puck'.
Did you get a password emailed to yourself?
When I register for the website using start smarter.co.uk/wp-admin I get sent a password to my email address.
When I register through the referral of the Q&A plugin I do not get sent an email.
Why could this be? More importantly, I do not want users to register to ask a question. Is there a way of doing this?
Onur
Developer (joined February 2012) Likes (0)
Hi Onur,
If you set this, then the other problem will be solved too.
Just disable Visitors to ask questions if you don't want them to ask at all, or assign an author to their questions if you want them to be able to ask questions, but not required to register.
For the first case, remove related capabilities under "Assign Capabilities" field for Visitors. Please see attached screenshot.
For the second case, set "After Visitor Submits a Question" as "Question is assigned to a user", letting visitor ask a question (i.e. check "Ask questions" box in this case only).
Cheers,
Hakan
Support Chimp (joined March 2010) Likes (0)
Hey there, just checking in to see how things are going?
If you need any further help then please feel free to reopen the thread or create a new one as needed.
Take care and have a great day/evening.
Become a member