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I've checked the forums, but haven't found anyone with my problem yet ... my avatar upload seems to be successful (loads 100%) but then the page refreshes with the following:
Upload Failed! Error was: Unable to create directory /var/www/vhosts/homeschoolhub.co.za/subdomains/ww2/httpdocs/wp-content/blogs.dir/1/files/avatars/3. Is its parent directory writable by the server?
What to do? (and assuming the problem does lie with the file permissions - which file should be altered and to what permissions?)
Can I get you to confirm that you haven't installed the Avatars plugin http://premium.wpmudev.org/project/avatars on your site? Sorry for asking but my understanding is your site is a BuddyPress site and if you have installed the avatars plugin that will be the issue. The Avatars plugin isn’t compatible with BuddyPress because it has it's own inbuilt avatar system.
Thanks for confirming but always safer to check. Since you have been working on a theme issue with Tammie - can you confirm whether the problem with avatars has now been resolved?
42 pointsCommunity rank #1438VeteranWPMU DEV Staff
WPMU.org Writer
(joined October 2009)
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Try changing the permissions on the wp-content folder to 755 or 777. (Right click on the folder in your FTP client and then check the boxes or enter the numbers.) More info here: http://codex.wordpress.org/Changing_File_Permissions
201 pointsCommunity rank #238ExpertJust Getting Started
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(joined March 2010)
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changed the file permissions from 755 to 777 - no difference. This seems to be a problem for all files uploading to the blogs.dir path, as now plugin uploads are failing too. I didn't have any problems uploading group avatars a few days ago. I did by mistake move my wp-contents folder into wp-includes (super sensitive mouse it seems!) but moved it back when I realised the error. So the path is correct. But I wonder if something went wrong there? Argh! Help!
110 pointsCommunity rank #482El PresidenteJust Getting Started
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For some reason i can not write a new post in this forum :(
i see a text with no link : Create a new post in...
but i dont see any button or link to create a new post:(
201 pointsCommunity rank #238ExpertJust Getting Started
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@TTiger - click on one of the options below "create a new post" - for eg if you're having theme issues, click on "themes" - from there you'll have an option to create a new post. :)
7430 pointsCommunity rank #7Supreme DeityMember of the MonthLifetime member
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(joined May 2007)
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There's really no need to bump threads. We go through the forums from the bottom up replying to older threads first. So bumping a thread results in a longer wait ;)
Check the ownership for blogs.dir and make sure it's the user running the webserver process. For Apache based setups the owner should be apache. Also search through the BP forums as this issue has most likely been covered numerous times.
Responses (11)
Support Guru (joined March 2009) Likes (0)
Can I get you to confirm that you haven't installed the Avatars plugin http://premium.wpmudev.org/project/avatars on your site? Sorry for asking but my understanding is your site is a BuddyPress site and if you have installed the avatars plugin that will be the issue. The Avatars plugin isn’t compatible with BuddyPress because it has it's own inbuilt avatar system.
Member (joined March 2010) Likes (0)
nope - haven't installed the plugin :)
Support Guru (joined March 2009) Likes (0)
Thanks for confirming but always safer to check. Since you have been working on a theme issue with Tammie - can you confirm whether the problem with avatars has now been resolved?
WPMU.org Writer (joined October 2009) Likes (0)
Try changing the permissions on the wp-content folder to 755 or 777. (Right click on the folder in your FTP client and then check the boxes or enter the numbers.) More info here: http://codex.wordpress.org/Changing_File_Permissions
Member (joined March 2010) Likes (0)
changed the file permissions from 755 to 777 - no difference. This seems to be a problem for all files uploading to the blogs.dir path, as now plugin uploads are failing too. I didn't have any problems uploading group avatars a few days ago. I did by mistake move my wp-contents folder into wp-includes (super sensitive mouse it seems!) but moved it back when I realised the error. So the path is correct. But I wonder if something went wrong there? Argh! Help!
Member (joined March 2010) Likes (0)
For some reason i can not write a new post in this forum :(
i see a text with no link : Create a new post in...
but i dont see any button or link to create a new post:(
Sorry im new to all this!
Member (joined March 2010) Likes (0)
@TTiger - click on one of the options below "create a new post" - for eg if you're having theme issues, click on "themes" - from there you'll have an option to create a new post. :)
Member (joined March 2010) Likes (0)
what? no answers? heeeelllp :)
Erstwhile founder (joined May 2007) Likes (0)
There's really no need to bump threads. We go through the forums from the bottom up replying to older threads first. So bumping a thread results in a longer wait ;)
Check the ownership for blogs.dir and make sure it's the user running the webserver process. For Apache based setups the owner should be apache. Also search through the BP forums as this issue has most likely been covered numerous times.
Thanks,
Andrew
Member (joined March 2010) Likes (0)
@Andrew - thanks :) I got it sorted. It was a permissions issue which I sorted out in the blog.dir and subs folder.
Erstwhile founder (joined May 2007) Likes (0)
Cool, glad you got it fixed up!
Thanks,
Andrew
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