Introducing White Label Client (and Developer!) Reports

Introducing White Label Client (and Developer!) Reports

Last year we asked you what you’d like to see from us in terms of new functionality in The Hub and almost top of that list (#1 is coming later this year) was a full white label reporting system for your clients. So, guess what, we just went and made that for you.

Update 7/24/18: Reports just got a major upgrade and are now both translation and subsite ready. Check it out!

Which means that you can now look after every aspect of every site you manage, right here at WPMU DEV… that’s security, performance, uptime, SEO, backups, updates and now client reports.

Wanna take a look? Alrighty then:

Reports startup screen
Reports lets you schedule and send customized client and developer reports.

As you can see your Hub area now has a nice new tab and while it’s still technically ‘Beta’ that’s more down to new features we’ll be releasing before it’s mature rather than any sort of concerns over functionality, talking of which let us know in the comments at the end what you’d like us to add to this area.

Although we don’t reckon there’ll be too much, especially given that you can include (or exclude) no end of different information.

Choose what information your clients can see.
Include only the information you want your clients to see.

And then, you’ll struggle to find a more enjoyable and easy-to-use branding customizer (incidentally, the reports also come from a generic domain name that won’t give anything away regarding us xxx), take a look at a before and after experience.

Easily rebrand your reports with a custom logo, colors and copy.

And one thing we haven’t forgotten is that you, as a developer, would like a completely different report from the one your clients see… especially one that doesn’t outline what you need to do, issues or problems. You want to show your clients the roses, and by default the report does just that.

However, should you wish to provide a more detailed report (maybe to get some more work, maybe for yourself, maybe because you believe in radical transparency lol) then we have the option on this page to determine exactly that.

client reports setting
Send more detailed reports to developers and limit what clients can see.

And, with unlimited domains and unlimited reports all as part of your WPMU DEV membership, you can create as many as you want :)

Which you can then, should you wish to (and why wouldn’t you) schedule on either a weekly or monthly basis.

Schedule weekly client reports automating communication.

And populate with your own custom content with pre-filled variables and add as many recipients as you like, you’re welcome:

Customize and send emails to anyone you want to include.

After which a quick summary allows you to check what’s up:

See and edit report details, recipients, and report schedules from the Summary tab

And, naturally, you can then review, download, edit or delete any reports from the new tab in your Hub:

See all your reports in the Hub and tweak them as needed.

We figured you’d like to see a sample, so here ya go, a nice simple sample report for your clients and a more detailed one for your eyes only.

And we’re not done, here’s what’s coming up next:

  • Integration with analytics for visitors, page views and other stats
  • Automate requirements for upgrades (currently you need to use Automate to get updates added… we’ll fix that)
  • Optional text and image areas to fill blank space so you can promote your services to help improve SEO, speed up performance etc. (or provide them with hints and tips)
  • Better scheduling (think gcal repeat options)
  • Aaaaand…..

Let us know!

Give your brand new reports functionality a whirl and let us know how you’d like to see it improved :)

And, of course, if you don’t already have a WPMU DEV account, why not grab a 30 day completely free (no lock-in, no risk) trial today and have a crack!

James Farmer
James Farmer CEO of Incsub, WPMU DEV, CampusPress & Edublogs
We're all about making your business easier to manage. What new features can we add to make you more money?