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whitcombej
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Hi,
I've been working on this for hours but have given up and now turn to the forum for help.
I've got my gateway configured as PayPal Single Payments but whenever people click on "Sign Up" nothing happens - it just redirects back to the page with the subscription types on it.
Would appreciate any help you might be able to provide.
341 pointsCommunity rank #141ExpertMember of the Month
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(joined May 2012)
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I am assuming you are using the Pro Sites plugin. Make sure that the Paypal Mode is set to a live site and that your Paypal api settings are entered in.
11 pointsCommunity rank #4868SophomoreJust Getting Started
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(joined July 2012)
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As an aside, I've got the same issue as some of the other posters with regards to the Automatically renew coming up despite it being a finite subscription.
6393 pointsCommunity rank #10Supreme DeityTrue DEVianLifetime member
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(joined February 2012)
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Hi!
Just checking in :)
I'm guessing that because we haven't heard back from you that you've got your issue worked out or that we have reached the end of our convo here. If you are still having problems or need any other answers on this particular topic please feel free to come back to this thread at anytime. Just be sure to mark it Not Resolved so we don't miss it!
This ticket is only being Resolved due to lack of activity. It is by no means an action to avoid, brush off or minimize your issue. We are ready and here if you want to re-open at any time and I apologize in advance for any lack of communication if this ticket is being closed in error.
11 pointsCommunity rank #4868SophomoreJust Getting Started
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(joined July 2012)
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Hi Kimberly,
Nope - this ticket is still pending. I've sent quite a few emails asking for confirmation that this issue is being addressed but have received no reply.
Mason has confirmed the issues exists and is apparently contacting the developer but it's been a while since the last update.
11696 pointsCommunity rank #2Supreme DeityTrue DEVianLifetime member
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(joined April 2009)
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Hiya @whitcombej,
As I mentioned over email we're having a hard time figuring this one out as it's not reproducable on our installs. We haven't given up, but until we can find the root cause it's pretty rough going.
Did you get the beta release I sent over? Any change there? Thanks.
Responses (14)
Member (joined July 2012) Likes (0)
If it helps, when I click the link it has the following at the end of the URL:
?action=registeruser&subscription=5
I have no clue what's causing it to refuse to head to the payment gateway.
Member (joined May 2012) Likes (0)
I am assuming you are using the Pro Sites plugin. Make sure that the Paypal Mode is set to a live site and that your Paypal api settings are entered in.
Member (joined July 2012) Likes (0)
I am using the Pro Membership plugin but haven't seen any indication that PayPal API settings are required?
Thanks for the reply. :)
Member (joined July 2012) Likes (0)
As an aside, I've got the same issue as some of the other posters with regards to the Automatically renew coming up despite it being a finite subscription.
Member (joined May 2012) Likes (0)
http://premium.wpmudev.org/wp-content/uploads/2010/05/Membership-Docs-3028.pdf Page 27 has detailed description of setting up payment.
Member (joined July 2012) Likes (0)
Thanks but that makes no reference to an API for PayPal. ;)
Member (joined April 2009) Likes (0)
Hiya @whitcombej,
Could we get a link to the site please? There's a few reasons this could happen, but getting to look directly at it would be a big help.
Thanks!
Member (joined July 2012) Likes (0)
The site is locked off from public access I'm afraid. Shall I send it through as an email?
Member (joined April 2009) Likes (0)
Hiya,
Yes, if you send through the email I'll take a look (make sure the user you send has access to membership admin rules).
Thanks!
*Edit* Saw they were already sent. Will take a look this evening. Thanks!
People Person (joined February 2012) Likes (0)
Hi!
Just checking in :)
I'm guessing that because we haven't heard back from you that you've got your issue worked out or that we have reached the end of our convo here. If you are still having problems or need any other answers on this particular topic please feel free to come back to this thread at anytime. Just be sure to mark it Not Resolved so we don't miss it!
This ticket is only being Resolved due to lack of activity. It is by no means an action to avoid, brush off or minimize your issue. We are ready and here if you want to re-open at any time and I apologize in advance for any lack of communication if this ticket is being closed in error.
Thanks for using the WPMU Community!
Best,
Kimberly
Member (joined July 2012) Likes (0)
Hi Kimberly,
Nope - this ticket is still pending. I've sent quite a few emails asking for confirmation that this issue is being addressed but have received no reply.
Mason has confirmed the issues exists and is apparently contacting the developer but it's been a while since the last update.
Regards,
whitcombej
People Person (joined February 2012) Likes (0)
@whitcombej
Thanks for letting me know it's still an issue!
I'll bug Mason about it :)
Member (joined April 2009) Likes (0)
Hiya @whitcombej,
As I mentioned over email we're having a hard time figuring this one out as it's not reproducable on our installs. We haven't given up, but until we can find the root cause it's pretty rough going.
Did you get the beta release I sent over? Any change there? Thanks.
Support Chimp (joined March 2010) Likes (0)
Hey there, just checking in to see how things are going?
If you need any further help then please feel free to reopen the thread or create a new one as needed.
Take care and have a great day/evening.
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