Admin Users can't access the Dashboard

Admin users added to my site are not able to access the WordPress dashboard in my multisite.

  • Adam Czajczyk
    • Support Gorilla

    Hello Carlos

    I hope you’re well today and thank you for your question!

    The problem with access to the dashboard here is/was that in Ultimate Member plugin in “User Roles” section you had “wp-admin” access disabled for all user roles, including “Administrator” user role.

    I’ve corrected it for “Administrator” user role on “Wealthy Secrets” site but you might want to check other user roles there and also all user roles on other sites to make sure that those that you want to be able to access dashboard are actually allowed to do it.

    Kind regards,


  • Carlos
    • New Recruit

    Thanks, that has resolved the issue!

    I’m now encountering another issue:

    All new sites are just showing up online:

    This site can’t be reached’s server IP address could not be found.

    I”ve tried it with 3 different new sites, and they’re just not coming up. I’ve got sites running on there which are working fine.

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