500 Internal Server Error

Help with a WordPress based intranet. I cannot get past the first page.

I have tried everything

1. Renaming .htaccess

2. Renaming plugin and theme folders

3. Renaming wp-includes and replacing wp-admin folders

The intranet works on my Xampp localhost but I get a 500 error on live server

  • Rupok
    • Support Ninja

    Hi Mutwiri, hope you had a wonderful day.

    Well, 500 Internal Server error is a completely server side issue but lemme try to help you resolve that. We will try our level best to solve this. You have already tried common fixes for this. So can you please ask your host to find out exactly which process is generating this issue? Can you turn on debug mode in WordPress? To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add yet one more similar line:

    define( 'WP_DEBUG_LOG', true );

    In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

    Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

    define( 'WP_DEBUG_DISPLAY', false );

    The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.

    Past errors here. If file is very long, paste them to a text file and attach with your reply.

    Can you please check for your server log and try to find anything that could potentially cause this? Please let us know anything you think might help us to troubleshoot the issue.

    Have a nice day. Cheers!


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