A contact form and a gallery on the template are not being

Hi,

Woocommerce products, contact form and gallery on the template are not being copied over to the new blog. I've checked all the 'additional tables.'
I had to restore backup snapshot multiple times, and since then the new blog template isn't working as it should.
I'm not sure what exactly, but something is wrong with the new site creation process (sites -> add new).
I occasionally get error saying "already installed. to reinstall please clear your old database tables first." Also, when I deleted the site and tried to create a site with the same name, it said the site still exists.
I just want to restore the site to how it was before.
Could you please take a look? My support access is on.
Thank you so much,

URLs:
Blog template: /template
New Blog: /1

Contact form 7: /wp-admin/admin.php?page=wpcf7
Gallery: /wp-admin/edit.php?post_type=cq_pinterest

  • Michael Bissett
    • Recruit

    Hey @Jeanette, hope you're doing well today! :slight_smile:

    I'm getting an "invalid access token" error when I try to log in to your site, could you please revoke & re-grant Support Access please?

    Woocommerce products, contact form and gallery on the template are not being copied over to the new blog. I've checked all the 'additional tables.'

    I had to restore backup snapshot multiple times, and since then the new blog template isn't working as it should.

    Just to clarify, you mean that you've restored a snapshot made for this particular subsite multiple times, and since then it's not being copied properly by New Blog Templates?

    If you were to try duplicating a different subsite, does that copy over those items (the WooCommerce products, contact forms & gallery) properly?

    Please advise,
    Michael

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