Activated new widget and got no error, but no supporters either. Can I presume it will only display new supporters added since the install? And if so, I don't suppose there's any way to show prior supporters?
Widget functions are there and the Title (Random Supporter RVblogz) does display... http://rvblogz.com/
I just removed the plugin, uploaded a fresh copy, and confirmed it is version 1.5.6, I have also tried re-saving with various settings (i.e; random vs. recent). FYI: we have three active supporters but none get listed.
Really appreciate your time looking into this, I know you have more important issues at hand.
Thank you for the generous offer, but I'm not quite comfortable doing that for this particular issue. What might I look for in the db? If there is no other way you can help, I'll just live without this widget. Hope you understand ...
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Erstwhile founder
—
15th April 2009 (3 years ago)
#
Hiya,
I completely understand. Unfortunately I can't seem to produce this problem on our test installs and no one else has chimed in during the past three days. I'm not going to keep guessing at the problem so I'm afraid this is all I can do for this issue at the moment.
What might I look for in the db?
You need to figure out why the query isn't pulling a list of supporters from the database.
I'm having the same issue but I think I may have found the problem.
I am not an expert so I'm not sure if I'm right or wrong but maybe Andrew can check it out.
on lines 148 and 150 is says:
"supporters WHERE expire <b><</b> '" . $now . "'
Shouldn't it be?
"supporters WHERE expire <b>></b> '" . $now . "'
Also if you have buddypress installed like I do you will run into problems with avatars.
Here's what I did and it seems to work fine.
Lines 161 where it asks for blog avatar
Andrew,
I'm having avatar issues as well with BP1.0.3 and WPMU 2.7.1 and ran across this thread. The new version of the supporter widget doesn't include this tweak mentioned above by rdobes, right? Would you recommend me making these adjustments?
7430 pointsLike some sort of WPMU DEV GodMindblowingly helpful memberLifetime member
Erstwhile founder
—
14th July 2009 (2 years ago)
#
I typo'd the wrong version number. My bad.
No worries. A lot of users run a WPMU install on the files in the repo and then post here about stuff not working. Same goes for BP. That's why I mentioned 1.0.3 wasn't out yet. We aim to support new versions as soon as we can once they're released. Changes are usually made all the way up until a few hours before a version is released so there's not much point in claiming plugins to be "1.0.3" compatible before that version is even released.
Responses (24)
Erstwhile founder — 12th April 2009 (3 years ago) #
I'll take a look at that widget tomorrow.
Thanks,
Andrew
Erstwhile founder — 13th April 2009 (3 years ago) #
Hiya,
A new version of the supporter package is available.
Thanks,
Andrew
Member — 13th April 2009 (3 years ago) #
Are there changes to anything other than widget-supporter.php?
Erstwhile founder — 14th April 2009 (3 years ago) #
Nope.
Thanks,
Andrew
Member — 14th April 2009 (3 years ago) #
Activated new widget and got no error, but no supporters either. Can I presume it will only display new supporters added since the install? And if so, I don't suppose there's any way to show prior supporters?
Erstwhile founder — 14th April 2009 (3 years ago) #
Hiya,
Try saving the widget options again.
Thanks,
Andrew
Member — 14th April 2009 (3 years ago) #
Sorry, still no supporters showing in widget. I tried "re-extending" supporter status to one and even then it did not appear.
Is there any way to revoke supporter status? Then maybe extending again might work ...
Erstwhile founder — 14th April 2009 (3 years ago) #
Very odd. I just tossed it up on one of our test installs and it's working just fine.
Is the widget title even displaying? Got a link?
Thanks,
Andrew
Member — 15th April 2009 (3 years ago) #
Widget functions are there and the Title (Random Supporter RVblogz) does display...
http://rvblogz.com/
I just removed the plugin, uploaded a fresh copy, and confirmed it is version 1.5.6, I have also tried re-saving with various settings (i.e; random vs. recent). FYI: we have three active supporters but none get listed.
Really appreciate your time looking into this, I know you have more important issues at hand.
Erstwhile founder — 15th April 2009 (3 years ago) #
Hiya,
Send WPMU, FTP and either PHPMyAdmin or equivalent access details to andrew [at] wpmudev.org.
Thanks,
Andrew
Member — 15th April 2009 (3 years ago) #
Thank you for the generous offer, but I'm not quite comfortable doing that for this particular issue. What might I look for in the db? If there is no other way you can help, I'll just live without this widget. Hope you understand ...
Erstwhile founder — 15th April 2009 (3 years ago) #
Hiya,
I completely understand. Unfortunately I can't seem to produce this problem on our test installs and no one else has chimed in during the past three days. I'm not going to keep guessing at the problem so I'm afraid this is all I can do for this issue at the moment.
You need to figure out why the query isn't pulling a list of supporters from the database.
Thanks,
Andrew
Member — 18th April 2009 (3 years ago) #
I'm having the same issue but I think I may have found the problem.
I am not an expert so I'm not sure if I'm right or wrong but maybe Andrew can check it out.
on lines 148 and 150 is says:
Shouldn't it be?
Also if you have buddypress installed like I do you will run into problems with avatars.
Here's what I did and it seems to work fine.
Lines 161 where it asks for blog avatar
replace it with member avatar
Same on line 166
replace it with
As I said I am not an expert so I don't know if it's the correct way of doing it but it seems to work for me.
Erstwhile founder — 18th April 2009 (3 years ago) #
I'm 99% sure you found the issue. I'll test it and upload a new version on Monday :)
Thanks,
Andrew
Member — 18th April 2009 (3 years ago) #
@rdobes Thanks! but, uhh ... lines 148 & 150 of which file? I ran a batch find on all the supporter plugin files and could not find that exact string.
v. 1.5.6 of supporter-widget.php reads ...
I'll gladly wait for the uploaded fix. Just curious.
Member — 19th April 2009 (3 years ago) #
It's in the widget file - widget-supporter.php
Member — 20th April 2009 (3 years ago) #
Got it, your bold tags threw me off. But that fix alone didn't do the trick for me. I don't run BuddyPress so I didn't bother trying the others.
Member — 20th April 2009 (3 years ago) #
My bad. That fix did work! Once I changed it on both lines ... like you said to do. D'oh!
Thanks again.
Erstwhile founder — 20th April 2009 (3 years ago) #
New version up.
Thanks,
Andrew
Member — 22nd April 2009 (3 years ago) #
No, thank you!
Member — 14th July 2009 (2 years ago) #
Andrew,
I'm having avatar issues as well with BP1.0.3 and WPMU 2.7.1 and ran across this thread. The new version of the supporter widget doesn't include this tweak mentioned above by rdobes, right? Would you recommend me making these adjustments?
get_blog_avatar( $supporter['blog_ID'], $options['supporters-avatar-size'], '' )replace with
bp_core_get_avatar( $supporter['blog_ID'], 1, $options['supporters-avatar-size'], $options['supporters-avatar-size'] )and
get_avatar( $supporter['blog_ID'], $options['supporters-avatar-size'], '' )replace with
bp_core_get_avatar( $supporter['blog_ID'], 1, $options['supporters-avatar-size'], $options['supporters-avatar-size'] )Thanks,
Ricky
Erstwhile founder — 14th July 2009 (2 years ago) #
Hiya,
Two issues :)
1) I don't believe BuddyPress 1.0.3 has been released yet. See attached screenshot.
2) Our avatars plugin should not be used with BuddyPress because it has it's own avatars solution.
Thanks,
Andrew
Member — 14th July 2009 (2 years ago) #
I typo'd the wrong version number. My bad. Oh, OK, I will uninstall your plugin and test it out. Thanks.
Erstwhile founder — 14th July 2009 (2 years ago) #
No worries. A lot of users run a WPMU install on the files in the repo and then post here about stuff not working. Same goes for BP. That's why I mentioned 1.0.3 wasn't out yet. We aim to support new versions as soon as we can once they're released. Changes are usually made all the way up until a few hours before a version is released so there's not much point in claiming plugins to be "1.0.3" compatible before that version is even released.
Thanks,
Andrew
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