Docs / WPMU DEV Plugins / WPMU DEV Dashboard Plugin

1. WPMU DEV Dashboard Plugin

Written by Luke Britt, Patrick & 1 other | Last updated: June 18, 2020

This guide explains how the WPMU Dev Dashboard simplifies many aspects of site and network management. Use the Index on the left to quickly locate usage guidance on specific features.

The WPMU Dev Dashboard is available to WPMU Dev members only. Members who haven’t installed the Dashboard plugin should visit the WPMU Dev Dashboard page where they can install the plugin directly to any connected site.

Once installed and activated, go to WPMU DEV in your admin sidebar menu where you’ll prompted to log into the WPMU DEV Dashboard. Use your WPMU DEV account email address and password for this; not your WordPress login credentials.

  • Enable SSO – Check this box so you can access your wp-admin directly from your Hub without having to login every time.

Log into the WPMU DEV Dashboard plugin

You’ll see this screen for a few moments while the system does its thing to connect your site to your WPMU DEV account and log you in.

Logging into the WPMU DEV Dashboard plugin

Once that’s done, you’ll see this confirmation screen and can close it to proceed to your WPMU DEV Dashboard and begin managing all the goodness right from your WordPress admin.

1.1 Dashboard

Link to chapter 1

The WPMU DEV Dashboard plugin creates a new WPMU DEV menu item in your site’s Admin menu. To access the dashboard, hover over WPMU DEV, then click Dashboard.

Accessing the WPMU DEV Dashboard plugin

The Dashboard overview gives you quick info on how many of WPMU DEV’s pro plugins you have active on your site, how many have updates available, and how many support tickets you currently have active in the support forums.

WPMU DEV Dashboard plugin overview

Above the main overview section, you’ll see some handy icons that appear on every screen in the WPMU DEV Dashboard to give you quick access to important resources.

Click the 1st icon to go directly to your Hub at https://premium.wpmudev.org/hub2/

Link to Hub in WPMU DEV Dashboard

Click the 2nd icon to go directly to the usage documentation for the WPMU DEV Dashboard screen you’re currently viewing (this document).

Link to documentation in WPMU DEV Dashboard

Click the 3rd icon to go directly to the Support screen in your WPMU DEV Dashboard.

Link to support in WPMU DEV Dashboard

Click the 4th icon if you ever need to logout of the WPMU DEV Dashboard installed on your site.

Logout of WPMU DEV Dashboard

Beneath the overview section, you’ll find the following subsections:

  • Plugins
  • Tools
  • Services
  • Resources
  • Support

Plugins

The Plugins overview lists the most recently activated pro plugins. Click the plugin name or the gear icon next to it to go directly to that plugin’s main page in your admin. Click the View All or Add Plugins buttons to get redirected to the WPMU DEV Dashboard > Plugins screen where you can manage all your WPMU DEV plugins.

Overview of installed plugins in WPMU DEV Dashboard

Tools

The Tools overview gives you info and direct links to the Analytics and Whitelabeling options available with the WPMU DEV Dashboard plugin. Click the gear icon next to either one to go directly to that feature’s main screen in the WPMU DEV Dashboard.

Overview of optional tools in WPMU DEV Dashboard

Services

The Services overview shows you at a glance which services have been enabled in your WPMU DEV Hub for your site. Click the service name or the gear icon next to it to go directly to that service’s configuration screen in your Hub. For more on the Hub, see the Hub documentation here.

Overview of Hub-connected services in WPMU DEV Dashboard

Resources

The Resources overview lists and provides links to handy resources found on the WPMU DEV website. Click any resource title or the caret next to it to be redirected to the corresponding page at https://premium.wpmudev.org/

Overview of WPMU DEV site resources in WPMU DEV Dashboard

Support

The Support overview lists the most recently active support topics in which you’ve participated in the WPMU DEV community support forums. Click the title of any topic or the eye icon next to it to go directly to that topic in the forums. Click the View All button to be redirected to the Support screen in your WPMU DEV Dashboard plugin where all your support topics are linked.

Click the Get Support button to open a new support topic. Click the Grant Support Access link if you need to enable access to your site admin for our support superheroes to help you with an issue in your site.

Overview of support tickets in WPMU DEV Dashboard

1.2 WPMU DEV Dashboard Plugin Manager

Link to chapter 2

The heart of the Dashboard is the plugin manager, which allows you to research, install, and manage all your plugins from one screen. Search WPMU DEV’s library of premium plugins, review their features, and install with one click.

At the top of the screen is an overview section that shows you the total number of active WPMU DEV Pro plugins, how many of those pro plugins have updates available, and how many plugins are active in total on your site.

WPMU DEV Dashboard plugins screen overview

The All Plugins section lists all available WPMU DEV pro plugins, and shows you at a glance which ones are active on your site, which have updates available.

WPMU DEV Dashboard plugins screen details

Use the Bulk Action feature to update, activate, install, deactivate, or delete multiple plugins at the same time.

Bulk actions in WPMU DEV Dashboard plugins screen

The plugin manager makes managing individual plugins easy with several options under the gear icon. For inactive plugins or those with updates, you’ll see options available to activate, delete or update or with a handy link to pop open the latest version’s changelog so you can see exactly what has changed in the plugin before updating.

Individual plugin options in WPMU DEV Dashboard plugins screen

Clicking the Update or Changelog options will pop open a modal with details about what has changed in the latest version, along with tabs showing a general overview of the plugin and its features. There’s also a link at the bottom of this modal to view the full plugin details on its dedicated page at https://premium.wpmudev.org/

View plugin changelog in WPMU DEV Dashboard plugins screen

Active and up-to-date plugins will instead show options to configure or deactivate. Click the Configure button to open a plugin’s dashboard, make the necessary changes, and then return to the manager and move on to the next plugin.

Individual plugin options in WPMU DEV Dashboard plugins screen

WPMU DEV pro plugins that are not yet installed on your site will appear in an Available section at the bottom of the All Plugins list where you can install any with a click. There is also a link at the bottom of that screen to refresh the list of plugins if available updates aren’t showing for you yet.

Install plugins from WPMU DEV Dashboard plugins screen

1.3 WPMU DEV Dashboard Support

Link to chapter 3

The WPMU DEV Dashboard’s Support tab is your first stop when seeking solutions to any issue, from minor nuisances to show stoppers.

1.3.1 My Tickets

Link to chapter 3

Your complete support history in one place! Create a new support ticket, view open tickets, review resolved issues, and view feedback from WPMU DEV support Superheroes and other members.

Manage support tickets in WPMU DEV Dashboard

Click the title of any ticket, or the caret icon next to it, to go directly to that ticket in the support forums at https://premium.wpmudev.org/forums/

View support ticket from WPMU DEV Dashboard

Sort through your existing support tickets using the handy category tabs.

Sort support tickets in WPMU DEV Dashboard

Click the New Ticket button to be redirected to the support page at WPMU DEV where you can create a new ticket in the support forums, or click The Hub button to go directly to your Hub where you can manage pretty much everything for your site in one place.

Crate new support ticket from WPMU DEV Dashboard

1.3.2 Granting Support Access

Link to chapter 3

In those instances when you need hands on WPMU DEV support, you can grant WPMU DEV support Superheroes temporary access to your site’s admin section by clicking the Grant Support Access button.

Enable support access in WPMU DEV Dashboard

When access is granted  a random 64-character access token is generated that is only good for 96 hours (5 days) and saved in your Database. This token is sent to the WPMU DEV API over an SSL encrypted connection to prevent eavesdropping, and stored on our secure servers. This access token is in no way related to your password, and can only be used from our closed WPMU DEV API system for temporary access to this site.

Only current WPMU DEV support staff can use this token to login as your user account by submitting a special form that only they have access to. This will give them 1 hour of admin access to this site before their login cookie expires. Every support staff login during the 5 day period is logged locally and you can view the details on this page.

Support access enabled in WPMU DEV Dashboard

You may at any time revoke this access which invalidates the token and it will no longer be usable. If you have special security concerns and you would like to disable the support access tab and functionality completely and permanently for whatever reason, you may do so by adding this line to your wp-config.php file:

define('WPMUDEV_DISABLE_REMOTE_ACCESS', true);

1.3.3 System Information

Link to chapter 3

The WPMU DEV Dashboard plugin pulls together key information regarding your site’s unique system information. Simply click the System Information button and your site’s PHP, MYSQL, WordPress, Server and HTTP Request data will be displayed in a convenient tabbed format.

Advanced developers can use the data to monitor and troubleshoot their sites, and having the system information readily available greatly enhances the efficiency with which WPMU DEV Superheroes can address your support needs.

System information in WPMU DEV Dashboard

1.4 WPMU DEV Dashboard Tools

Link to chapter 4

The WPMU DEV Dashboard tools include built-in analytics and a feature for white labeling plugins.

1.4.1 Analytics

Link to chapter 4

The WPMU DEV Dashboard includes basic analytics that don’t require any setup, third party integration or extra plugins. No more hunting down and adding tracking codes. Just activate analytics in the Dashboard’s settings and start tracking.

Once activated, you’ll see a few additional options for how analytics data should display in your WordPress admin.

  • User Role – Select the minimum user role who can view the analytics data on the WordPress Dashboard screen in your admin.
  • Metric Types – Select the data that should display in the widget in the WordPress admin.

WPMU DEV Dashboard analytics settings

The data is displayed in your WordPress admin dashboard, in The Hub and Hub Reports.

WPMU DEV analytics in WordPress admin
WPMU DEV analytics in WordPress admin

WPMU DEV analytics in the Hub
WPMU DEV analytics in the Hub

WPMU DEV analytics in Hub Reports
WPMU DEV analytics in Hub Reports

1.4.2 White Label Plugins

Link to chapter 4

The WPMU DEV Dashboard plugin gives you the ability to white label– remove all WPMU DEV branding– and replace it with your or your client’s branding. Click Activate to begin.

Activate whitelabel features in WPMU DEV Dashboard

Whitelabel has four configuration options:

  • WPMU DEV Branding – remove/replace superhero images from our plugins entirely
  • Footer Text – remove/replace the default WPMU DEV footer text from all plugin screens
  • Admin Menu Labels – adjust the WordPress Admin menu labels to suit your needs
  • Documentation links – remove the documentation button from the top of WPMU DEV plugin settings screens.
NOTE

Check out our complete suite of white label features including Branda Pro WordPress white labeler for WordPress, the included white label analytics in the WPMU DEV Dashboard plugin, and WPMU DEV custom client and developer reports in the Hub.

WPMU DEV Branding

The WPMU DEV Branding option enables you to remove the Super Hero images from your WPMU DEV plugins entirely, and replace the plugin images that appear on the dashboard with your own logo.

  • Default – When set to default, the WPMU DEV images display without customizations
  • Custom – Click the custom button and use the image uploader to upload a custom logo or image

The custom logo maximum height and width should be 192px and 172px. This Logo will appear only in the dashboard section of each WPMU DEV plugin you have installed that supports this feature.

Dashboard white label interface

If you activate the Custom option without adding a graphic it will leave the hero space blank in your WPMU DEV plugins.

Read more about the White Label Plugin release on the WPMU DEV blog.

Footer Text

The Footer Text module allows you to remove or replace the default, “Made with ♥︎ by WPMU DEV” footer text across all WPMU DEV plugin screens.

To activate the Footer Text module, click the Custom button.

Replace Made with branding

Leave the field empty to hide the footer completely. Enter your custom Footer Text into the field provided.

Admin Menu Labels

This module is a quick link to more white label configuration options available in Branda Pro. Use the Admin Menu module in Branda Pro to rename and adjust your sidebar links and more.

white label tool options

Branda Pro Admin configuration options include:

  • Admin Bar
  • Admin Footer
  • Admin Menu
  • Admin Message
  • Color Schemes
  • Custom CSS
  • Help Content

For detailed information and configuration options for white labeling every part of WordPress, visit Branda Pro documentation.

Documentation Links

Most WPMU DEV plugins include a Documentation button that links to the specific document for configuration options and settings. This is great for end-users, but agency owners may want to direct clients to your team for support.

This module only has two options:

  • Show – click show to leave links to WPMU DEV documentation
  • Hide – click hide to remove links to WPMU DEV documentation

Remove documentation link

Deactivate White Label

To deactivate the Whitelabel module, scroll to the bottom of the page and click the Deactivate button. This will save and turn off all white label features you have configured. Next time you Activate Whitelabel your settings will be configured for use.

1.5 The WPMU DEV Dashboard Plugin Settings

Link to chapter 5

The WPMU DEV Dashboard Settings tab is where you manage your API key, enable automatic updates, control Dashboard access and enable Single Sign-On (SSO).

1.5.1 General

Link to chapter 5

Automatic Updates

Toggle on Automatic Updates to ensure your WPMU DEV Dashboard plugin is always updated to the latest version and API connectivity is maintained.

Single Sign-on

Toggle on Single Sign-on so you can access your site from both The Hub and Hosting with one click, eliminating the need for a separate login.

WPMU DEV Dashboard general settings

1.5.2 Translations

Link to chapter 5

Set Translation

Choose the default language to be used for all WPMU DEV pro plugins you have installed. By default, this is set to whichever language you have selected as your default language in your WordPress admin under Settings > General, but you can change that here.

Updates

This option enables you to update old translations or have WPMU DEV automatically download and install translation updates for you. The number of available translation updates will vary depending on the language selected above and the number of plugin translations available for that language.

Once enabled, click the Update Translations button to get all available language files updated.

WPMU DEV Dashboard translation settings

1.5.3 Permissions

Link to chapter 5

By default, only the admin user who last authenticated the WPMU DEV Dashboard plugin can view and access it in the admin sidebar. But you can add any additional admin users here to enable them to access it as well.

WPMU DEV Dashboard permissions settings

1.5.4 API Key

Link to chapter 5

The API key is unique to your WPMU DEV account and is what ensures the secure connection between your site and everything WPMU DEV.

Sometimes, however, it may be necessary to reset your API key if things ever get out of sync for any reason. Click the Manage API Key button to go to your WPMU DEV Account page where you can reset the key.

WPMU DEV Dashboard API key settings

NOTE

Resetting your API key will log you out of the WPMU DEV Dashboard on all your sites, and you would need to log back in again to each one individually. Please keep that in mind before choosing to proceed with a reset. You may want to contact support first before proceeding.

1.6 Get Support

Link to chapter 6

After reading this guide, if you still have questions regarding how to make the most of the WPMU Dev Dashboard, don’t hesitate to start a live chat with our support Superheroes or submit a support ticket using the Support tab of your WPMU Dev Dashboard.

Dashboard support feature