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quantumtraveler
Member
—
19th January 2012 (4 months ago)
Hi, the pop over plugin is not working. I notice a few similar threads here but I have not found my answer. I have only 1 rule set up i.e. if visitor not logged in. I've cleared cache and cookies. My theme has the following header hook: <?php wp_head(); ?>
Hi, the pop over plugin is not working. I notice a few similar threads here but I have not found my answer. I have only 1 rule set up i.e. if visitor not logged in. I've cleared cache and cookies. My theme has the following header hook: <?php wp_head(); ?>
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Sales & Support Pro
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19th January 2012 (4 months ago)
#
Hiya!
I looked at your site and couldn't see any code related to the popup. That suggests that the cause might be your theme not using some of the correct 'hooks'.
To test that, can you temporarily enable the default theme and test if the popup works in that please?
Has the call to <?php wp_head(); ?> but it is not called directly before </head>
Has the call to <?php wp_footer(); ?> but it is not called directly before </body>
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Support Chimp
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4th February 2012 (3 months ago)
#
Hey there! :-)
Just checking in to see how things are going with this one and if you need any further help. :-)
We don't have any examples as such, but there maybe some in the forums. CSS styling really comes down to what you want and how you want it to appear. :-)
Anyway, we haven't heard from you on this thread for a while, perhaps you got help over email. I'm going to presume your all fixed up now and don't need any further assistance.
However if you have more questions or need some more help then please feel free to respond in this thread or create a new one and we will be more than happy to offer assistance. :-)
Responses (10)
Sales & Support Pro — 19th January 2012 (4 months ago) #
Hiya!
I looked at your site and couldn't see any code related to the popup. That suggests that the cause might be your theme not using some of the correct 'hooks'.
To test that, can you temporarily enable the default theme and test if the popup works in that please?
Thanks,
Phil
Member — 20th January 2012 (4 months ago) #
Hi Phil, I activated the default theme and the pop up did not work..
Developer — 20th January 2012 (4 months ago) #
Can you activate the test head footer plugin and let us know what it outputs. Can you also let us know what rules you have set for the pop up.
Member — 20th January 2012 (4 months ago) #
Only 1 rule: visitor is not logged in. Where can I find the test head footer plugin? Searched WPMU but returned no results..
Developer — 20th January 2012 (4 months ago) #
It's included in the pop up plugins zip file.
Developer — 20th January 2012 (4 months ago) #
BTW - the pop up works fine for me, so not sure if you've changed something or you need to clear the cookies / cache in your testing browser again?
Member — 20th January 2012 (4 months ago) #
Here's the output:
Has the call to <?php wp_head(); ?> but it is not called directly before </head>
Has the call to <?php wp_footer(); ?> but it is not called directly before </body>
Member — 20th January 2012 (4 months ago) #
mmm.. thanks! did clear cache, must be a cookie thing..
Member — 20th January 2012 (4 months ago) #
Do you guys offer any example css to style the popover box?
Support Chimp — 4th February 2012 (3 months ago) #
Hey there! :-)
Just checking in to see how things are going with this one and if you need any further help. :-)
We don't have any examples as such, but there maybe some in the forums. CSS styling really comes down to what you want and how you want it to appear. :-)
Anyway, we haven't heard from you on this thread for a while, perhaps you got help over email. I'm going to presume your all fixed up now and don't need any further assistance.
However if you have more questions or need some more help then please feel free to respond in this thread or create a new one and we will be more than happy to offer assistance. :-)
Take care.
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