Pro sites upgrade options text rendering incorrectly on an android tablet.
WPMU DEV Community
Pro sites upgrade options text rendering incorrectly on an android tablet.
Inactive
295 pointsWPMU DEV ExpertI'm new here
harryhayes
Member
—
17th December 2011 (5 months ago)
Hi
I posted this as a Pro sites issue but it may be the `simple market' theme causing the error.
Basically, after selecting upgrade and going to the upgrade options page, the lines of text presented in the options boxes are overlapping vertically rendering them unreadable.
As soon as I work out how to take a screenshot on an android tablet I will upload.
I posted this as a Pro sites issue but it may be the `simple market' theme causing the error.
Basically, after selecting upgrade and going to the upgrade options page, the lines of text presented in the options boxes are overlapping vertically rendering them unreadable.
As soon as I work out how to take a screenshot on an android tablet I will upload.
7257 pointsLike some sort of WPMU DEV GodMindblowingly helpful memberLifetime member
Support Chimp
—
17th December 2011 (5 months ago)
#
I'm not sure about this one as I'm obviously unable to test without an android device at the moment. I was hoping it was a browser which was on other devices.
Are you able to test on other devices?
I'll ping Aaron on this, he might have android to check.
4842 pointsLike some sort of WPMU DEV GodMindblowingly helpful memberLifetime member
Theme Designer
—
19th December 2011 (5 months ago)
#
First up is it at all possible to either get a link to your site or to be sent via the contact form on this site login details if your site is hidden?
I'd only need them if it is hidden. I would like to test but I 'think' you're on an older android is that correct? I'm on a browser version from this year so may not get the same results.
However, my recommendation would be to turn off the drop shadow on that. Which device are you testing on and do you by any chance know the android software version? You mention a tablet... do you mean phone or is it a tablet?
Ideally on a device like a hand held we really don't 'need' to be showing things like drop shadow so we can adapt the CSS once I can take a look at a link.
I'll check back in on this thread to catch your update.
10635 pointsLike some sort of WPMU DEV GodMindblowingly helpful memberLifetime member
Sales & Support Lead
—
8th January 2012 (4 months ago)
#
Hiya,
As we haven't heard back from you we're going to assume the problem was sorted out and mark this ticket as resolved.
If it wasn't resolved, or you have any more questions related to this thread please feel free to post them below and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)
Otherwise, thanks for using the forums, and for being a member of WPMU DEV, it's a pleasure to help you out and we look forward to being of assistance in the future.
Responses (11)
Support Chimp — 17th December 2011 (5 months ago) #
A screenshot would be great :-) I don't have any android devices yet, so I can't test. Sorry
Maybe this will help:
https://market.android.com/details?id=com.geeksoft.screenshot&feature=search_result#?t=W251bGwsMSwxLDEsImNvbS5nZWVrc29mdC5zY3JlZW5zaG90Il0.
Thats an App which apparently can take screenshots?
Member — 17th December 2011 (5 months ago) #
Hi Tim
No joy with app hence poor quality taken via macbook camera.
Hope it is clear enough.
Nick
Support Chimp — 17th December 2011 (5 months ago) #
Hey Nick.
Which browser is that on Android?
Member — 17th December 2011 (5 months ago) #
Hmm,
Just called Browser. 2.3.1 Guess this is android built in.
Nick
Support Chimp — 17th December 2011 (5 months ago) #
I'm not sure about this one as I'm obviously unable to test without an android device at the moment. I was hoping it was a browser which was on other devices.
Are you able to test on other devices?
I'll ping Aaron on this, he might have android to check.
Member — 18th December 2011 (5 months ago) #
Hi Tim.
Fine on an ipad. Fine on an iphone.
Don't have a newer version of android to test. Could be down to old version of Android but there are still a lot of them out there.
NIck
Member — 18th December 2011 (5 months ago) #
NB: OK on IOS 5. not tested on older versions.
Lead Developer — 19th December 2011 (5 months ago) #
Wierd, it's like it's separating from the dropshadow. I don't have a way to test myself, but I'll pull in our css guru for any ideas.
Theme Designer — 19th December 2011 (5 months ago) #
First up is it at all possible to either get a link to your site or to be sent via the contact form on this site login details if your site is hidden?
I'd only need them if it is hidden. I would like to test but I 'think' you're on an older android is that correct? I'm on a browser version from this year so may not get the same results.
However, my recommendation would be to turn off the drop shadow on that. Which device are you testing on and do you by any chance know the android software version? You mention a tablet... do you mean phone or is it a tablet?
Ideally on a device like a hand held we really don't 'need' to be showing things like drop shadow so we can adapt the CSS once I can take a look at a link.
I'll check back in on this thread to catch your update.
Lead Developer — 19th December 2011 (5 months ago) #
Also just to rule out theme css conflicts, switch your theme to twentyten or twentyeleven temporarily and see if it changes.
Sales & Support Lead — 8th January 2012 (4 months ago) #
Hiya,
As we haven't heard back from you we're going to assume the problem was sorted out and mark this ticket as resolved.
If it wasn't resolved, or you have any more questions related to this thread please feel free to post them below and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)
Otherwise, thanks for using the forums, and for being a member of WPMU DEV, it's a pleasure to help you out and we look forward to being of assistance in the future.
Thanks
Become a member