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1. WPMU DEV Dashboard Plugin

Written by Luke Britt | Last updated: May 13, 2019

This guide explains how the WPMU Dev Dashboard simplifies many aspects of site and network management. Use the Index on the left to quickly locate usage guidance on specific features.

The WPMU Dev Dashboard is available to WPMU Dev members only. Members who haven’t installed the Dashboard plugin should visit the WPMU Dev Dashboard page where they can install the plugin directly to any connected site.

1.1 Dashboard Plugin Manager

Link to chapter 1

The heart of the Dashboard is the plugin manager, which allows you to research, install, and manage all your plugins from one screen. Search WPMU DEV’s library of more than 100 premium plugins, review their features, and install with one click.

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This super handy toolbar appears at the top of every page of the Dashboard, and puts The Hub, a library of usage documents, and our Superhero support team just a click away.

100-plus plugins are a lot to search through if you don’t know exactly what you’re looking for, so the search tool allows you to search, not just by keyword, but also by functionality.

Click on any plugin to reveal detailed information that includes screenshots of the UI, a list of its features, and the plugin’s changelog. Once you find the plugin you’re looking for, click the Install button to install and then activate it.

In time, your plugin library can become quite large, but multiple filter options make locating specific plugins easy. You can filter results using the All, Activated, and Deactivated buttons.

Use the Bulk Action feature to update, activate, install, deactivate, or delete multiple plugins at the same time.

The plugin manager makes changing plugin settings easy. Click the Configure button to open a plugin’s dashboard, make the necessary changes, and then return to the manager and move on to the next plugin.

1.2 Support

Link to chapter 2

The WPMU DEV Dashboard’s Support tab is your first stop when seeking solutions to any issue, from minor nuisances to show stoppers.

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My Tickets
Your complete support history in one place! Create a new support tickets, view open tickets, review resolved issues, and view feedback from WPMU DEV support Superheroes and member peers.

Support Access

In those instances when you need hands on WPMU DEV support, you can grant WPMU DEV support Superheroes temporary access to your site’s admin section by clicking the Grant Support Access button.

When access is granted  a random 64-character access token is generated that is only good for 96 hours (5 days) and saved in your Database. This token is sent to the WPMU DEV API over an SSL encrypted connection to prevent eavesdropping, and stored on our secure servers. This access token is in no way related to your password, and can only be used from our closed WPMU DEV API system for temporary access to this site.

Only current WPMU DEV support staff can use this token to login as your user account by submitting a special form that only they have access to. This will give them 1 hour of admin access to this site before their login cookie expires. Every support staff login during the 5 day period is logged locally and you can view the details on this page.

You may at any time revoke this access which invalidates the token and it will no longer be usable. If you have special security concerns and you would like to disable the support access tab and functionality completely and permanently for whatever reason, you may do so by adding this line to your wp-config.php file:

define(‘WPMUDEV_DISABLE_REMOTE_ACCESS’, true);

System Info
The WPMU DEV Dashboard plugin pulls together key information regarding your site’s unique system information. Simply click the System Info button and your site’s PHP, MYSQL, WordPress, Server and HTTP Request data will be displayed in a convenient tabbed format. Advanced developers can use the data to monitor and troubleshoot their sites, and having the system information readily available greatly enhances the efficiency with which WPMU DEV Superheroes can address your support needs.

1.3 Tools

Link to chapter 3

The WPMU DEV Dashboard tools include built-in analytics and a feature for white labeling plugins.

Analytics
The WPMU DEV Dashboard includes basic analytics that don’t require any setup, third party integration and no extra plugins. No more hunting down and adding tracking codes. Just activate analytics in the Dashboard’s settings and start tracking. The data is displayed in your WordPress admin dashboard, in The Hub and Hub Reports. Multisite managers can use subdomains to create reports that include analytics unique to each subsite. You can also control which users see your traffic data.

White Label Plugins
Remove all WPMU DEV branding from our plugins, and replace it with your own, including adding your own custom graphic. This includes removing the WPMU DEV documentation button and the default WPMU DEV footer text, where you can replace our text with yours.

Remove WPMU DEV Branding, aka the Hero-Hider
Remove Super Hero images from WPMU DEV plugins entirely, and replace the plugin images that appear on the dashboard with your own logo by clicking the Custom button and using the image uploader to upload your logo.

Remove WPMU DEV Footers
Remove or replace the default WPMU DEV footer text from all plugin screens by clicking the Custom button and entering your custom footer text into the field provided. Clicking the Custom button without entering replacement text will remove the footer from all plugin screens and leave the footer area empty.

Remove Documentation Links
Most WPMU DEV plugins include a View Documentation link that accesses our documentation library for that plugin. Click the Hide button to remove the View Documentation link if you don’t want users to have access to that information.

1.4 Settings

Link to chapter 4

The WPMU DEV Dashboard Settings tab is where you manage your API key, enable automatic updates, control Dashboard access and enable Single Sign-On (SSO).

General
Click the respective slider to enable Dashboard Plugin automatic updates and/or enable Single Sign-On for this site. Enabling SSO allows you to access your site from both The Hub and Hosting with one click, eliminating the need for a separate sign in.

You must be logged into The Hub for SSO to work. If you log in to your site while logged out of The Hub you will see a padlock icon next to the WPMU Dev Dashboard link in the Admin Menu. Click that link to reconnect the site to The Hub.

Check the Enable SSO Checkbox, and log in with your WPMU DEV credentials to enable SSO in The Hub and Hosting.

Permissions
You can control who can see the WPMU DEV Dashboard plugin by adding or removing authorized users.

API Key
Access or reset your API key, update your WPMU DEV email and password, and manage your add-ons with this direct link to your WPMU DEV account.

1.5 Get Support

Link to chapter 5

After reading this guide, if you still have questions regarding how to make the most of the WPMU Dev Dashboard, don’t hesitate to start a live chat with our support Superheroes or submit a support ticket using the Support tab of your WPMU Dev Dashboard.

Navigate to WPMU DEV DASHBOARD > SUPPORT > NEW TICKET to submit a support ticket.