Support System Time stamps are not right

Martin
El Presidente
Just Getting Started

Member    Likes (0)

Dear friends,
my tickets do not have right time stamps. They are not in UTC (as it is declared), but in UTC - 5 hours.
I need them for my clients in Real time UTC + 2 hours (every time from my attachment should start with 10 hours).

How can it be repaired?

Thanks a lot,
Martin