Added website missing and 500 error

I added my site the pointerz.com but suddenly its not showing up at the HUB.

When I check website file manager WPMU is present. Also all login pages showing 500 error.

  • Nithin
    • Support Wizard

    Hi Muhammad Usman Ghani,

    Hope you are doing good today. :slight_smile:

    This could be more related to the 500 error, causing the website to not list in the Hub. Could you please enable debug mode in your system, so that we could have a better idea, what exact is causing the 500 error.

    To enable debug mode, open your wp-config.php file located in your root directory, and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add:

    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );
    define( 'SCRIPT_DEBUG', true );

    After making the above changes, please reload the homepage, so that the 500 error occurs again. Once the issue is replicated again, the related errors will be saved to a debug.log log file inside the /wp-content/ directory.

    Please attach these in your next reply in txt format file, so that we could give a closer look. You can find more details about debugging here.

    Please let us know how that goes, have a nice day. :slight_smile:

    Kind Regards,

    Nithin

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.