Support System plugin on BuddyPress

Hiya,

I'm afraid this plugin is only displayed in the admin panel. You can definitely link to it from other locations though.

Thanks,
Andrew

Hiya,

You'll need to determine the primary blog for a member and then link to the support page in that admin panel.

Thanks,
Andrew

Hi,

The email text I get in these Support emails has some html tags stuff that is not displaying properly:
<p>Test Ticket</p>
I don't think this is related to Outlook & Opera not showing html email, so I'm wondering if there is a fix? This leads me to ask howI can change the email to add something like this:

We try our best to respond to all tickets within in 24 hours.

Kind Regards,
my-woodcraft Team

Here is the letter.
*** DO NOT REPLY TO THIS EMAIL ***

Subject: test ticket
Status:
Priority: Low

Visit:

http://my-woodcraft.com/wp-admin/wpmu-admin.php?page=ticket-manager&tid=1

to reply to view the new ticket.

------------------------------
Begin Ticket Message
------------------------------

test4 said:

<p>Test Ticket</p>

------------------------------
End Ticket Message
------------------------------

Ticket URL:
http://my-woodcraft.com/wp-admin/wpmu-admin.php?page=ticket-manager&tid=1

Rind regards,
Larry

Hi,

Two more problems have surfaced with the Support System Plugin related to FAQa:

1). "General Questions (65,535 quesions available)" Actually, I have added about 12. I suspect it may not like my adding videos like "Using he media library, tho the embeddeed code you provide works just fine to view the vieo.

2). How do I delete an FAQ question? I go into FAQ Manager, check the question and press "delete Questions", but it is not deleted.

Kind regards,
larry

Hi,

I notice that on the plugin home page it has a tick against wordpress multisite but no indication it works with Buddypress. I take it from the above that it might, can you clarify as I'd love to use on a buddyprress 1.5 multisite installation.

thanks,

imacg