admin area hanging and php out of memory after installed pro site

admin area hanging hanging and php out of memory after installed pro site, chrome 51.0.2704.63 m (64-bit) and firefox 46.0.1 will have the same problem, however it would be ok run on ie8,

  • Adam Czajczyk
    • Support Gorilla

    Hello meowlee,

    I hope you're well today and thank you for your question!

    This is most likely caused by not enough memory assigned to WordPress. Although there's some amount of RAM memory assigned to be used for PHP scripts by the server, WordPress puts additional limitation on this and in case of complex plugins - such as e.g. our Pro Sites - it may not be enough indeed.

    Let's then start with basics. Please access your site/WP install via FTP and then make sure that there's this line inside the "wp-config.php" file:

    define('WP_MEMORY_LIMIT','256M');

    This line should be placed above the "/*That's all, stop editing..." line.

    Please then re-check the site and let me know if it helped. You may however need first to clear your browser's cache also.

    Best regards,
    Adam

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