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lisalove
Member
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23rd August 2010 (1 year ago)
I have the Recent Global Comments Widget (and comment-indexer) and the Recent Global Posts Widget (and post-indexer) installed and from start they both worked. Have done the "sql.txt" code and it was all good.
How ever, after some days the RG Comments Widget stopped updating and has been "inactvie" for about a week. (The Post widgets is still running smoothly).
Any suggetsion to what the problem can be? Have I missed something?
I have the Recent Global Comments Widget (and comment-indexer) and the Recent Global Posts Widget (and post-indexer) installed and from start they both worked. Have done the "sql.txt" code and it was all good.
How ever, after some days the RG Comments Widget stopped updating and has been "inactvie" for about a week. (The Post widgets is still running smoothly).
Any suggetsion to what the problem can be? Have I missed something?
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Sales & Support Lead
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23rd August 2010 (1 year ago)
#
Hiya Lisa,
Sorry this is giving you trouble. I haven't used the Global Comments Widget, but I'm wondering if anything changed about your setup that would cause the plugin to stop working?
Check your server's error logs for anything there. If you see an error and can report it here, that'll help us troubleshoot this with ya.
Andrew's the lead dev on this, but as he's out for a bit I'll also notify Aaron and see if he has any suggestions. Thanks!
Thanks for your comments. I'm trying to think what I have changed in my settings. Have tried lots of different plugins, functions etc so not very strange if some plugin sets one other off. But the Post comment widget still working perfect,
Not quite sure how to search in my server error logs? Have looked in my server/webhost where the statistics, error logs, apache etc are located, getting errors on other plugins, but not on any of the mu-plugins. Or do you mean in the SQL? Sorry, I'm new to all this database and logs things.
Please let me know if you come to think of any thing that might cause this.
If you look at the db tables when you post a comment does it show there? Also are you sure comments are being approved (not spam, or awaiting approval)? Did you install any comment spam plugins recently?
I have no anti-spam plugin and all comments are approved or auto-approved hence the user is logged in and have left a comment before. The comments are showing in the blog post, but not in the widget.
I just made a comment, wich showed up on the blog post, but not in the global comments widget. Made the comment to the blog post : "crossbook.se/dagens/2010/08/02/vikingarna-byggde-inte-sina-muskler-i-medvind/". Got this error message (wich seems to appear every day, all day, long on my site):
Responses (5)
Sales & Support Lead — 23rd August 2010 (1 year ago) #
Hiya Lisa,
Sorry this is giving you trouble. I haven't used the Global Comments Widget, but I'm wondering if anything changed about your setup that would cause the plugin to stop working?
Check your server's error logs for anything there. If you see an error and can report it here, that'll help us troubleshoot this with ya.
Andrew's the lead dev on this, but as he's out for a bit I'll also notify Aaron and see if he has any suggestions. Thanks!
Member — 24th August 2010 (1 year ago) #
Hi masonjames,
Thanks for your comments. I'm trying to think what I have changed in my settings. Have tried lots of different plugins, functions etc so not very strange if some plugin sets one other off. But the Post comment widget still working perfect,
Not quite sure how to search in my server error logs? Have looked in my server/webhost where the statistics, error logs, apache etc are located, getting errors on other plugins, but not on any of the mu-plugins. Or do you mean in the SQL? Sorry, I'm new to all this database and logs things.
Please let me know if you come to think of any thing that might cause this.
Thanks for now!
Sales & Support Lead — 24th August 2010 (1 year ago) #
Hiya Lisa,
If you checked the error logs provided by your webhost then you're in the right spot :D
What sort of errors did you see there? I've alerted Aaron to this one as he's more familiar with it and may have some more specific ideas.
One other thought. Do you have any caching plugins running on the site?
Thanks!
Lead Developer — 24th August 2010 (1 year ago) #
If you look at the db tables when you post a comment does it show there? Also are you sure comments are being approved (not spam, or awaiting approval)? Did you install any comment spam plugins recently?
Member — 24th August 2010 (1 year ago) #
Glad to hear from both of you,
I have no anti-spam plugin and all comments are approved or auto-approved hence the user is logged in and have left a comment before. The comments are showing in the blog post, but not in the widget.
I just made a comment, wich showed up on the blog post, but not in the global comments widget. Made the comment to the blog post : "crossbook.se/dagens/2010/08/02/vikingarna-byggde-inte-sina-muskler-i-medvind/". Got this error message (wich seems to appear every day, all day, long on my site):
[Wed Aug 25 00:35:27 2010] [error] [client XXX] File does not exist: /XXX../crossbook.se/public_html/wp-content/plugins/sociable-30/sociable_custom.css, referer: http://crossbook.se/dagens/2010/08/02/vikingarna-byggde-inte-sina-muskler-i-medvind/
So I disabled the Sociable for WP 3.0 plugin and posted a new comment, got the same kind of error log:
[Wed Aug 25 00:48:35 2010] [error] [client XXX] File does not exist: /XXX...../crossbook.se/public_html/wp-content/plugins/sociable-30/sociable_custom.css, referer: http://crossbook.se/dagens/2010/08/02/vikingarna-byggde-inte-sina-muskler-i-medvind/
I am using the W3 Total Cache by W3 EDGE and did clear all cache after disabling the Socialble plugin. Could this plugin be a problem maybe?
Is any of this info helping for further investiagtion? Thank you :)
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