2. Privacy Policies & Procedures
Our full end-user privacy agreement is found at incsub.com/privacy-policy.
The details below will help you find the most frequently asked about information with respect to how we handle the data we collect and the rights that our customers have.
2.1 Data Archive And Deletion RequestsLink to chapter 1
You can access or update your personal information in your WPMU DEV account profile here.
To request an archive of the data we hold or to request that we fully delete your data, please contact us using this form here.
2.2 Privacy Breaches NotificationLink to chapter 2
Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.
2.3 Data Protection Addendum/AgreementLink to chapter 3
For our Enterprise Hosting customers, please contact us to request a more formal Data Protection Agreement which can be put in place to enhance compliance.