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We have a new turnkey WP.MU install on pSek hosting with the primary domain name of CharitiesToday.org which resolves to http://charitiestoday.org/
We have one subdomain located at http://charitiestoday.org/kirk1/.
We are trying to use the WPMU DOMAIN MAPPING plugin to map the (test) domain name “allmyzip.com” to resolve to the subdomain http://charitiestoday.org/kirk1/.
We want the pages to display in the browser as:
http://allmyzip.com and http://allmyzip.com/sample-page/
i.e., to display the DOMAIN MAPPED domain name,
NOT the charitiestoday.org domain name as the site is currently doing:
http://charitiestoday.org/kirk1/ and http://charitiestoday.org/kirk1/sample-page/
At the domain registrar (GoDaddy)the name servers are pointed to ns17.psekhosting.com and ns.18.psekhosting.com.
At pSek hosting we have one Subdomain and one Addon Domain setup (see attached images). There are no Parked Domains currently installed and there are no Redirects setup at this time either.
When we log in as the subdomain user (kirk1234) and go to the Tools > Domain Mapping page (http://charitiestoday.org/kirk1/wp-admin/tools.php?page=domainmapping) and enter under the Custom Domain field the entry http://allmyzip.com that is to be mapped to the original blog address of http://charitiestoday.org/kirk1/ and then click the “Add” button, the screen refreshes (in Chrome and in Firefox) yet there is no screen confirmation that anything has occurred. (Perhaps this is a problem area?)
There have already been 5 emails sent to pSek support trying to resolve this and 5 email replies that still have not achieved the above request. Their last reply said; “According to (WPMU’s) instructions, you need to use "Parked" domains instead of “Addon ". If you don't mind doing some manual work when users want to map a domain, you can alternatively register each one manually with many host's control panels. This is usually called adding a "Parked" domain." By the way, we have increased the Addon domain number from 0 to 1 for your account. So now you can try to add the domain as an Addon domain”.
Both methods have been tried and neither has yet resolved this issue. We have left the Addon domain in place for you to see and have removed the parked domain at this time as this did not appear to provide a method to specify or map to the /kirk1/ subdirectory install.
Since we have access to the pSek DNS Zone editors (Simple and Advanced), are there any A or C records that must be set in there for either the charitiestoday.org and/or for the allmyzip.com domain names?
We have the latest version of the Domain Mapping plugin, V 3.0.7 (released today) installed.
This site has only 3 other WPMU plugins installed and Network Activated:
Pro Sites (Formerly Supporter)
WPMU DEV Update Notifications
Please help us trouble shoot what is missing here. We had hoped that a turnkey WP.MU install on your own recommended host would make one of the most basic features of the install, Domain Mapping, easier than the above!!
Thanks very much for your assistance with this and if the Admin and/or User login credentials are needed, please advise the best way to send these to you.
Thanks once again and best regards,