Sitewide traffic no longer working after upgrading to Asynchronous Version of Analytics Plugin
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Sitewide traffic no longer working after upgrading to Asynchronous Version of Analytics Plugin
Elite
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Tracy
Member
—
26th April 2011 (1 year ago)
We were on 1.1.5 until recently while the plugin matured, but since upgrading to 1.1.9 we are no longer getting data for all sites on the install / sitewide traffic. The sites in question are mapped using the WPMUDEV domain mapping plugin.
We're showing a fraction of the actual traffic in Analytics since upgrading to 1.1.9 but I do show the code being inserted when I view individual sites.
We have sub-domain tracking enabled in Settings > Google Analytics in the Network Admin section, but not sure if that is correct or not. If I had to guess, based on the traffic being reported in Google, only non-mapped sites of which there are only one is being recorded ( unmapped.domain.com ) ....
How can we retain older functionality of the older working version of this plugin before it was merged with the asynchronous version? We simply want sitewide traffic data.
We were on 1.1.5 until recently while the plugin matured, but since upgrading to 1.1.9 we are no longer getting data for all sites on the install / sitewide traffic. The sites in question are mapped using the WPMUDEV domain mapping plugin.
We're showing a fraction of the actual traffic in Analytics since upgrading to 1.1.9 but I do show the code being inserted when I view individual sites.
We have sub-domain tracking enabled in Settings > Google Analytics in the Network Admin section, but not sure if that is correct or not. If I had to guess, based on the traffic being reported in Google, only non-mapped sites of which there are only one is being recorded ( unmapped.domain.com ) ....
How can we retain older functionality of the older working version of this plugin before it was merged with the asynchronous version? We simply want sitewide traffic data.
The code shows in all pages as far as I can tell: http://www.leadpressdemo.com is one site you can view .... no messages from GA, just less than 5% ish of the original page views showing in analytics from the day we upgraded from 1.1.5 (the older non asynchronous version of this plugin) ...
Try disabling the sub-domain tracking as this may interfere with the mapped domains as they are no longer on the same root domain to be tracked as sub-domains.
Hi Tracy, were you still experiencing this issue? And have you tried Ivan's last request? We'll take a look with you on this one if you could let us know how that goes.
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Sales & Support Lead
—
11th May 2011 (1 year ago)
#
Hiya Tracy,
With the modifications to the Analytics plugin domain mapping integration is going to require further testing. We're also in the midst of a pretty major overhaul to the domain mapping plugin itself which we also need to test.
The only area this is an issue is with monitoring network-wide stats across mapped domains. Individual sites can still get their stats. If version 1.1.5 did allow you to do this correctly, I'd advise sticking with that one for now. I know Ivan's looking at this and we hope to have an update for this usage scenario soon.
Thanks for reporting it and your patience as we get this done correctly!
Responses (9)
Sales & Support Pro — 27th April 2011 (1 year ago) #
Hiya,
Have you checked that the analytics code is appearing correctly on all pages on all sites? I.e. index, archive and single pages?
Also, does Google Analytics report any errors collecting data?
Cheers!
Phil
Member — 27th April 2011 (1 year ago) #
The code shows in all pages as far as I can tell: http://www.leadpressdemo.com is one site you can view .... no messages from GA, just less than 5% ish of the original page views showing in analytics from the day we upgraded from 1.1.5 (the older non asynchronous version of this plugin) ...
Sales & Support Pro — 28th April 2011 (1 year ago) #
I've looked at the analytics code that appears on that site and found this:
_gaq.push(['_setDomainName', '.leadpress1.com']);Which obviously isn't right. I'm talking to the developer about this and will get back to you.
Phil
Sales & Support Lead — 4th May 2011 (1 year ago) #
Whoops! Looks like this one got over-looked.
Thanks for your patience, let me see if I an get a developer to take a look here.
Developer — 4th May 2011 (1 year ago) #
Hi Tracy,
Any comments on Phil's observation. What is leadpress1.com ?
Can you give me info on your exact domain and wp architecture, settings, mappings so I can determine what the problem is ?
Ivan
Developer — 4th May 2011 (1 year ago) #
Try disabling the sub-domain tracking as this may interfere with the mapped domains as they are no longer on the same root domain to be tracked as sub-domains.
WPMU DEV Fanatic — 10th May 2011 (1 year ago) #
Hi Tracy, were you still experiencing this issue? And have you tried Ivan's last request? We'll take a look with you on this one if you could let us know how that goes.
Thanks,
David
Member — 10th May 2011 (1 year ago) #
We had previously tried that suggestion but didn't see it have any affect .....
Sales & Support Lead — 11th May 2011 (1 year ago) #
Hiya Tracy,
With the modifications to the Analytics plugin domain mapping integration is going to require further testing. We're also in the midst of a pretty major overhaul to the domain mapping plugin itself which we also need to test.
The only area this is an issue is with monitoring network-wide stats across mapped domains. Individual sites can still get their stats. If version 1.1.5 did allow you to do this correctly, I'd advise sticking with that one for now. I know Ivan's looking at this and we hope to have an update for this usage scenario soon.
Thanks for reporting it and your patience as we get this done correctly!
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