After Smushing images featured images are lost

We are using PNG to JPG. After smushing, on my blog page, many featured images are not showing.

Example URL:

  • Dimitris
    • Support Star

    Hello Paul,

    I'm here to let you know that this task is halted in our end, as requested by you in Luis during the live chat session you had. If this continues for you, please do share your insights with us and we'll carry on from here. :slight_smile:
    Additionally, please do share some sort of database access. As this is public forum, you should send us your details through our safe contact form using this template:

    Subject: "Attn: Dimitris"
    - cPanel/Plesk credentials (host/username/password) or any other server panel that provides DB access
    - link back to this thread for reference
    - any other relevant urls

    Keep in mind the subject line as ensures that it gets assigned to me.

    Warm regards,

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