freelancelance
El Presidente
Just Getting Started
Member Likes (0)
If I choose Plugin Support here, and then do the "Choose which site" dropdown, but then don't choose a site and click off to the side instead, it takes me away from my submission form, instead showing me a list of discussion forums. To get back to my form, I (apparently) have to click Back on my browser, and then forward. Then I get back to my form where I can proceed again (carefully).
I don't understand what's happening there. Is that a glitch, or a feature that I'm just not properly comprehending? Why would my form disappear like that? Oh wait...I think I just got it, when testing it out once again. The form is a lightbox, and clicking outside of the lightbox closes it, revealing the forums beneath. Not very cool, IMO. And actually this last time, the form was completely empty when i got back to it. Luckily I had copied this text before I tested it, otherwise I would have lots my submission without warning.
Anyway, count me as a vote against that functionality. I shouldn't be able to close out and lose my submission form just by clicking off to the side, especially when it's not at all apparent that it's a lightbox situation (this is the first time I've noticed that, and that was after three tries this particular time). You have a "Close" link, and that's a fine way to offer for closing the form, but accidental closing shouldn't really be possible. Currently it's extremely possible.

Responses (3)
Support Kangaroo (joined March 2011) Likes (0)
Greetings freelancelance,
Thank you for your feedback and input regarding our new site.
I cannot reproduce the problem but certainly do not see the exact same screens that you do.
However, there are a lot of anomalies with our new site and this one is nothing compared to the ones we are dealing with though they are being worked out one at a time, slowly but surely.
I will be sure to pass this along to the lead developer of course.
Cheers, Joe
Member (joined September 2011) Likes (0)
That's kind of a weird response, but OK. I doubt this issue is "nothing" to anyone who has lost a big thing they typed up just because they made the mistake of clicking in the wrong place on the screen.
WPMU-DEV seems to have a "put it out first, fix it later" approach to things...I've noticed that with some of your plugins too. Kind of puts the burden of repair on your members, but I guess as long as we're being awarded points for our bug-reporting time, then alright. (Though I'm not sure I got points for this one...)
Member (joined September 2011) Likes (0)
Oop...there's a point...showed up just after I posted that. :-) Thanks!
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