Activated Smush Pro now wp-admin is blank

I downloaded and installed the plugin. Now very serious problem happened. My entire plugin page went blank!! All my plugin installed earlier all disappear even when I click on installed plugin in my wordpress dashboard.

i click on all pages and other button on wp dashboard all display a blank. Very very urgent.

I log in to wp-admin, the page is now totally blank.

Please tell me urgently how can I revert to earlier version and uninstall all smush plugin now. Please reply urgently.

  • Adam Czajczyk

    Hello Alvin,

    I hope you're well today and thank you for your question!

    Please follow these steps:

    - access your site using FTP
    - go to the "/wp-content/plugins" folder
    - delete any folder from that that has a name starting with "wp-smush" part
    - clear your browser cache

    You should now be able to login to your site and once you do it, the WP Smush Pro would be automatically deactivated.

    Then you may give it another try by going to "WPMU DEV -> Plugins" page and installing it from there. If the same happens, follow the steps described above once again and let me know please.

    Best regards,
    Adam

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.