64 pointsCommunity rank #863El PresidenteJust Getting Started
Member
(joined March 2012)
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Hi Hakan
Sorry I had not seen your reply I did not have the box ticked for notifications. I'll upgrade right away.
Its any of the questions she has been asked to be notified about.
Hopefully the upgrade might fix it but I'll report back to you.
Might be a separate question but is there an way to have no down votes? A few people in our community have suggested an up vote only system. I know I can set a down vote to not remove points from the user but can you remove the down vote all together?
2960 pointsCommunity rank #19Supreme DeityDEV ApprenticeLifetime member
Developer
(joined February 2012)
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Hi Paul,
The upgrade was not about duplicate emails. It was just a normal suggestion :)
I am afraid I can see no reason for this issue except for duplicate registration to the website and subscription to the questions.
People usually have 2-3 or more emails and register to a website with different email accounts and tend to forget it. Those accounts are usually redirected to a single account.
I think this is the case here.
Please ask the related emails to be forwarded to you. But not as text, as copy and paste. You should take them in their original forms so that you can see what the original recipient email address is from the details. If you see two different recipient email addresses, than that means a duplicate registration.
You can forward those emails to me for analysis too, to hakan (at) incsub.com
Responses (7)
Developer (joined February 2012) Likes (0)
Hi Paul,
First of all you are using an old version of Q&A. Please upgrade it to V1.3
Secondly, is she the author of these kind of questions too?
Cheers,
Hakan
Developer (joined February 2012) Likes (0)
Hi Paul,
Just checking back.
Did you have the opportunity to upgrade the plugin and check if the lady who is getting the duplicate emails is author of the related questions?
Cheers,
Hakan
Member (joined March 2012) Likes (0)
Hi Hakan
Sorry I had not seen your reply I did not have the box ticked for notifications. I'll upgrade right away.
Its any of the questions she has been asked to be notified about.
Hopefully the upgrade might fix it but I'll report back to you.
Might be a separate question but is there an way to have no down votes? A few people in our community have suggested an up vote only system. I know I can set a down vote to not remove points from the user but can you remove the down vote all together?
Cheers
Paul
Developer (joined February 2012) Likes (0)
Hi Paul,
Yes, there is a very simple way of disabling down voting. Just hide down voting button using css:
You can simply add this inside "Additional css rules" field in the settings page.
Cheers,
Hakan
Member (joined March 2012) Likes (0)
Hi Hakan,
Great! that's done the trick.
The customer with the issue of duplicate emails is still getting them after the upgrade. Any help on this would be great.
Cheers
Paul
Developer (joined February 2012) Likes (0)
Hi Paul,
The upgrade was not about duplicate emails. It was just a normal suggestion :)
I am afraid I can see no reason for this issue except for duplicate registration to the website and subscription to the questions.
People usually have 2-3 or more emails and register to a website with different email accounts and tend to forget it. Those accounts are usually redirected to a single account.
I think this is the case here.
Please ask the related emails to be forwarded to you. But not as text, as copy and paste. You should take them in their original forms so that you can see what the original recipient email address is from the details. If you see two different recipient email addresses, than that means a duplicate registration.
You can forward those emails to me for analysis too, to hakan (at) incsub.com
Cheers,
Hakan
Support Chimp (joined March 2010) Likes (0)
Hey there, just checking in to see how things are going?
If you need any further help then please feel free to reopen the thread or create a new one as needed.
Take care and have a great day/evening.
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