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ncms
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I cannot get the SCORM Cloud plugin from Rustici software to work with the BuddyPress Fun Theme. I have turned off all plugins, including BuddyPress and it still won't work. The plugin does work on other sites using other themes, so I assume it is a theme/plugin related issue.
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Support Kangaroo
(joined March 2011)
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Greetings ncms,
It can be pretty challenging to support other peoples work, but we do our best here to help you with any WordPress issues at all, so let's see what we can do!
What I will do is ask the currently assigned developer of the BuddyPress Fun theme if they can see any specific issues that could be causing this.
Of course this can take a bit longer than a regular support ticket - so if you could post any progress you have trying to debug the problem here too in the meantime that would really help.
Looking forward to sorting out your issue for you and thank you for being a WPMU Dev Member!
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Thanks. There is not much more that I can do, because I would have to get into the theme or plugin code. I have WP 3.3.2 running and the WPMU BuddyPress Fun theme. I tried systematically deactivating each plugin until there were none on, but nothing helped. What I get is no content on the page, and it also removes the sidebar and footer from view. The header, navigation, and the page title still exist.
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DEV Diva
(joined February 2012)
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Hi @ncms
Just quickly checking in to let you know we haven't forgotten about you. I believe you're still waiting for the Developer's input, so I will go ahead and alert him again. Really sorry for this delay, but with the launch of our new site and getting all the themes compatible with the latest version of WordPress, resolving theme issues have been a bit slower than usual.
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You know what, I actually got it to work. It was an issue on the plugin side. It was a simple missing <?php code call in the plugin. Some community member figured it out.
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Sorry all, I was wrong when I said it was a third party plugin issue and that the problem was a missing <?php code. That was another issue with another plugin I was working on at the same time. The problem is not an issue with WPMU or any of its plugins or this theme. The problem I had with the SCORM Cloud Plugin on this theme was a problem with the SCORM Cloud install. I mistakenly chose the multisite option on setup and there is no way to reverse it once you do that, even on uninstall. You have to get to the DB and remove all instances of SCORM Cloud.
Here is the note from the SCORM Cloud support staff that worked for me:
If you are looking to completely remove and re-install the plugin, then you need to remove the associated tables (wp_scormcloudinvitations and wp_scormcloudinvitationregs) and then remove the entries in the wp_options table for anything scormCloud related. Specifically rows with the following option_name values.
"scormcloud_db_version"
"widget_scormcloudregistrations"
"widget_scormcloudcatalog"
"scormcloud_dbhost"
"scormcloud_dbname"
"scormcloud_dbuser"
"scormcloud_dbpwd"
"scormcloud_appid"
"scormcloud_engine_url"
"scormcloud_secretkey"
"scormcloud_player_cssurl"
Also, don't forget to remove any of the custom ScormCloud tags added to any posts or pages to include training. That should remove all traces of the plugin so you can try again.
Responses (13)
Support Kangaroo (joined March 2011) Likes (0)
Greetings ncms,
It can be pretty challenging to support other peoples work, but we do our best here to help you with any WordPress issues at all, so let's see what we can do!
What I will do is ask the currently assigned developer of the BuddyPress Fun theme if they can see any specific issues that could be causing this.
Of course this can take a bit longer than a regular support ticket - so if you could post any progress you have trying to debug the problem here too in the meantime that would really help.
Looking forward to sorting out your issue for you and thank you for being a WPMU Dev Member!
Cheers, Joe
Member (joined May 2011) Likes (0)
Thanks. There is not much more that I can do, because I would have to get into the theme or plugin code. I have WP 3.3.2 running and the WPMU BuddyPress Fun theme. I tried systematically deactivating each plugin until there were none on, but nothing helped. What I get is no content on the page, and it also removes the sidebar and footer from view. The header, navigation, and the page title still exist.
Support Kangaroo (joined March 2011) Likes (0)
Greetings ncms,
Thank you for the additional feedback, it is appreciated and acknowledged.
I am still hoping to get a developer in here to offer his advice/advise us as to what is happening with this issue.
Thank you for your patience.
Cheers, Joe
Support Kangaroo (joined March 2011) Likes (0)
Greetings ncms,
Just touching base with you to let you know that we have not forgotten about you nor your issue.
Hopefully the lead developer will now be able to make an appearance in here soon with his invaluable insight.
Cheers, Joe
Support Kangaroo (joined March 2011) Likes (0)
Greetings ncms,
Just churning this ticket to keep it from falling into the ticket system abyss while we wait for lead developer response.
Cheers, Joe
DEV Diva (joined February 2012) Likes (0)
Hi @ncms
Just quickly checking in to let you know we haven't forgotten about you. I believe you're still waiting for the Developer's input, so I will go ahead and alert him again. Really sorry for this delay, but with the launch of our new site and getting all the themes compatible with the latest version of WordPress, resolving theme issues have been a bit slower than usual.
Hope to have a response soon.
Have a good day!
Gina
Member (joined May 2011) Likes (0)
I haven't tested in some time now. I will check again.
Member (joined May 2011) Likes (0)
You know what, I actually got it to work. It was an issue on the plugin side. It was a simple missing <?php code call in the plugin. Some community member figured it out.
Member (joined May 2012) Likes (0)
I am having the same problem with my plugin. Could you tell me how you solved it. Thanks.
Support Chimp (joined March 2010) Likes (0)
Hey @ncms if you could share where you refer to then I can look into that further and ensure if there is an issue it is fixed for future releases.
Thanks.
Support Kangaroo (joined March 2011) Likes (0)
Greetings samonja,
As ncms clearly indicated in post:
http://premium.wpmudev.org/forums/topic/wpmu-theme-and-3rd-party-plugin-conflict#post-244905
That the problem was a missing
<?phpIn a third party plugin as shown in the title.Not relative to the BuddyPress Fun theme nor a WPMU Dev plugin.
Thank you for being a WPMU Dev Community Member!
Cheers, Joe
Support Chimp (joined March 2010) Likes (0)
Awesome, thanks Joe.
Talk about face palm moments, totally missed that point. Doh!
Now get on holiday and go have some fun!
lol
Member (joined May 2011) Likes (0)
Sorry all, I was wrong when I said it was a third party plugin issue and that the problem was a missing <?php code. That was another issue with another plugin I was working on at the same time. The problem is not an issue with WPMU or any of its plugins or this theme. The problem I had with the SCORM Cloud Plugin on this theme was a problem with the SCORM Cloud install. I mistakenly chose the multisite option on setup and there is no way to reverse it once you do that, even on uninstall. You have to get to the DB and remove all instances of SCORM Cloud.
Here is the note from the SCORM Cloud support staff that worked for me:
If you are looking to completely remove and re-install the plugin, then you need to remove the associated tables (wp_scormcloudinvitations and wp_scormcloudinvitationregs) and then remove the entries in the wp_options table for anything scormCloud related. Specifically rows with the following option_name values.
"scormcloud_db_version"
"widget_scormcloudregistrations"
"widget_scormcloudcatalog"
"scormcloud_dbhost"
"scormcloud_dbname"
"scormcloud_dbuser"
"scormcloud_dbpwd"
"scormcloud_appid"
"scormcloud_engine_url"
"scormcloud_secretkey"
"scormcloud_player_cssurl"
Also, don't forget to remove any of the custom ScormCloud tags added to any posts or pages to include training. That should remove all traces of the plugin so you can try again.
I hope this works for you all as well!
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