504 Gateway Timeout Error

Getting the above error while trying to install the WP Smush plugin

  • Adam Czajczyk

    Hello Michael,

    I hope you're well today and thank you for your question!

    We were some changes made to our servers today and while they should not cause any noticeable breaks in access, it's possible that this was the case. Could you please try following steps:

    1. Go to "WPMU DEV -> Dashboard" page
    2. Logout of your account
    3. clear cache on site, if there's any caching plugin enabled, on server (if there's any cache there) and in your browser
    4. Login WPMU DEV Dashboard plugin to your WPMU DEV account again
    5. Try installing the plugin again.

    If that doesn't work for you, please grant me a support access to your site so I could examine the issue closer. In order to enable access please follow this guide (and let me know here when it's already active):

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Best regards,
    Adam

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