All existing members are getting the content protection message even though they have access. We have only one membership. No users can access information as of now.
If I create a new member, they have access no problem.
If I remove the existing membership from an existing member and then add it back, they have access.
What do I do? I don't want to manually remove and add from all users. This is a live site and people cannot access paid content. Please help asap. Thanks.