All of the plug ins I activated either crashed my site or

All of the plug ins I activated either crashed my site or made my site disappear. I deactivated them one by one to see if it was one plug in but it was all of them, including the dashboard. I am using NIMVA theme which I really like so I hope it's not the theme itself causing this problem. Can you help?

  • Tyler Postle

    Hey Mark,

    Well that's not a good start to your membership is it :stuck_out_tongue: I'm sure we can get this sorted out.

    Can you just check if it's a theme conflict by temporarily swapping to the default 2015 theme?

    Whether it is or not, can you send in your FTP and WP login? Then I can either grab your theme and test it out on my sandbox or further debug your install to see what the issue is :slight_smile:

    You can send that in privately to me through our contact form: https://premium.wpmudev.org/contact/

    Select "I have a different question" for your topic - this and the subject line ensure that it gets assigned to me :slight_smile:

    Send in:

    Subject: "Attn: Tyler Postle"
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Look forward to hearing back!

    All the best,
    Tyler