Managing comments

A quality unbranded help and support WordPress video introducing users to approving and editing comments – for your clients, your users or yourself.

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Managing comments
Detail

Need completely unbranded videos that you can use as support videos for your clients, your users or yourself?

Look no further!

We’ve created our WordPress video tutorial series to include the following features:

  • Simple embed code, just copy and paste wherever you want
  • We host the video, so you get unlimited bandwidth, at no cost
  • HTML5 video, works great on all apple devices
  • Immediately and automatically updated with new versions of WordPress
  • High production standards, quality audio, scripts and captures
  • Saving you weeks, and weeks of work

Watch it now! (*only available to members)

This short unbranded flash video from our video series introduces to approving and editing comments – for your clients, your users or yourself.

Comments panel

This video introduces users to:

  • The Comments page
  • Approve, Unapprove, Reply, Quick Edit, Spam and Trash comments
  • Editing comments

And here’s some info about approving and editing comments that you can use to complement your videos — if you like!

Hovering your mouse over a comment on the Comments page brings up six action links beneath the comment text.

Comment action link menu items

Approve/Unapprove

Clicking the action link Approve publishes the comment to your blog and changes the link to Unapprove. Whereas clicking the Unapprove link removes the comment from your blog and puts the comment back in the moderation queue.

Reply

Clicking the action link Reply
drops down a quick text box on the same page to allow you to reply to a
comment right from the Edit Comment screen. This means you can reply
here rather than directly on your blog.

Quick Edit

Clicking the action link Quick Edit accomplishes
the same as the Edit link except instead of taking you to a new Edit
Comment page, it drops down a quick edit text box. Benefit is you can
do a fast edit on the same page.

Edit

Clicking the action link Edit opens the comment into
full edit mode where you can edit content in any box. For example,
remove a student’s surname, fix a blog URL or hyperlink, provide
students help with spelling or grammatical areas.

Once finished editing click Update Comment.

Spam

Clicking the action link Spam removes the comment from your blog and places it in your spam folder. You can delete all spam using the Delete all spam when you are looking at your spam comments.

Trash

Clicking the action link Trash removes the comment from your blog and places it in the trash.

Usage

To embed our unbranded support videos into your sites, you must first
register their domains on our Support Video API page here.

To Embed:

1. Register your domains on our Support Video API page here.

  • Otherwise the embed code will return an
    error message.

Adding your domain to the Video Support API

2. Now download the text file which contains the embed code.

3. Copy the embed code from the text file.

4. Completely write your post or page including adding title, text, images, tags and categories.

5. Click on Save Draft, previewed your post / page and make all necessary edits.

6. Now click on the HTML tab to switch to the HTML editor and then paste the video embed code.

5. Click Publish.

Adding your embed code

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