Add HTML input to Support System FAQS

It seems that the Support System plugin doesn't allow for HTML input into the FAQS. I'm trying to figure out a way to offer all of the white-label instructional videos in a backend help/support area. Support System would be a great way to do it, but the input textbox displays the TinyMCE editor without the HTML editor. Displaying those videos requires HTML input.

Any thoughts about this - how bad would I break it if I just hardcode disabled the TinyMCE editor in the code? Where/how would I do that and would it enable HTML to be input into the textbox?