Open Source + Commercial Support = Win

Open Source + Commercial Support = Win

Fascinating survey out today regarding the SysAdmin attitudes to open source projects, like, you guessed it WordPress :)

Conducted by Zenoss the findings were that:

  • 98% of respondents indicated they used open source software in some form, and on a scale of 1 to 10, rated their satisfaction between 7 and 8.
  • 71% of 2009 respondents indicated that open source was easier than proprietary software to deploy, up from 48% in 2008, 38% in 2007, and 26% in 2006.
  • Between 2008 and 2009, the percentage of respondents giving financial constraint as their reason for adopting open source software doubled.
  • 76% of sysadmins indicate they prefer to use open source whenever possible.
  • The number one reason for not choosing open source was a lack of support, following by poor documentation. But 46% of respondents said there was no reason not to choose open source. [emphasis mine]
  • More than half the respondents said that they were using some form of cloud technology, either for applications, for storage or for other services,
  • The top IT management priorities and plans for future open source adoption were monitoring, configuration management, patching and provisioning, and security.

So take another look at that 9.5% slice, and the main reason why people wouldn’t choose open source, namely ‘lack of support’.

Which is why services like WPMU DEV – offering as they do forums approaching 50,000 posts, live support and comprehensive manuals and videos – are such a valuable addition to the WordPress world.

Open Source Systems Management Survey.