hey Guys i tried to update WP to the latest version and all i get is the below
Fatal error: Cannot redeclare wp_is_mobile() (previously declared in /home/domain/public_html/wp-includes/vars.php:107) in /home/domain/public_html/wp-includes/vars.php on line 126
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Support Kangaroo
(joined March 2011)
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Greetings YourNextHost,
I do not know which plugin is then causing the conflict but the WPML was indeed causing this exact error on my installation when I upgraded.
Are you sure you deleted all WPML plugins including the WPML String Translation?
When this first happened to me the first thing I did was rename the plugins folder to prove that indeed it was a plugin.
Please try that and if this fixes your installation we then know that it is a 100% plugin issue - then comes the hard part figuring out which one since you can no longer get into the dashboard.
In that case you could, while still under WP 3.3.2, deactivate all plugins and then update to 3.4 and should still have access to the admin dashboard. The next thing to do is to activate the plugins one at a time until you hit the one that takes you installation down again. Then FTP in and delete it.
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Support Kangaroo
(joined March 2011)
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Greetings YourNextHost,
Is your site working correctly or does it display it is in maintenance mode?
Or is the WordPress can automatically look for some common database problems and repair them. Repairing can take a while, so please be patient. statement the only symptom?
Have you dumped your browser cache or site cache if using caching on your web site?
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Support Chimp
(joined March 2010)
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Thanks I received that.
Just waiting on your error log to download. Its currently at 3.6GB in size, worth always checking on those and then clearing them out once any issues are fixed.
Once its downloaded I'll continue to look through this.
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Support Chimp
(joined March 2010)
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The connection is slow to your server and whilst download the 3.6GB error log I left it over night and came back to find out my connection was cut from your server again.
I initiated the download of the log file again so I can see any errors.
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Support Chimp
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Looking at this again there seems to be an issue with Sitepress there which I believe is WPML.
Because your error log is so huge it is hard for me to see the exact issue there, its probably not WPML on its own.
With over 140 plugins it hard to know for sure without seeing those logs. Please clean them out so that they are no longer 3.6gb in size we can then regenerate the error to see.
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Support Chimp
(joined March 2010)
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Wow there are tons of errors spewing out every hour.
I think the first thing to do is ensure all themes are up to date this would include the Network Child theme.
One of the plugins was trying to redeclare the wp_mobile function, that is probably the reason for the white screens:
[21-Jun-2012 15:28:18 UTC] PHP Fatal error: Cannot redeclare wp_is_mobile() (previously declared in /home/hipposit/public_html/wp-includes/vars.php:107) in /home/hipposit/public_html/wp-includes/vars.php on line 126
You will have to find which plugin is doing that and clashing.
Then one of the other themes:
[21-Jun-2012 15:30:21 UTC] PHP Fatal error: Call to undefined function wp_related_posts() in /home/hipposit/public_html/wp-content/themes/eVid/single.php on line 41
I'd look for an update to that and see if it resolves that fatal.
I see the first error in the new log was 1520 UTC and between then and 2237 UTC there has been 3854 lines of errors.
The vast majority seem to be DB related errors relating to missing tables, did you rename some table or use a plugin which supposedly renames tables?
Real sorry but based on the volume of errors this would be something out of the scope of support you will need to either look at fixing these yourself or hiring a developer to help you out.
Responses (26)
Support Kangaroo (joined March 2011) Likes (0)
Greetings YourNextHost,
I believe your problem is WPML and that it is either outdated or not compatible with WordPress 3.4
Can you please confirm that you have WPML on your installation?
If so FTP in and delete WPML related products and your update should go as anticipated.
Please advise.
Cheers, Joe
Member (joined December 2011) Likes (0)
Hi Joe,
Just did as advised and still getting the same errors on the network.
What else could it be?
Support Kangaroo (joined March 2011) Likes (0)
Greetings YourNextHost,
I do not know which plugin is then causing the conflict but the WPML was indeed causing this exact error on my installation when I upgraded.
Are you sure you deleted all WPML plugins including the WPML String Translation?
When this first happened to me the first thing I did was rename the plugins folder to prove that indeed it was a plugin.
Please try that and if this fixes your installation we then know that it is a 100% plugin issue - then comes the hard part figuring out which one since you can no longer get into the dashboard.
In that case you could, while still under WP 3.3.2, deactivate all plugins and then update to 3.4 and should still have access to the admin dashboard. The next thing to do is to activate the plugins one at a time until you hit the one that takes you installation down again. Then FTP in and delete it.
Please advise.
Cheers, Joe
Member (joined December 2011) Likes (0)
thanks for your prompt reply.
it seems i was lucky enough to find what plugin cause the error on the first plugin i checked.
it was a Mobile Plugin
thanks
Support Kangaroo (joined March 2011) Likes (0)
Greetings YourNextHost,
Thank you for letting us know what it was and that this issue is now resolved.
Hopefully that is the total of the fallout from the update to WordPress 3.4 for all of us.
Thank you for being a WPMU Dev Member!
Cheers, Joe
Member (joined December 2011) Likes (0)
hi aecnu,
i tried to do a repair on the install and i got the below message. it has been like that since i tried to repair WP install (over 24 hours)
WordPress can automatically look for some common database problems and repair them. Repairing can take a while, so please be patient.
any advice on how to clear that?
Support Kangaroo (joined March 2011) Likes (0)
Greetings YourNextHost,
Is your site working correctly or does it display it is in maintenance mode?
Or is the WordPress can automatically look for some common database problems and repair them. Repairing can take a while, so please be patient. statement the only symptom?
Have you dumped your browser cache or site cache if using caching on your web site?
Marking this ticket as unresolved.
Please advise.
Cheers, Joe
Member (joined December 2011) Likes (0)
Hi aecnu,
cleared both cache and still get this >> http://screencast.com/t/vkNFzUGqZ
Please advice
thanks
Vasilis
Support Chimp (joined March 2010) Likes (0)
You're getting this message everytime you load a page or just on the maint page?
How many sites approx. are on there?
I just did a test run on mine and it was fine.
Thanks.
Member (joined December 2011) Likes (0)
Hi Timothy on all pages and on all sites within the installation
around 100 (top level domains names and around 50 subdomains.domain.com) websites
Support Chimp (joined March 2010) Likes (0)
An what happens if you remove the constant?
define('WP_ALLOW_REPAIR', true);Let me know.
Member (joined December 2011) Likes (0)
removed it yesterday and nothing happened since
Support Chimp (joined March 2010) Likes (0)
Do you have a current backup?
If not then please take one and then forward me details including FTP through, PHPMyAdmin and site admin/network:
http://premium.wpmudev.org/contact/
Include a link to this post and mark it to my attention.
Thanks.
Member (joined December 2011) Likes (0)
Thanks Timothy
Details just send.
Support Chimp (joined March 2010) Likes (0)
Thanks I received that.
Just waiting on your error log to download. Its currently at 3.6GB in size, worth always checking on those and then clearing them out once any issues are fixed.
Once its downloaded I'll continue to look through this.
Thanks.
Member (joined December 2011) Likes (0)
Hi Timothy,
Any updates?
Thanks
Support Chimp (joined March 2010) Likes (0)
The connection is slow to your server and whilst download the 3.6GB error log I left it over night and came back to find out my connection was cut from your server again.
I initiated the download of the log file again so I can see any errors.
Thanks.
Support Chimp (joined March 2010) Likes (0)
That 3.6GB error-log would need to be removed, thats huge. :)
The issues seems to be that you installed the Multi DB plugin incorrectly.
I've moved that out of the plugin folder for now it is in /plugins-dis/ for now so you can look at resolving that.
Sites are back on.
Take care.
Member (joined December 2011) Likes (0)
Hi Timothy,
It seems we are still having problems.
Could you please check the install again and advice what to do?
Thanks and take care
Support Chimp (joined March 2010) Likes (0)
Looking at this again there seems to be an issue with Sitepress there which I believe is WPML.
Because your error log is so huge it is hard for me to see the exact issue there, its probably not WPML on its own.
With over 140 plugins it hard to know for sure without seeing those logs. Please clean them out so that they are no longer 3.6gb in size we can then regenerate the error to see.
Thanks.
Member (joined December 2011) Likes (0)
Hi Timothy,
I have emptied the log file.
let me know if this helps out
Support Chimp (joined March 2010) Likes (0)
Wow there are tons of errors spewing out every hour.
I think the first thing to do is ensure all themes are up to date this would include the Network Child theme.
One of the plugins was trying to redeclare the wp_mobile function, that is probably the reason for the white screens:
You will have to find which plugin is doing that and clashing.
Then one of the other themes:
I'd look for an update to that and see if it resolves that fatal.
I see the first error in the new log was 1520 UTC and between then and 2237 UTC there has been 3854 lines of errors.
The vast majority seem to be DB related errors relating to missing tables, did you rename some table or use a plugin which supposedly renames tables?
Real sorry but based on the volume of errors this would be something out of the scope of support you will need to either look at fixing these yourself or hiring a developer to help you out.
Take care.
Member (joined December 2011) Likes (0)
Hi Timothy,
Any developer that knows WPMUdev and wordpress that you could recommend of?
It would be highly appreciated
regards
Vasilis
Support Chimp (joined March 2010) Likes (0)
Unfortunately we don't have a recommended list. But you are most welcome to try out the jobs section:
http://premium.wpmudev.org/wpmu-jobs
Or if you use some freelance site ensure you get their credentials, reviews and only use something like Escrow so you can assess their work first.
Take care.
Member (joined December 2011) Likes (0)
anyone here interested for this job >> http://premium.wpmudev.org/wpmu-jobs/project/fix-errors-on-our-wp-multisitebuddypress/
I am sure Timothy would be happy to consult with any of u because he has seen the errors we have
Member (joined December 2011) Likes (0)
Anyone around that could assist us?
Only one response so far but it seems they dont have the credentials.
Its SOS.
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