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tishimself
Member
—
3rd November 2011 (6 months ago)
Hi,
This is a Buddypress site with extended Profile fiiles. Membership, TOS, Pro SItes plugins are installed. The Scholar theme is being used. All are the latest versions.
When the user submits a signup request with an error, such as an invalid Signup Code the resultin page has the regular headers but the rest of the page is greyed out. Any suggetions as to why this would happen? BTW, if there are no errors, the form works fine.
I turned of TOS and tried the BP default theme, but the problem remains. Also, I'm not sure when this started.
This is a Buddypress site with extended Profile fiiles. Membership, TOS, Pro SItes plugins are installed. The Scholar theme is being used. All are the latest versions.
When the user submits a signup request with an error, such as an invalid Signup Code the resultin page has the regular headers but the rest of the page is greyed out. Any suggetions as to why this would happen? BTW, if there are no errors, the form works fine.
I turned of TOS and tried the BP default theme, but the problem remains. Also, I'm not sure when this started.
I did remove the bp.registration.form modification that permits the xtended profile fields to be added to the sign up form. That did not fix the problem.
It is likely to be a bug in Membership as I'm working through BP issues at the moment, however I'm having difficulty actually picturing the problem you are describing. Could you pop up a screenshot showing what you mean and so I can be sure that I'm covering the issue you have.
When I submit the Signup registration with errors, the resulting page looks greyed out at the bottom.
The last part of the page source looks like this:
id="info-wrapper"><div
id="info-bar"><h2>Say, "Found you on PSY-NET!" when you call a psychotherapist.</h2><div
class="clear"></div></div></div><div
id="container-wrapper"><div
id="container"><div
id="content"><div
class="content-page" id="blog-page"><div
class="content-box-outer"><div
class="h3-background"><h3>Sign Up</h3></div></div><div
class="post" id="post-142"><div
class="content-box-outer"><div
class="entry">
Can you try resetting your permalinks and check each of your levels (click update on them to make sure they are set ok) and options - the plugin shouldn't have touched them, but it best to be sure.
I disabled the "Remove Permalinks Menu Item" after checking that the membership levels are ok.
All my pages and my posts have gone "Not Found". The BuddyPress pages like members and blogs still work.
So I reset my custom permalinks back to the default and my pages are back, but not my posts where I see this message: BuddyPress is almost ready. You must update your permalink structure to something other than the default for it to work.
And yes the signup form errors page is back.
II tried resetting my custom permalink structure but that does not get my pages and posts back.
Any suggestions as to what has happened and how to get my pages, posts and cuatom permalink back?
Please get back to me soon, how do I fix my posts and permalinks?
If I use my custom permlinks I loose my pages, if I use the default I see the pages but loose the posts. I'm thinking this is somehow a result of the upgrade.
I've enclosed an image snip. The Custom Permalink structure is /%category%/%postname%/.
I'm thinking I need to recreate the posts, but mostly I don't understand the flipping between pages not being found or posts not being found depending on the permalink structures selected.
Can you pop me up the details of the levels you have set up now? Did you go in each of your levels and click the Update button to make sure they were refreshed for the new version?
The pages and posts rules in the latest version of the plugin use internal URL groups - you can see what they are looking for in the urlgroups table in your database. It sounds like the permalinks that are being generated may not be matching the ones set in your install.
If the refreshing of the levels doesn't work - then can you have a look in that table and let me know what information it is storing for the pages and posts url groups?
The links do not work for Visitors, but when I login, the links work. I did not notice this b4, I thought it was related to Total Cache, but that is now diabled.
I updated the membership levels but this made no difference. The only diffrence is a negative page rule for the visitors. When this rule is removed, the links work. When I add a simple negative page rule banning ONE page, the links fail.
I upgraded to WP 3.3, Membership 2.1.4, and the latest Pro Sites.
I then tried going back to my Negative Page Rules for Visitors. I no longer have the page link problem.
However, the negative rules no longer preclude visitors from seeing the restricted pages in the menu. They just get a No Access page when they try to visit the page. Is this now how it is supposed to work?
What *was* happening is that pages with negative rules would be listed on the website menu, but when a visitor clicked on the page it would give them the no access page. I think this was a Total Cache/Browser cache issue. For the time being the behavior is gone.
But I also upgraded to BP 1.5.2 to make things more confusing. I deactivated the Google Library plugin and Total Cache to simplify matters.
My main problem now is that my dashboard no longer allows me to switch between Site Admin and Network Admin via the dropdown in the upper right corner of my dashboard. It just provides links to update my Profile. To get to the newtork admin I go to /wp-admin/network/. A bit awkward.
I'm going to deactivate all my plugisn to see if I can locate a culprit.
Responses (29)
Sales & Support Pro — 3rd November 2011 (6 months ago) #
Hiya Larry,
Can you try this with no plugins (other than BP of course) and the default BP theme please?
We first need to rule out an issue with BP/theme itself. Then, re-activate plugins one-by-one to see which specific plugin/theme causes the issue.
Thanks,
Phil
Member — 3rd November 2011 (6 months ago) #
Hi,
OK.
I did remove the bp.registration.form modification that permits the xtended profile fields to be added to the sign up form. That did not fix the problem.
Larry
Member — 3rd November 2011 (6 months ago) #
Hi,
I removed all plugins. Removing Membership removed the form, so I put it back and still have the prb using the default BP theme.
I wonder how all these plugins will reactivate.
Larru
Sales & Support Pro — 3rd November 2011 (6 months ago) #
OKay, thanks. I believe this might be a bug we're already looking into so I've asked Barry for an update on that...
Phil
Member — 5th November 2011 (6 months ago) #
Hi,
FYI, I upgraded to BP-Scholar 4.2.4 and as expected the problem persists.
I'm thinking this is a membership plugin issue.
Is it a bug you are working on or do I need to keep investigating?
Kind regards,
Larry
Developer — 6th November 2011 (6 months ago) #
It is likely to be a bug in Membership as I'm working through BP issues at the moment, however I'm having difficulty actually picturing the problem you are describing. Could you pop up a screenshot showing what you mean and so I can be sure that I'm covering the issue you have.
Thanks
Member — 6th November 2011 (6 months ago) #
Hi,
When I submit the Signup registration with errors, the resulting page looks greyed out at the bottom.
The last part of the page source looks like this:
Member — 14th November 2011 (6 months ago) #
Hi,
Is it a bug you are working on or do I need to keep investigating?
Regards,
Larry
Member — 21st November 2011 (6 months ago) #
Hi,
I know you are busy, but I would really like to be more certain that this si something yoiu are working on.
Regards,
Larry
Developer — 21st November 2011 (6 months ago) #
Hmm - my reply seems to have disappeared from the thread.
Yep, it's fixed in the next release, we've just got a few more fixes to get in and then I'll post it up.
Member — 1st December 2011 (5 months ago) #
Hi,
I upgraded to the latest Membership plugin.
Now the page does not turn grey when the Signup form has error.
However it now just says "Page not found". Is there something else I need to do?
Regards,
Larry
Developer — 1st December 2011 (5 months ago) #
Can you try resetting your permalinks and check each of your levels (click update on them to make sure they are set ok) and options - the plugin shouldn't have touched them, but it best to be sure.
Member — 2nd December 2011 (5 months ago) #
Hi,
I disabled the "Remove Permalinks Menu Item" after checking that the membership levels are ok.
All my pages and my posts have gone "Not Found". The BuddyPress pages like members and blogs still work.
So I reset my custom permalinks back to the default and my pages are back, but not my posts where I see this message:
BuddyPress is almost ready. You must update your permalink structure to something other than the default for it to work.
And yes the signup form errors page is back.
II tried resetting my custom permalink structure but that does not get my pages and posts back.
Any suggestions as to what has happened and how to get my pages, posts and cuatom permalink back?
Larry
Member — 3rd December 2011 (5 months ago) #
Hi,
Please get back to me soon, how do I fix my posts and permalinks?
If I use my custom permlinks I loose my pages, if I use the default I see the pages but loose the posts. I'm thinking this is somehow a result of the upgrade.
Larry
Developer — 3rd December 2011 (5 months ago) #
Can you pop me up the details of the levels you have set up now, also what do you mean by "default permalinks"?
Member — 3rd December 2011 (5 months ago) #
Hi,
I've enclosed an image snip. The Custom Permalink structure is /%category%/%postname%/.
I'm thinking I need to recreate the posts, but mostly I don't understand the flipping between pages not being found or posts not being found depending on the permalink structures selected.
I have no idea how I got into this delemma.
Thanks for givign this some attention!
Larry
Member — 5th December 2011 (5 months ago) #
Hi,
I deactivated all my plugins and sure enough the problem goes away when I disable Membership.
Please address this quickly my site no longer functions.
Let me know if there is anything you need from me.
Larry
Developer — 5th December 2011 (5 months ago) #
Can you pop me up the details of the levels you have set up now? Did you go in each of your levels and click the Update button to make sure they were refreshed for the new version?
The pages and posts rules in the latest version of the plugin use internal URL groups - you can see what they are looking for in the urlgroups table in your database. It sounds like the permalinks that are being generated may not be matching the ones set in your install.
If the refreshing of the levels doesn't work - then can you have a look in that table and let me know what information it is storing for the pages and posts url groups?
Member — 5th December 2011 (5 months ago) #
Hi,
The links do not work for Visitors, but when I login, the links work. I did not notice this b4, I thought it was related to Total Cache, but that is now diabled.
I updated the membership levels but this made no difference. The only diffrence is a negative page rule for the visitors. When this rule is removed, the links work. When I add a simple negative page rule banning ONE page, the links fail.
Larry
Developer — 5th December 2011 (5 months ago) #
If you are logging in as a membership admin user, the the plugin isn't running for you when logged in.
Can you have a look at the url groups table in your database and let me know what it contains?
Also can you let me know what your levels look like now - screenshots of them would be good.
Member — 5th December 2011 (5 months ago) #
Hi,
When I add a Positive page rule for visitors, then the links work.
For the time being this gets me back up and running.
Larry
Member — 5th December 2011 (5 months ago) #
Hi,
Typically, I login as admin using my IE9 browser and test changes in Chrome and Firefox so I can see the results for Visitors.
Now this snip is the working Visitor ruleset, just invert it as a negative ruleset and you can see what fails.
Next, I will look into the tables.....
Larry
Member — 5th December 2011 (5 months ago) #
Hi,
I'm not very knowledgeable about phpMypadmin, so you will need to be more specific for me to get you more from the tables.
Larry
Member — 5th December 2011 (5 months ago) #
Hi,
Have you been able to confirm/replicate this situation?
Do you need any additional information from me?
Larry
Member — 14th December 2011 (5 months ago) #
Hi,
I upgraded to WP 3.3, Membership 2.1.4, and the latest Pro Sites.
I then tried going back to my Negative Page Rules for Visitors. I no longer have the page link problem.
However, the negative rules no longer preclude visitors from seeing the restricted pages in the menu. They just get a No Access page when they try to visit the page. Is this now how it is supposed to work?
Larry
Developer — 14th December 2011 (5 months ago) #
Not following you - can you show a screenshot as an example?
Member — 14th December 2011 (5 months ago) #
Hi,
What *was* happening is that pages with negative rules would be listed on the website menu, but when a visitor clicked on the page it would give them the no access page. I think this was a Total Cache/Browser cache issue. For the time being the behavior is gone.
But I also upgraded to BP 1.5.2 to make things more confusing. I deactivated the Google Library plugin and Total Cache to simplify matters.
My main problem now is that my dashboard no longer allows me to switch between Site Admin and Network Admin via the dropdown in the upper right corner of my dashboard. It just provides links to update my Profile. To get to the newtork admin I go to /wp-admin/network/. A bit awkward.
I'm going to deactivate all my plugisn to see if I can locate a culprit.
Larry
Member — 14th December 2011 (5 months ago) #
Hi,
I reduced the size of the avatar to get it out of the way of the menu. The menu provides no link to the network admin.
I removed all plugins and the problem persists, so I suspect it is related to the new 1.5.2 BuddyPress with WP 3.3.
I wonder if anyone else is seeing this.
Larry
Member — 15th December 2011 (5 months ago) #
Hi,
It has been moved under the My SItes tab.
Seems all is working fine.
Larry
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