All appointments show up as unavailable

I'm having some issues with the appointments not showing up as available. I have it set to be available from 8am-6pm M-F for two users. No available times are showing up and one of the service providers is not showing up either.

http://growwithcoalesce.com/goingglobal/workshop-schedule/

I will also have a more advanced question on scheduling once I can get this part up and running.

Thank you!

  • Jason
    • New Recruit

    I just copy and pasted the generated code from withing the settings:

    <table><tbody><tr><td colspan="2">[app_my_appointments]</td></tr><tr><td>[app_services]</td><td>[app_service_providers]</td></tr><tr><td colspan="2">[app_monthly_schedule]</td></tr><td colspan="2">[app_monthly_schedule add="1"]</td></tr><tr><td colspan="2">[app_pagination step="2" month="1"]</td></tr><tr><td colspan="2">[app_login]</td></tr><tr><td colspan="2">[app_confirmation]</td></tr><tr><td colspan="2">[app_paypal]</td></tr></tbody></table>

  • Vinod Dalvi
    • WP Unicorn

    Hi Jason,

    Welcome to the WPMU Dev community and thank you for your question.

    I have it set to be available from 8am-6pm M-F for two users. No available times are showing up and one of the service providers is not showing up either.

    I can see the available time is showing up as displayed in the attached screenshots. It seems you have created services having duration 2 hours therefore it displays available time with the gap of two hours.

    The admin service provider is getting displayed so apart from this service provider is there any other service provider?

    I can also see your site is generating the following javascript error message as shown in the attached screenshot which is making appointments not to work on clicking on the time.

    Uncaught TypeError: undefined is not a function

    This can also be due to plugin/theme conflict.

    You can just try on your development site using default WordPress theme like Twenty Thirteen and deactivating all other plugins as displayed in the flowchart on the following page to know which theme/plugin is conflicting if any.

    https://premium.wpmudev.org/manuals/getting-support/

    Also would you mind if I logged in to your site and did some testing? This might help get to the bottom of this faster. If this is ok, just grant me temporary admin access to your site by clicking "Grant Access" button in the WPMU DEV Dashboard Settings as described on the following page and reply on this thread after granting it?

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    I will also have a more advanced question on scheduling once I can get this part up and running.

    Sure please ask the questions as we're here to help but we strongly recommend you to first read usage guide of this plugin on the following page.

    https://premium.wpmudev.org/project/appointments-plus/#usage

    Best Regards,
    Vinod Dalvi

  • Jason
    • New Recruit

    I was able to fix the issues - it was due to calling jquery in the theme. I will double check to see if my more advanced questions are answered anywhere else before posting a new thread regarding those.

    Thank you!

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