Introducing WPMU DEV Multisite Hosting – Join the Beta Program!

Introducing WPMU DEV Multisite Hosting – Join the Beta Program!

Did you know that over the past 10 years we’ve become the largest hosting provider for WordPress in education? It’s been an extraordinary ride and today I’m thrilled to announce we’re expanding this to the rest of the web. Introducing WPMU DEV Hosting, the ultimate enterprise-level WordPress Multisite solution.

CampusPress… But For Everyone!

The very genesis of our parent company, Incsub, is rooted in WordPress Multisite. From the inception of Edublogs to the development of CampusPress (formerly Edublogs Campus) and WPMU DEV itself, we’ve solved problems and provided opportunities for WordPress Multisite users.

CampusPress, the original WordPress Multisite host.
CampusPress, the original WordPress Multisite host.

And along the way we’ve developed an infrastructure capable of deploying, managing, customizing and supporting Multisite like no other, so it really is an absolute no-brainer to bring it to you today and invite you to join our beta program.

We’re looking to roll out the service in full in early 2017, but in the interim we’d like to give WPMU DEV members the opportunity to find out more, take a free trial of the environment, and inform our final feature set.

Addressing Challenges of WordPress Multisite

Odds are, if you’re reading this you’ll be very aware of the challenges you face when setting up and managing a Multisite environment, but as a reminder here’s a brief introduction.

Scalability, Load, Traffic and Capacity

It’s incredibly hard to scale Multisite beyond a few hundred sites due to the demands placed on your hosting infrastructure and consequent limitations placed on the software by pretty much every WordPress host.

From the small matter of limited storage, bandwidth and inadequate (or non-existent) backups to simply coping with the demands of traffic, to the implications of replicated high load plugins and themes and the sheer amount of resources consumed by the platform… attempting to manage an even moderately successful Multisite environment can be an absolute nightmare.

Which is something we’ve completely resolved with over 3 million sites hosted on just Edublogs and over 1000 institutions managed by CampusPress, and which, along with unlimited bandwidth, storage and multilayered backups is one of the core aspects of this new service.

Complexity, Technical Expertise & Developers

If you’re not already a skilled WordPress developer and sysadmin, you’re going to struggle to do much with a Multisite setup on your own.

From scaling plugins to the challenges of compatibility, security, stability and customization, even a talented developer can struggle with not only deploying but then maintaining, upgrading and adding to a Multisite environment.

Essentially, to run your own successful Multisite network you need a team of developers and sysadmins.

Which stops being a problem when you have access to the entire WPMU DEV expert support, development and sysadmin team as literally no other company has longer or more combined experience in dealing with Multisite that we do.

Limitations, Support & Training

Due largely to what I outlined above, you’ll often find Multisite environments and hosts to be a highly locked-down experience with any number of plugins or themes excluded either by force or through the challenges inherent in running them at a Multisite level.

Along with not only the support required for your end users (be they clients, staff or users) but the complexity and challenges of running a site as a super admin.

Which, you guessed it, we’ve also managed to overcome through offering curated third party plugins and themes (like Divi and Woocommerce) along with providing custom git management so your technical team can commit and have reviewed any custom code.

Along with providing your own account manager, customized training program, 24/7 expert support and even – should you want it – support for all of your users.

Everything You Ever Wanted From a Multisite Host

So, having addressed the core challenges, now’s the time for the fun stuff that really sets us apart.

AWS, Geo-Located Infrastructure

Built on the back of Amazon Web Services, we have fine-tuned enterprise grade hosting for WordPress.

Additionally, we have infrastructure in the United States (Virginia), Australia (Sydney), Canada (Toronto) and the United Kingdom (Portsmouth), so you can select where you would like to be hosted.

No matter where you're located, we have the infrastructure to support you.
No matter where you’re located, we have the infrastructure to support you.

Security Monitoring

The biggest security challenges are usually caused by outdated and unpatched plugins and themes, along with the WordPress core software itself. Not anymore if you host with us. We’ll take care of every security update and patch as soon as they become available (if not before… We’ve reported a bunch of security issues in core and products in the past!)

Alongside optional CloudFlare protection for DDOS mitigation and increased site performance, and together with WP Defender-based automated logging, manual code inspections, and routine audits around our security practices.

Full 99.9% Service Level Agreement

We guarantee 99.9% uptime, which we'll keep an eye on for you but, of course, you can monitor yourself, too.
We guarantee 99.9% uptime, which we’ll keep an eye on for you but, of course, you can monitor yourself, too.

Nobody likes downtime, but we’re especially fanatical about it and most months you won’t see a minute of it as we aim to hit 100% uptime.

However, we will guarantee you a 99.9% uptime and availability Service Level Agreement, which you will be able to monitor through third party platforms or via our own internal tools.

Your Very Own Dedicated Account Manager

Making WordPress a better place, one Multisite install at a time.
Making WordPress a better place, one Multisite install at a time.

In addition to 24/7 support, you’ll also have a dedicated and experienced account manager who you can contact anytime for any reason.

This means you’ll have a direct number and email for a real person you can talk to for anything out of the ordinary, billing or any other inquiry.

Full WPMU DEV Product Suite (Plus Third Party Products!)

Of course, you'll have access to the full suite of WPMU DEV products and services.
Of course, you’ll have access to the full suite of WPMU DEV products and services.

As well as all WPMU DEV products, we will also install, configure and provide training in third party plugins like Divi, WooCommerce or Gravity Forms.

In fact, we’re pretty much plugin and theme agnostic when it comes to hosting – our main requirement is that it passes our security, reliability and stability testing (we manually review any and all custom code) – and are happy to investigate any and all submissions through our customized git system.

Custom Design and Development

Need help with custom design and development? We've got you covered.
Need help with custom design and development? We’ve got you covered.

We often aim to do this by expanding our existing offerings (which is great, because it means you’ll benefit from other client requests too!) but we’re happy to do custom work.

And lastly, in an entirely new direction for WPMU DEV, we’re also offering hosting clients the opportunity to engage with our team of talented designers and developers to put together themes, plugins, integrations and other custom features specific to your site.

Questions? Requests? Feedback?

Well, first up please feel free to head over to the WPMU DEV Hosting page where we have an FAQ section which will hopefully take care of a most of your queries.

And, if your question isn’t answered there and you’d like to speak to one of our sales specialists, then please feel free to use the form on the site.

You can also request a demo or a free trial on the site, too :)

But, as ever, we’re more than happy to answer all and any questions you might have in the comments below, so fire away!

James Farmer
James Farmer CEO of Incsub, WPMU DEV, CampusPress & Edublogs
We're excited to bring Multisite hosting to the masses! Got a question about how it will work or interested in joining the beta program? Let us know in the comments below.