After restoring the cloud backup the site redirects to the old site.

I am restoring multisite from our old domain on a shared server, to a new domain on a dedicated server. I have successfully restored the backup onto the new server.
When you go to the new site, the site seems to try to redirect to the old site and does not load
so ...
I took a look in public.html on cpanel for the new site and noticed two things.
1. There is no htaccess file - should there be???
2. The wp-config file seems to reference the old domain 4 times and the site won't load.

  • Katya Tsihotska
    • Support & QA

    Hi Gem

    Hope you're having a wonderful day!

    I've checked your site and it loads fine without any redirects. Were you able to resolve the issue? If so, would you mind to share the solution that you had so that other members find that helpful in the similar situation?

    But if you still have issues, could you describe how can we replicate it on your site? And could you please grant us temporary support access to your website so we can have a better look at your setup and settings? You can grant us access via WPMUDEV Dashboard plugin, there's no need to share credentials. Here's our detailed documentation page about it:

    Kind regards,

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